Groupon Reviews (91)

Reviews

Groupon Reviews (91)

4.2
91 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its **great discounts** and **variety of offers**, making it easy to discover local experiences and services at reduced prices. Many appreciate the user-friendly interface that simplifies searching for deals, although some express frustration with **customer service** and the clarity of deal conditions.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jennifer T.
JT
Jennifer T.
Baker owner
Small-Business (50 or fewer emp.)
"Awesome deals"
5/5
What do you like best about Groupon?

They contain local businesses in your area and provide traffic to the small businesses as well. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Sometime deal descriptions can be confusing. Lots of fine print. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Groupon: Buyer Beware!"
2.5/5
What do you like best about Groupon?

For savvy consumers who are willing to go the extra mile in terms of research, Groupon can be a great place to find quality products and services in their areas. However, those who don't put in the legwork will oft regret it. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Groupon can legitimize very small operations and empower business owners to veil the true scope of their business. Groupon is great for learning about your neighborhood and trying new things, but you need to be careful because not all Groupons are created equal. Review collected by and hosted on G2.com.

MICHAEL E.
ME
MICHAEL E.
Small-Business (50 or fewer emp.)
"Unsupported business BY customer support"
0.5/5
What do you like best about Groupon?

Their daily email advertising for the local area. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Customer service is not supported at all. They don't have the same rules as everybody, which is unfair and unreasonable. All I want is a fair and similar deal for everyone Review collected by and hosted on G2.com.

Aditya S.
AS
Aditya S.
Mid-Market (51-1000 emp.)
"Deals tailor made!"
4.5/5
What do you like best about Groupon?

Some of the deals that they are able to offer are just amazing. Be it for food or fun activities. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

The deals are limited. There is a huge scope of adding a lot more number of deals. Review collected by and hosted on G2.com.

Austin C.
AC
Austin C.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Groupon user experience"
4/5
What do you like best about Groupon?

I like all the different options they offer and the ability to get great deals. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

What i dislike about groupon is that not all the information is always up to date. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Groupon"
4/5
What do you like best about Groupon?

You can try new places and activities for a cheaper price. I appreciate the option to view in my area or surrounding areas group and individual activities like yoga sessions and workout classes. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I am sometimes unsure if the product or service is legit and seems too good to be true. Review collected by and hosted on G2.com.

Jenneka H.
JH
Jenneka H.
Sales liaison / billing / admin
Small-Business (50 or fewer emp.)
"Great deals"
4/5
What do you like best about Groupon?

Groupon has so many options to choose from, with a great variety of activities for everyone to enjoy. Great for vacations and self-care. Unbelievable how discounted things can be. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Blackout dates sometimes really don't allow you to enjoy groupons at your leisure. It's built more to fill needs "slower" times and accommodate businesses in that way. Review collected by and hosted on G2.com.

Persia A.
PA
Persia A.
Consultant
Small-Business (50 or fewer emp.)
"hit or miss with deals"
2.5/5
What do you like best about Groupon?

I like that there are some cool deals which introduces me to products and places I would have never thought of Review collected by and hosted on G2.com.

What do you dislike about Groupon?

sometimes there is not a lot of variety close by. i would love more reviews Review collected by and hosted on G2.com.

AE
Aaron E.
Sr Sales Enablement Specialist
Enterprise (> 1000 emp.)
"Review of Groupon from a business perspective"
5/5
What do you like best about Groupon?

The best part about Groupon is the variety of options from entertainment to fitness to restaurants. That variety allows for more diverse options to choose from for company parties. Also the discounts help offset costs of travel and other things to get employees to commit. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

There isn't something obvious that I dislike about Groupon. The site interface is easy to use and features an intuitive experience for users. You're able to apply gift cards, purchase gift cards, send as gifts and best of all the money you save is extremely important to be able to try new things. Review collected by and hosted on G2.com.

Taiya K.
TK
Taiya K.
Director of Sales
Small-Business (50 or fewer emp.)
"Tride and true Groupon"
5/5
What do you like best about Groupon?

Groupon is absolutely amazing for discovering new local businesses, restaurants and experiences within your city and especially when you move to a new location. I have found some of my favorite small spas, massage places and yoga studios. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

There have been some issues with businesses not validating Groupons or responding especially when Covid happened. Some local spots stopped replying but luckily Groupon after some time reimbursed me. Review collected by and hosted on G2.com.