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Groupon Reviews & Product Details - Page 9

Groupon Overview

What is Groupon?

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.

Groupon Details
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Product Description

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.


Seller Details
Seller
Groupon
Year Founded
2008
HQ Location
Chicago, IL
Twitter
@Groupon
129,842 Twitter followers
LinkedIn® Page
www.linkedin.com
10,646 employees on LinkedIn®
Ownership
NASDAQ:GRPN
Total Revenue (USD mm)
$2,218

Recent Groupon Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"HORRIBLE CUSTOMER SERVICE AND NO REFUNDS!"
absolutely nothing. I have had horrible experiences.
Mine K.
MK
Mine K.Enterprise (> 1000 emp.)
4.5 out of 5
"Best restaurant experiences"
It is recommending restaurants with good deals
Casey R.
CR
Casey R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best for Gifting"
The discounts and ease of using it for gift giving
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Groupon Media

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88 Groupon Reviews

4.2 out of 5
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88 Groupon Reviews
4.2 out of 5
88 Groupon Reviews
4.2 out of 5

Overall Review Sentiment for GrouponQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RL
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

I have loved everything about Groupon since it’s inception. Such a great way to try restaurants at a discount before going for regular price. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I’m not too fond of the new cash back set up or the Groupon goods. I like the focus on restaurants. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

We give gifts to clients via Groupon and even have staff lunches via groupons. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
GI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

I like that you can offer your businesses service to a wide variety of customers on that platform. They work with you to ensure that you reach the appropriate demographic as well. Also getting paid is pretty easy! You get a check in the mail. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Depending on the discount, it can certainly cheapen your service. You have zero control on who can purchase the voucher. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Talk to them about being able to refuse service and refunds. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I do like that it is a great tool to build your "database' so to speak by allowing people to purchase your services or goods at a discounted price. Review collected by and hosted on G2.com.

Verified User in Veterinary
GV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

That I can get a great deal on a variety of products. That medium to large sized groups can participate without having to break the bank. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

That the business does not receive more of a cut from people purchasing their services. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

This product is easy to use and allows all employees to receive better services on a budget. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Employee morale issues. Helping to keep everyone involved and engaged.

Team members are better connected and motivated at the workplace. Review collected by and hosted on G2.com.

Verified User in Graphic Design
GG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

It offers a variety of discounts on products, services and dining at super discounted prices. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Many of the vendors will not allow a 2nd visit since they use Groupon to recruit new clients. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

I think people already know how great this company is. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Sometimes I purchase products and services for my work for a non-profit organization I am affiliated with. Review collected by and hosted on G2.com.

Rachel L.
RL
Executive Assistant Intern
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Groupon?

The ability to reach new customers and offer special deals. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

The misunderstanding of transactions to some people. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Reaching new customers. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

great customer service and great products Review collected by and hosted on G2.com.

What do you dislike about Groupon?

make sure you read the fine print. sometimes their customer service can't help you out or you'll get a credit instead of a refund Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

sales, marketing, deals, etc. Review collected by and hosted on G2.com.

Verified User in Research
GR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

Can find great deals based on where you are Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Sometimes the deal looks better than it actually is Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Would highle recommend using this site Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Finding new products or services Review collected by and hosted on G2.com.

Verified User in Food & Beverages
GF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

The fact that you can go to restaurants at a discounted price. Also, great way to advertise small businesses. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Sometimes customer retention is questionable, since a lot of customers only come for the discount. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

It's a great way for small businesses to advertise their services. Review collected by and hosted on G2.com.