Goody Reviews & Product Details

I like the easy reporting, which allows me to track who has accepted a gift and our total spend versus budget at a quick glance. I enjoy the bulk sending feature, making it simple to upload our whole recipient list and send gifts to them all at once. I appreciate the ability for clients to pick a gift they actually want through Goody's Gift feature. The initial setup was very easy and required minimal effort. Review collected by and hosted on G2.com.

It would be nice to have the option to customize the reminder emails. Sometimes the reporting/tracking UI could be more user-friendly. It's easy to forget where you accessed a certain view for a batch of gifts and can take some clicking around to find the right place. Review collected by and hosted on G2.com.

I love how Goody makes everything easy to use, and the variety of products they offer is impressive. It really takes the hard work off my hands by allowing customers to choose their gifts and delivery locations effortlessly. These features let me quickly send a link, create a campaign, or offer a collection to a customer without the hassle of deciding on the best product. The initial setup was also very easy. Review collected by and hosted on G2.com.

I don't love the lack of integrations to HubSpot and company CC systems. For HubSpot, I have to manually add that I've done activities including Goody. Regarding CC systems, I have to reconcile all orders and receipts. We use Rippling, so it's not like you can have unlimited options in integrations, but I didn't see many that could cut down on manual effort to chase down which receipt goes to which order. Review collected by and hosted on G2.com.

I really like that Goody offers higher quality, actual name brand products, which gives people the choice they appreciate. It's nice that the products include options like Lego sets, Nintendo Switch games, leather options, and higher-end bakery options, so people don't feel like they're selecting from cheap products. I also enjoy that it comes as a cute, digital gift that can be customized. Plus, the initial setup was super easy. Review collected by and hosted on G2.com.

I think there are so many choices it gets overwhelming. I created a Catalogue for our staff to choose from but the AI chat added some options, but left out a TON! So I had to manually go in and add products. It took a lot of time for that. Also, maybe just better filters. Like filter on clothing sizes, etc. Review collected by and hosted on G2.com.

What I like most about Goody is the catalogue, and how thoughtfully everything is merchandised and categorized. It makes it incredibly easy to find something that fits a specific moment, brand, or audience without spending hours sourcing across a bunch of different sites.

When I was working as a gifting coordinator, I was constantly piecing together options from multiple vendors. Having everything centralized and so well organized would have saved me a huge amount of time. Being able to browse quickly by category, vibe, or occasion makes the selection process feel more intuitive and creative, instead of overwhelming.

On top of that, the ability to send gifts without needing recipient details upfront removes a major logistical hurdle. It lets you move fast without getting stuck in endless back-and-forth.

One unexpected benefit is how elevated the experience feels on both ends. Internally, the gifting process is streamlined, but for the recipient it still comes across as thoughtful, curated, and personal—which isn’t always easy to pull off at scale. Review collected by and hosted on G2.com.

The catalogue is incredible, but can sometimes feel a bit overwhelming when trying to make a quick decision, especially on a tight timeline. More pre-curated bundles or “quick pick” options for specific use cases would make it even easier to move quickly.

I’d also love to see more guided discovery built in, like a quiz or a way to shop based on someone’s “love language” or personality type. That kind of feature would make the experience feel even more personalized while helping narrow down options in a fun, intuitive way. Review collected by and hosted on G2.com.

Simplicity. I create a bucket of gifts within my budget and cost strategy. I create a link, and can use that link in my CRM automations! AND, I can approve or reject gifts based on if the receiver fulfills our expectations. Review collected by and hosted on G2.com.

I'm not sure. No real drawbacks yet. There's no minimum required spend or anything like that. So, it is a very well refined offer. Review collected by and hosted on G2.com.

I like Goody's range of options, which allows me to offer my team a choice of gifts tailored to their preferences rather than picking one item for everyone. Its ease of use is fantastic, enabling me to gift my team something quickly without wasting valuable time polling for ideas or comparing price points. I also appreciate the variety of price points available, making it flexible for different budgets. The initial setup was very easy, which I found really convenient. Review collected by and hosted on G2.com.

I would love more options! It would be great if it were clearer how to upgrade. Also, more refreshes of the items offered would be appreciated. Review collected by and hosted on G2.com.

I use Goody for TOFU + ABM gifting at our health tech startup, and it really helps us stand out in a saturated market by bringing back a human element in a digital world. I love that it's easy to use, which is invaluable for our small and lean team where time is power. The gift offerings are spectacular and perfect for scaling larger gifting initiatives, making the process effortless. Prospects appreciate the chance to pick out gifts, which benefits us later in the sales cycle. The initial setup was very simplistic, saving us even more time. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

I really love using Goody for its ability to offer specific items for a VIP experience and also the option to provide a dollar amount so recipients can choose gifts that feel personal and practical for them. The customization available is a standout; I adore being able to tailor a giving site so it doesn't look like a phishing email. I can choose colors, logos, and gifts, which adds a nice touch to elevate the experience from start to finish. The simple back-end setup is wonderful, making it easy to show thought and effort in gift customization without much hassle. Also, the 'trending' and 'popular' tags are quite helpful when I need to quickly see what's valuable. The setup was quite simple too, and the webinar was really helpful, showcasing both the gifts and the back-end setup nicely. Overall, it's been a super fun experience. Review collected by and hosted on G2.com.

Sometimes there are too many options, which isn't really a bad thing, but I've found I can get lost in time trying to narrow down what I'm looking for or want to offer. Review collected by and hosted on G2.com.

I like the diversity of the products Goody offers, and I really like how it highlights items that are women-owned or black-owned. The catalog is appealing because it allows a lot more personalization for folks, and it would cut down on my gear budget as I wouldn't have to bulk order as frequently. I also like the ability to create a dashboard and select items that my people can pick. Plus, the initial setup of Goody was super easy. Review collected by and hosted on G2.com.

I would have liked the call to have a little more strategy on gifting and having people feel appreciated. I would also like the ability for people to customize their own gifts if possible. In our company, we have an opportunity to design your own Nikes and something custom like that would be cool. Review collected by and hosted on G2.com.

I like how Goody offers the flexibility to create exactly what we want with various options for price points, gifts, and letting people choose their own gifts. There's truly something for everyone, which is something I love about it. The webinars are great, bringing exposure to different products I might not have considered before. I also love the customer service and support, which are great. Every time I join a webinar, there's a new feature or some type of improvement. It seems like Goody really values feedback and they're a fun group. The setup was easy, especially after having a call first, which helped. Review collected by and hosted on G2.com.

Not necessarily a dislike but I wish my staff could pick multiple items to be shipped together, without knowing the price point. Review collected by and hosted on G2.com.