The best thing about GiveCampus is its user-friendly interface and seamless donation process. It makes it easy for donors to support their favorite causes and for organizations to manage their fundraising efforts. The platform also provides valuable insights and analytics, making it a powerful tool for achieving fundraising goals. Review collected by and hosted on G2.com.
I am a new user of GiveCampus; I have not experienced any areas for improvement. Review collected by and hosted on G2.com.
55 out of 56 Total Reviews for GiveCampus
Overall Review Sentiment for GiveCampus
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I love the ease of use and ability to create simple, effective campaigns. I can add as much or as little detail as needed, and have the ability to meet my donors where they are. The GC platform has been great, especially for giving days and one off projects. Review collected by and hosted on G2.com.
I haven't had any issues with Give Campus thus far! I wish we had the means to afford all of the capabilities, but have been happy with what we can implement. Review collected by and hosted on G2.com.
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GiveCampus is a great tool for crowdfunding and general online giving. Specifically, their GivingDay tools have helped us increase giving three years in a row. They accept a wide variety of payment options, from bank transfer to credit card to digital wallet standards like ApplePay, GooglePay, PayPal, and Venmo. Their customer support is always available to assist. During GivingDay and other fundraising events, they are available 24-7. They give the ability to establish custom reports for gift entry/accounting needs. They are constantly making improvements that increase ease of use, such as searchable designations. Review collected by and hosted on G2.com.
GiveCampus requires many add-on features to make full use of their products, thus increasing the cost. Their contracts can be cumbersome. For example, contracts for crowdfunding and giving forms are set up separately. Using less in one doesn't allow you to utilize the extra to cover overage in the other. Review collected by and hosted on G2.com.
We are fairly new to the platform, and one of the things we appreciate most is how the company is responsive to feedback and are making careful, but swift, growth. The platform is fairly user-friendly, from both the backend and front perspectives, and allows for better giving pages. Review collected by and hosted on G2.com.
The event modules isn't nearly as robust as we'd hoped, and we're struggling to make it work for us. Additionally, there are certain issues with the reporting across the platform that just dont make sense.
Also, the customer support needs work. They ONLY do email, and it can be confusing, plus we dont always get the right answer (when we message again, we somtimes get the correct answer from someone different) Review collected by and hosted on G2.com.
GiveCampus has been a game-changer for volunteer management and Giving Days. Their Volunteer Management System makes the whole process much easier (and quicker) for our team internally and also for volunteers, and their social fundraising platform has brought our Giving Days to life. Most notable, though, is their customer service. They truly are Partner Success Managers. Their patience, guidance, and expertise have been instrumental in the success of our campaigns, and they invest a lot of time and effort to ensure we are well-euipped to navigate the process. Review collected by and hosted on G2.com.
I am a new GiveCampus user and it can be challenging to navigate the knowledge base on your own and figure out all the different components of getting things set up, but the team compensates for that with their support and responsiveness. Also, there may be minor nuances or (for our purposes) system limitations that we run into, but the team is very receptive to feedback and also provide creative solutions. Review collected by and hosted on G2.com.
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As a department of 2 using GiveCampus has helped us feel we can accomplish more with less. Some of the most helpful things are the ease of assisting donors in setting up recurring giving, encouraging donors to set up matches or challenges, or encouraging donors to become advocates. Social giving has helped multiply our annual fund giving. And the support we receive on using our products is superb. Review collected by and hosted on G2.com.
Taking the time to set up the pages is the hardest part however, once it's done once, campaigns can be copied. So putting in the time and work in the beginning can help pay off. Review collected by and hosted on G2.com.
GiveCampus has been extremely beneficial for our institution in executing our giving days and campaigns. Their platform is easy to use and they provide a Partner Success team dedicated to assisting you along the way. Their staff is prompt, and professional, and helps to identify ways in which their platform can better suit your campus needs to be successful. Review collected by and hosted on G2.com.
The are still a growing company, but very receptive to feedback. They currently count any soft credit individuals as participation donors which is not an accurate representation of donor count on giving day which needs to be revisited. Review collected by and hosted on G2.com.
GiveCampus really listens to the needs/wants of their clients. As an early adopter of GiveCampus, I have seen the company's evolution to the superpower that it is now, but never has their commitment to listening to their partners waivered. They are still just as reponsive now as they were 8+ years ago. Review collected by and hosted on G2.com.
The main downside that I see to GiveCampus is the price as it is one of the more expensive options out there. I'm now at a smaller shop with a much smaller budget, so I struggle more with the cost, but as they say, you get what you pay for. GiveCampus is a no-brainer investment if your organization is able to fit it into your budget. Review collected by and hosted on G2.com.
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I love your customer support team! Using a new platform can be really stressful, especially when it involves your non-profit's online fundraising. Our first campaign started the week we implemented GiveCampus. I felt like I was asking a thousand questions, but your team handled all of them in a friendly and professional way without making me feel stupid for not figuring things out on my own. When I email a question to Support, I'll receive an answer within minutes. There is so much comfort in knowing that! Review collected by and hosted on G2.com.
The person who initially helped me get started with GiveCampus was disengaged. I was dreading the move to a new platform because of her, but I found out later that she was leaving the company. Rosa and the support team have more than eased any concerns I had in that area. Review collected by and hosted on G2.com.
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The platform is very easy to use and presents information in an easy to understand format. Their customer support is amazing and we have loved working with our rep to learn more about new products, help us figure out the best solution for our needs, and to review campagins. I love the number of features from giving forms, to campaigns, to texting, to events and that they are all tailored specifically for advancement needs. Give Campus' creative solutions have helped us streamline processes and produce better results. We use their products daily to help us meet our fundraising goals. Review collected by and hosted on G2.com.
Some features are still a little cluncky - such as not being able to update a donor email address/phone number in GC without having to do a new data upload file. Review collected by and hosted on G2.com.
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I inherited a contract with Givecampus and wasn't sure how to use the product and all the various functionalities. Our school's team went above and beyond to make sure we got up to speed and helped us customize a great giving day social campaign. The support has also helped us so much learn to use all the modules we have access to - thanks for being so responsive, GC team! Once you learn the system, it is easy to use. I"m on Givecampus everyday!~ Review collected by and hosted on G2.com.
It is definitely more expensive than using a Blackbaud form...and even more expensive than competitior, Boost. Review collected by and hosted on G2.com.