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I love that Greminders integrates with Google Calendar, and will pick up any new meetings I enter into my calendar and send out the appropriate reminders, or block it off as unavailable. I love that they are HIPAA compliant to cater to healthcare professionals. I like how I can choose how much buffer time between appointments, and can set how far out to allow bookings (30 days, 60 days, etc). I also like that it uses <<tag index>> to create customizable reminder templates. Review collected by and hosted on G2.com.
I wish the payment option could have the feature to change the amount paid instead of a fixed amount. I also wish it would integrate with Square or other payment processor system willing to sign a BAA. While the payment doesn't have to be covered by HIPAA, any use of system to save client name or contact info for invoices does have to be covered.
Stripe will not sign a BAA so I cannot store any client contact info/name in their system for invoices, recurring payments, etc. Review collected by and hosted on G2.com.
GReminders has been great because when a student/parent wants to schedule an appointment with me then they are the ones that put their phone number on the appointment link. This makes it great for me because I don't have to do anything extra. I come across a lot of new students and so this service helps with communication to help my new students in a new school/situation. I also appreciated GReminders reaching out to me when I did a trial to see if they could answer any questions! Review collected by and hosted on G2.com.
One minor thing that I have had to work around is that if a colleague creates a calendar event, invites me to it and that colleague puts a phone number in the description then GReminders sends that number a text with my standard text message. To prevent this from happening I updated my Greminder settings so that it will only send a text message if there is a phone number in the Title of the appointment. It makes it cosmetically look funny but it still accomplishes what I want it to do. Review collected by and hosted on G2.com.
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Greminders has demonstrated that they are willing to work with their customers, even making changes and additions to the services to not only make themselves better, but to also help the customers have a much better experience. Specifically, Greminders is willing to learn about accessible methods used by blind and low vision customers who need the service to work with screen reading and Braille display technology, insuring access for this smaller population. Review collected by and hosted on G2.com.
I wish there was a little more customization to the self-scheduling page, like the ability to put specific text so that manipulation of the company name and the customer name was not necessary. However, this is so minor that it is not something that wwill detract from the service, especially because it would not surprise me if they add this feature in the future. Review collected by and hosted on G2.com.
GReminders has allowed us to automate reminders, for both text and email, based on what is already on our Google Calendar. We customize the reminders according to whose calendar the event is scheduled for. This is especially useful for us in scheduling quotes for our construction company. The reminders are customizable, the platform is easy to use, and the new Pipedrive integration has added tremendous value. All for a very fair price. Review collected by and hosted on G2.com.
I've experienced the occasional glitch with a reminder not going through here and there, but their support is helpful. Review collected by and hosted on G2.com.
I like the fact that it easily integrates with Microsoft Outlook, Teams and Zooms to offer email and SMS reminders to clients. The level of customization is great, including email and SMS content and branding. Review collected by and hosted on G2.com.
The SMS package might be steep for some people with only a handful of clients. However, considering the limitless email notifications, there is always this option. Review collected by and hosted on G2.com.
It creates a far more user-friendly experience for our clients when scheduling meetings. Review collected by and hosted on G2.com.
Like any new software it takes some getting used to, but the more time you spend learning the myriad resources its well worth it. Review collected by and hosted on G2.com.
I have my calendar synced so that I get text message reminders about my schedule. I ignore notifications, but not text messages. Review collected by and hosted on G2.com.
I wish there was a cheaper version for personal use like my use case Review collected by and hosted on G2.com.
The fact that my users can easily get reminder emails with custom messages. Review collected by and hosted on G2.com.
Complex User Interface: For some users, the platform may not be intuitive or user-friendly, requiring time to navigate and understand the various features. Review collected by and hosted on G2.com.
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I like that I can customize the reminders and how simple integration is with my busy calendar. Review collected by and hosted on G2.com.
So far, nothing! I once had trouble with my calendar needing to be synced again, and customer service was quick to respond and help me. Review collected by and hosted on G2.com.