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Goody Reviews & Product Details

Mark R.
MR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Goody?

The customer service, ease-of-use, and the constant updating of the gifts to send makes goodie the best case scenario for your business. If you are looking for a way to reward customers, clients, partners, whatever – you can't do better than goody. Review collected by and hosted on G2.com.

What do you dislike about Goody?

The on boarding process took a little bit of time to get right for us, but that was well over two years ago and we haven't had a problem since. Not really an issue with anything they did, we just had a particular set up we needed. Review collected by and hosted on G2.com.

Recommendations to others considering Goody:

Consider a demo with their awesome sales team, and make great use of their chat feature once you are in the platform every day. The team is always very helpful and will guide you every step of the way. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

A major problem we had as a business was identifying a way to send to the many clients we have without needing personal information to get the job done. Also wanted to maintain the element of surprise. Review collected by and hosted on G2.com.

Goody Overview

What is Goody?

Goody is an all-in-one platform for effortless business gifting. Whether you're gifting to employees, clients, or sales prospects, Goody makes it easy to find and send the perfect gift. It's free to sign up, and you can start gifting right away. Goody's gift collection includes 350+ highly curated brands, including Ember mugs, Milk Bar, Therabody, Levain Bakery, Apple Airpods, and Lula's Garden. Our unique gift acceptance flow means you don't need to worry about anyone's shipping info, size, or allergies to send a gift they'll love. That's because recipients provide all their shipping details when they accept your gift, and they can swap your gift for equal or lower-priced options, with no pricing shown. If you're looking to boost employee engagement at your company, you can set up automatic gifts for milestones like employee birthdays or work anniversaries. Autogifting is powered by 30+ seamless, secure integrations with popular HR platforms, from ADP to Zenefits. If you're a sales, marketing, or BDR team, you can go even further with Goody for Teams. Integrate Goody with Salesforce, and gift directly from your CRM. Connect your Calendly account to drive meetings. Set and manage gift budgets for your entire department.

Goody Details
Discussions
Goody Community
Languages Supported
English
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Product Description

The future of gifting. Make an impression with your recipients. Send gifts. Get thank-you notes. We handle the rest.


Seller Details
Seller
Goody
Year Founded
2020
HQ Location
Miami, US
Twitter
@goodygifting
472 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®

Nick T.
NT
Overview Provided by:

Recent Goody Reviews

VV
Vanessa V.Mid-Market (51-1000 emp.)
5.0 out of 5
"Gifting Cients"
It's very convenient and simple to use..
Lauren O.
LO
Lauren O.Mid-Market (51-1000 emp.)
4.0 out of 5
"Goody has been a great gifting platform for our company!"
Goody has been easy to implement and has exceptional customer support. Setting up our account was simple, and their platform saved us valuable time...
Jessica D.
JD
Jessica D.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent selection, fabulous user experience"
I love how easy it is to send thanks to our customers. All I have to know is the customer name and email and from there I can send a curated store ...
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Goody Media

Goody Demo - Send one gift or hundreds
Whether you're gifting a special client or entire company, Goody makes it easy. Upload CSVs to save time. All you need is name and email.
Goody Demo - Choose how you want to send
Notify your recipients by text or email, or create a Landing Page link that you can share personally.
Goody Demo - Your recipient gets a beautiful unwrapping experience
Choose from stylish cards for any occasion and add a message or even custom branding.
Goody Demo - Never worry about shipping details again.
With Goody, gift recipients provide their shipping info when they accept a gift.
Goody Demo - Integrate your HR stack for employee recognition at scale.
Automatically send gifts for employee milestones like birthdays, work anniversaries, or onboarding.
Goody Demo - Status updates. Thank you notes. All in one place.
Track all your gifts — and your team's activity — in your Goody dashboard. Recipients' thank you notes go right into Goody.
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Have you used Goody before?
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11 out of 12 Total Reviews for Goody

4.9 out of 5
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11 out of 12 Total Reviews for Goody
4.9 out of 5
11 out of 12 Total Reviews for Goody
4.9 out of 5

Goody Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
VV
Business development rep
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Goody?

It's very convenient and simple to use.. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Well to be honest I like everything do nothing to improve Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

Don't need to go shopping in person Review collected by and hosted on G2.com.

Paige P.
PP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Goody?

I appreciate them including items from BIPOC businesses Review collected by and hosted on G2.com.

What do you dislike about Goody?

I had some issue with my gift initially not being delivered and it was a bit frustrating. Someone reached out explained the issue and took in my feedback about the experience. I appreciate their customer support team reaching out and making it right. Review collected by and hosted on G2.com.

Recommendations to others considering Goody:

Given my experience with the checkout experience, confirmation emails and customer service and the length it took to recieve the gift. I would not use this service as a gifter and if I receive a goody gift again I won't have my heart set on actually receiving it. I recommend sending a gift card instead.

(update) Goody reached back out and addressed the issue. Though I wish they would have handled it better at the very beginning they made good on their offer and the mistake and I'm more likely to recommend them Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

Gift giving. It would benefit me more if they had a better all around customer experience Review collected by and hosted on G2.com.

Joseph G.
JG
Principal, Enablement PMO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Goody?

I love the ease of use, frictionless UX, and sense of security that comes with knowing that recipients choose their own gift and delivery method. Review collected by and hosted on G2.com.

What do you dislike about Goody?

No notes, its made gifting so easy, particularly for an organization with few resources and limited time. Review collected by and hosted on G2.com.

Recommendations to others considering Goody:

Honestly, what folks love more than anything is choice, and Goody makesit so easy to do that. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

I've been on both the receiving and giving end of a Goody, and both experiences have been great.

