Grenadine Event Planner Reviews & Product Details

This is an easy to use tool and is a great aid in organizing event planners. I have used it when organizing a conference and it has kept me on top of tasks and ensured everything was planned in a timely and effective fashion. Review collected by and hosted on G2.com.

I didn't find the support very helpful. Also, I found it overwhelming when I first tried it but once I've gotten the hang of all the different functionalities, it was easy to use and get the results I wanted. Review collected by and hosted on G2.com.

I like how easy it is to create new events and upload the information. I also like the use of it as an app. Review collected by and hosted on G2.com.

There are a lot of bugs that need to be worked out. Some times the app takes extremely long to load. That can be quite challenging when the event coordinator is on the go and the event details need to be updated. Review collected by and hosted on G2.com.

Easy to coordinate, post on social media, fast, no lagging despite high volume of graphics Review collected by and hosted on G2.com.

Not very many manuals/instructions so had to contact IT to clarify Review collected by and hosted on G2.com.

Grenadine's responsiveness and customer support are top notch. They are always available to help me solve any problems I might encounter and are willing to consider, develop, and implement new solutions. I appreciate the fact that my conference attendees have nothing but good things to say about the mobile app and that the number of people using the app has grown over the past two years. It is easy to learn, easy to implement, and easy to use. Review collected by and hosted on G2.com.

I don't really dislike anything about Grenadine. Initially Grenadine was intended as a temporary solution but once we put it in place and found that it was intuitive enough for our users to understand, we elected to keep it. Review collected by and hosted on G2.com.

Grenadine Event Planner's customer service is literally the best I've ever experienced, whether by email or phone. They are prompt, helpful, and have always taken suggestions for areas in which their service might be lacking. I am new to planning conventions and purchased Grenadine purely for its ticket-selling capabilities-- I had no idea how many other options it came with! While not as comprehensive as it could be, they are constantly adding new features, and helpful ones at that. Not to mention, their prices are eminently reasonable. Review collected by and hosted on G2.com.

It's not the most intuitive program, you have to spend a lot of time poking around to get the feel of it. The help section is lacking, so while their customer service is amazing, I find myself frustrated that I have to utilize it instead of an easy-to-use and comprehensive FAQ list or similar. Review collected by and hosted on G2.com.

Made the complex process of putting together a 5000 attendee event with 200+ items much simpler. Allowed us to automate surveys which gave us a lot more information about our panellists interests and abilities. Made managing communications very much simpler. Creating the programme output in all the different formats we needed was very much simpler - for the website, for paper brochures, for panelist information. We had a team of several people working on it from different locations and it was very supportive of distributive working.

The single strongest point was the fantastic support from the company. Review collected by and hosted on G2.com.

There isn't really anything I disliked about Grenadine. Review collected by and hosted on G2.com.

As a whole, I found the platform very easy to navigate. I was running an academic convention that had around 800 attendees. Previous planner had put the program together by hand. When I started the program planning process, I started investigating electronic platforms that could be used to make my life easier. I liked my experience so much that I encouraged the next planner and planners for other associations to use Grenadine because it really makes planning a lot faster and easier. Review collected by and hosted on G2.com.

I wish there was a better way to export the conference material from the online system into a printed program version. I had both the e-version of the program through Grenadine and what would be the print copy version going on at the same time. Keeping both of them in-sync really took a lot of time. I wish I could have just exported the full program and then reformatted after the fact. Review collected by and hosted on G2.com.

I really like how the guest/participant and panel program data is exportable in JSON format for redistributing on our website. I also like the ease of use, and the grouping of like tasks.

The programmers at Grenadine, and Henry Balen especially, have been very responsive to all inquiries. Review collected by and hosted on G2.com.

I really have found nothing to dislike. I would like the addition of PayPal as a payment gateway. Review collected by and hosted on G2.com.

Grenadine is so easy to use. I've used it for several years now, and I have trained a dozen people on how to use the system. I have never had anyone complain about how the system works. When I have found a glitch, I reported it and received immediate assistance on how to resolve my problem or an update on when a fix would be implemented. While this kind of response can't always be expected, I have always received the best customer service. Review collected by and hosted on G2.com.

There really isn't anything that I "dislike" with this system. However, I do wish that the scheduling grid's click and drag movement was scrolling based. Review collected by and hosted on G2.com.