Google Authenticator Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

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Google Authenticator Reviews (541)

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Reviews

Google Authenticator Reviews (541)

View 1 Video Reviews
4.6
541 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and strong security provided by Google Authenticator, making it a reliable choice for two-factor authentication. Many appreciate its straightforward setup and ability to generate time-based codes offline, enhancing account protection without unnecessary complexity. However, a common limitation noted is the lack of cloud backup, which can complicate recovery if a device is lost.

Pros & Cons

Generated from real user reviews
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MA
Vice President, IT
Small-Business (50 or fewer emp.)
"Easy Setup and Seamless Sync with Google Authenticator"
What do you like best about Google Authenticator?

It’s easy to use, especially when I upgrade my phone. All I have to do is download it and sync it with my Google email address. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

So far I am pleased with all the features Google Authenticator offers. Review collected by and hosted on G2.com.

Anthony V.
AV
"Useful for Password Recovery, But Needs Simpler Authentication"
What do you like best about Google Authenticator?

I like using Google Authenticator because when I forget my password, it is the app that helps me get back into my accounts. It is incredibly useful for ensuring I can regain access to vital applications like my Gmail and other apps that require a password, even if I happen to forget them. I find it valuable because it provides an additional layer of security and convenience, allowing me to stay connected to my essential tools seamlessly. Specifically, I appreciate how Google Authenticator sends a code to my phone number when I need to reset my password, making the recovery process straightforward. The initial setup was pretty easy, which I really appreciate, as it doesn't complicate the process of enhancing security across my accounts. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

I dislike the requirement for two-factor authentication as it feels a bit cumbersome. I would prefer if there was an option for single-factor authentication to make the process simpler. Review collected by and hosted on G2.com.

Ashish A.
AA
Developer
Small-Business (50 or fewer emp.)
"Best Security Tool to keep your Login Safe"
What do you like best about Google Authenticator?

We all know that what Google Authenticator is made for and this is the thing that i liked the most. The secyrity feature it provide is the best. Also, It is easy to use as we just need to check the code from out mobile device and enter it. It saves many time and save many credintial. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

It is always the best, but still, there are some I don't like about. It is only available on mobile applications, and Sometimes, If I forget passwords, it is hard to recover. The same security feature makes recovery harder. Review collected by and hosted on G2.com.

BYIRINGIRO Y.
BY
Network Product Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Essential, Highly Secure TOTP Solution for Rapid Deployment"
What do you like best about Google Authenticator?

The primary advantage is the robust security provided by its industry-standard TOTP implementation, which is crucial for reducing access-related incidents. Critically, its Ease of Use facilitates high adoption rates among diverse staff members, and the Ease of Implementation required minimal centralized deployment effort across our large user base (over 500 users), making it highly scalable and effective for immediate security uplift. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

The main operational challenge is the decentralized nature of token storage. This requires careful management and IT Operations intervention when staff change devices or lose access, complicating incident response and recovery. A more streamlined, encrypted account-based recovery feature (similar to competitive offerings) would significantly enhance Customer Support and minimize administrative overhead for the IT team managing access control. Review collected by and hosted on G2.com.

FB
IT manager
Packaging and Containers
Mid-Market (51-1000 emp.)
"Effortless App Access with Google Authenticator!"
What do you like best about Google Authenticator?

It allows you to share access to all your apps through a single authenticator that is Google! Smooth, smart and original Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

Honestly, I like everything about Google Authenticator. I actually prefer using it over Microsoft Authenticator! Review collected by and hosted on G2.com.

Manish K.
MK
Project Lead
Small-Business (50 or fewer emp.)
"Google authenticator helping us to stay safe"
What do you like best about Google Authenticator?

Honestly, what I appreciate most about Google Authenticator is how it makes logging into my accounts feel so much safer. Enabling two-factor authentication has given me some real peace of mind, especially with all the news about online scams lately. The app itself is pretty straightforward, I can quickly get my code and be on my way without hassle. It’s also reliable; I’ve never had it fail when I needed it most. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

If I had to pick something, I wish it was easier to switch my codes to a new phone. Migrating everything feels a bit stressful because, if you lose your phone or forget to back things up, you might get locked out of all your accounts. It would be awesome if there were more flexible backup or recovery options. Other than that, it just does what it’s supposed to do. Review collected by and hosted on G2.com.

Dom P.
DP
Director of Communications and Marketing
Small-Business (50 or fewer emp.)
"Reliable and Simple Two-Factor Authentication Tool"
What do you like best about Google Authenticator?

Extremely easy to set up and use.

Works offline, so you can access codes without internet.

Enhances account security with time-based one-time passwords (TOTP).

Free and widely supported across many platforms. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

No cloud backup by default (losing your device can be problematic).

Limited advanced features compared to competitors like Authy.

Manual migration process when switching devices. Review collected by and hosted on G2.com.

Derin O.
DO
Project Manager
Mid-Market (51-1000 emp.)
"Easy-to-Use App for Secure Login Codes Across Platforms"
What do you like best about Google Authenticator?

It has an easy to use app that gives me codes to log in securely to various platforms my company uses Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

There are not any features that I have had issues with so far Review collected by and hosted on G2.com.

Abhishek T.
AT
Member Of Technical Staff
Small-Business (50 or fewer emp.)
"Simple, Secure, and Finally Seamless"
What do you like best about Google Authenticator?

What I appreciate most about Google Authenticator is how it combines straightforward usability with strong security, especially now that cloud sync has been introduced. Previously, the main drawback was the possibility of losing access to your accounts if your phone was lost, but this issue has finally been addressed. The app excels at its core function: generating offline, time-based codes that help secure a wide range of digital services. As a free and dependable tool, it quietly adds an important layer of protection without introducing unnecessary complexity, making it essential for safeguarding your online accounts. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

The interface is very basic and lacks organizational features such as folders, which makes it challenging to manage multiple accounts. More significantly, the app does not offer the option to lock it with a PIN or biometric authentication, unlike some competitors, so your codes remain unprotected. Review collected by and hosted on G2.com.

Eric .
E
Customer Onboarding and Support Executive
Mid-Market (51-1000 emp.)
"Does Exactly What It Should"
What do you like best about Google Authenticator?

There’s no clutter, no complicated setup — you just scan a QR code and boom, your code is there. Perfect for someone who just wants things to work without spending 10 minutes reading help articles. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

Sometimes I wish it would alert me if a code or account hasn’t been used for months — just to help clean things up or remind me of old logins Review collected by and hosted on G2.com.

Questions about Google Authenticator? Ask real users or explore answers from the community

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GU
Guest User
Last activity almost 2 years ago

How does Google Authenticator integrate?

GU
Guest User
Last activity almost 2 years ago

What is Google Authenticator used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

14%

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Google Authenticator Features
Software Token
Mobile-Push
Risk-Based Authentication
Multi-Device Sync
Easy Setup
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Google Authenticator