I provided some user feedback for a founder of a small startup recently, who sent me a Goody as a thank -you. Normally these kind of chats end your standard Amazon or Starbucks gift card, but it was nice to have more choice in what I could get (spoiler alert: used it to upgrade my AirPods, which were delivered from a local store the next day).

An organization I work with was looking to send some thank you gifts to volunteers, so I proposed Goody and got several notes back from folks saying they appreciated the gesture and the choice. Post-pandemic, with WFH being the norm, it was so much better not to have to worry about tracking down business addresses vs. home, and managing the experience through the Goody UI was about as painless as it gets. Review collected by and hosted on G2.com.

Lauren O.
LO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Goody?

Goody has been easy to implement and has exceptional customer support. Setting up our account was simple, and their platform saved us valuable time, which allowed us to quickly spin up a surprise and delight program for our key stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Goody's lack of diverse gifting options beyond gift cards, especially in India, has been a disappointment. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

The creation of a Surprise & Delight program for our company's community. Review collected by and hosted on G2.com.

Nicholas W.
NW
Vice President of Human Resources
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Goody?

I like the customizability, optionality and the detail in the gift giving process. Review collected by and hosted on G2.com.

What do you dislike about Goody?

I wish the pricing model for the HR level was similiar to the Pro level pricing. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

It makes showing appreciation to your employees more efficient and effective. Especially when it comes to engaging your remote employees. The depth and breadth of options they have to provide full service in getting your gifts out is what is exceptional. Review collected by and hosted on G2.com.

Jessica D.
JD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Goody?

I love how easy it is to send thanks to our customers. All I have to know is the customer name and email and from there I can send a curated store of appreciation. They can, of course, select what is most meaningful to them, but oftentimes they go with the default selection, because the Goody store is so well-stocked with great items. The user interface is easy and we get great feedback from our recipients. Review collected by and hosted on G2.com.

What do you dislike about Goody?

I can't ship internationally without a specific license type. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

Goody helps us thank our customers with the things that matter most to them. Review collected by and hosted on G2.com.

Kathryn R.
KR
Associate Director of Paid Search
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Goody?

The ease of the platform! I love that when I send out gifts 1) it's easy to find gifts 2) it's easy for the recipient to swap out the gift if there is a better option more suited for them 3) it ships the products to them! Review collected by and hosted on G2.com.

What do you dislike about Goody?

I had to rack my brain on this one since I really do love the product and only thing I can come up with is sometimes the shipping fees seem high. Review collected by and hosted on G2.com.

Recommendations to others considering Goody:

Get it! Especially if you are looking for a gifting/gift card platform, the gifts are fun and give your company an edge with some personality. Also, get it for yourself, so you can make the holidays super easy to shop for. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

I actually stumbled across Goody when looking for gifting solutions in combination with my marketing and sales efforts; when I went to look into it after we integrated, I fell truly in love. The small businesses I have discovered from it are unreal, and living in a very remote world, to be frank with you, I use Goody almost on a weekly cadence when I inevitably forget a friend's birthday. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
OS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Goody?

It was just so easy! The team was responsive to all my questions (shout out to Saige for consistently coming through), the platform was user-friendly, and the collection of gifts was diverse and charming enough to include something for everyone of all tastes. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Sometimes the shipping fee for the gifts was a little high, but the pricing options were flexible enough to counter that. So no major notes, to be honest. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

Goody made our client holiday gift distribution beyond easy. We were freed from the burden of collecting personal addresses and could spend more of our energy on connecting. What was once a multi-month project is now accomplished in just a few weeks. The time and energy saved were a game-changer. Review collected by and hosted on G2.com.

Harsh G.
HG
Marketing Advisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Goody?

amazing support

so many gift options

as cheap as gifts less than 15 dollars Review collected by and hosted on G2.com.

What do you dislike about Goody?

cant think of it

sometimes they cancel the existing gifts and then we have to change everything Review collected by and hosted on G2.com.

Recommendations to others considering Goody:

we tried many other platforms, really like this Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

lots of gift options

really good customer support

best thing Review collected by and hosted on G2.com.

Ross H.
RH
Rights Director, Literary Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Goody helped with:

We use Goody to send gifts to our employees and clients. This used to be very annoying and manual (compiling addresses, tracking shipments, troubleshooting why something didn't arrive...) Plus, the gifts we sent were often the typical corporate stuff that we've all received before, not something that makes you feel valued.

So we decided to give Goody a try on some of our client gifts -- and feedback was so overwhelmingly positive that we've also started using it to recognize our own employees for birthdays, work anniversaries, etc. etc. Review collected by and hosted on G2.com.

What do you like best about Goody?

Incredible gift selection. Really interesting options that aren't the run-of-the-mill stuff.

But more importantly the platform makes it super easy to send gifts, track statuses and read thank you notes. Review collected by and hosted on G2.com.

What do you dislike about Goody?

Nothing really comes to mind. Internal feedback on Goody has been super positive! I had a few questions I couldn't figure out from the website, but then the Goody support team was really helpful and got back to me quickly. Review collected by and hosted on G2.com.

What problems is Goody solving and how is that benefiting you?

- Sending team and client gifts was manual before we started using Goody, and often the gifts felt generic/impersonal.. Typical corporate stuff.

- Goody has made the process of sending business gifts painless. The experience of receiving a Goody is modern and fresh in a way that represents our brand well. We also get a lot of positive feedback about recipients being able to swap their gifts.

- We just started using a new feature where you can integrate your HR system (we use Justworks) and automatically trigger gifts/eCards for big events like birthdays. It only took a minute or two to set up and so far it's worked like a charm! But above all, the end result has made our staff feel valued and appreciated. We're a small business and weren't doing anything to celebrate birthdays or work anniversaries before we started using Goody. Small amount of effort for a big boost to morale. Review collected by and hosted on G2.com.