Giveffect Reviews & Product Details

Very easy to navigate and capture all information regarding donors, campaigns, volunteers and much more. Online support and videos were top notch. Review collected by and hosted on G2.com.

The support from the Giveffect team was incredible, sadly the cost of the platform made us look for a less expensive program. Review collected by and hosted on G2.com.

Although we decided to go with another platform for our needs, I was really impressed with Giveffect's capabilities. Very user friendly with lots of support and the process of researching it was made so easy by their team, especially Leah. She was extremely friendly and responsive to all of the questions that I had. I will definitely come back to Giveffect if things change. Review collected by and hosted on G2.com.

Some of the add-ons we would have liked included had additional (although reasonable) cost. Review collected by and hosted on G2.com.

Giveffect is relatively easy to use for everyone. The admin side is easy to train staff. They have a series of in-depth training videos. You can set up notifications in several different ways and automate reports. You can import data spreadsheets in many CRM tabs rather than entering data one by one. The system has frequent updates and new features, and the company listens to the customers and implements what we need. Volunteer tracking is robust and compatible with mobile devices. They have one of the better public-facing volunteer calendar designs. When a day has multiple volunteer events scheduled, the calendar doesn't get jumbled. Registration and forms are intuitive for our constituents, which is one of the most important variables in volunteer tracking. They have a chat support that is actually helpful! Review collected by and hosted on G2.com.

The user interface on the admin side has really small text. By default I zoom in 125% when using Giveffect, but for less tech savvy admins, they may find this frustrating. You cannot embed campaign pages onto an external website, which isn't ideal for me. And only certain tiers of membership have the opportunity to use an external email address to send volunteer notifications and reminders. I don't understand the gatekeeping of that feature since the customer pays an external email marketing platform based on number of emails anyway. Review collected by and hosted on G2.com.

GE (Giveffect) is an intuitive tool that tracks online payments, can sync to other software such as DonorSearch, and can "batch" multiple offline payments. If you have a question, the chat support quickly responds (given you are asking during business hours). Review collected by and hosted on G2.com.

There is no option to issue a partial refund, and there is no accounting for taxes. I understand this is a CRM designed for nonprofits, so selling tangible items may not be that common. Editing contacts is a bit of a task, as you have to navigate through a few windows, and addresses could be ranked or sorted better. When there is an insufficient address, there's currently no way to mark it besides listing it as a previous or secondary address. Review collected by and hosted on G2.com.

I like that it is a comprehensive CRM. I like that I can also track volunteers as well. My sole purpose for using Giveffect is to keep track of off-line donations made to us and it make sure we are writing thank yous for them and can steward them properly. We also really like to use the campaign option not only for volunteers but also for fundraising efforts. It allows us to update our donors regularly and we can create individual websites for each campaign also. Review collected by and hosted on G2.com.

When running reports, I don't particularly appreciate how long it takes and that I feel like my reports are always jumbled. Also, I wouldn't say I like that there is not as much flexibility and customization with the buttons on the campaign page. It functions well right now, but it would be nice to have a little more options with it. The only other thing I dislike about Giveffect is that it is kind of hard to get in contact with customer service if you do not pay for a higher-level plan; that is very frustrating. Review collected by and hosted on G2.com.

One CRM system that incorporates donor management, email, volunteer management, peer to peer fundraising, reporting, embeddable donation pages,etc. etc. Review collected by and hosted on G2.com.

The developers went very wide with all their modules, but it's taken them some time to build out the functionality of each. We didn't want to try to tie multiple systems together, but we've struggled with a couple of the modules. Review collected by and hosted on G2.com.

Giveffect's customer support and one-on-one check ins have been great. The platform's recent upgrade makes campaigns user friendly and easy to manage on the creator and user side. Review collected by and hosted on G2.com.

Some features (mail, campaigns) have limited access to data, and the form functionality could be more advanced. Review collected by and hosted on G2.com.

The wide variety of uses with inputting all kinds of data from donations to inkind to contact info to volunteering. We also enjoy the emailing feature. Review collected by and hosted on G2.com.

There is a lot to learn, not that we dislike that, it has just been a process learning the functionalities because there is a wide breadth of uses. Review collected by and hosted on G2.com.

Giveffect is a powerful all-in-one platform that streamlines the coordination and management of nonprofit organizations so staff and volunteers can focus on making a positive impact. You’ll be hard-pressed to find another tool out there with such a comprehensive set of tools specifically designed to serve the nonprofit industry. But what really makes this platform stand out is the people behind the scenes. It’s been a pleasure working with the Giveffect team. Their desire to help nonprofits make a difference drives them to continually serve their clients at a higher level. Review collected by and hosted on G2.com.

Nothing at all to dislike. We are excited about the platform and have found that Giveffect checks all the boxes to solve some of the toughest challenges nonprofits face when it comes to collaboration, data fluidity, donor tracking, and much more. Review collected by and hosted on G2.com.

I like the customizable items for volunteer jobs and the NEW features of making the volunteer job postings public or private. I also like the Event Buddy App and the updates it has. Review collected by and hosted on G2.com.

Most importantly, I dislike the reservation feature and or the lack of group volunteering options. The online sign-ups are for individuals only, and the reservation feature is not useful at all other than "reserving space." I have had to make a workaround for groups wanting to volunteer. Most corporate groups just want to be able to sign-up online and input basic information from their organization and not have to have each individual in their group create a complete profile. A lot of groups come back every year and would like to just sign-up as a group.

My other issue is there is no archive feature for the volunteer jobs. All the jobs, whether active or not, stay cluttered, and I have scroll and search to find the active jobs I am working on editing.

Lastly, the reporting part. Some of the filters, when pulling reports, we have discovered do not work properly, so we can say that reporting is inaccurate. We can never get an accurate reports on volunteer info. Review collected by and hosted on G2.com.