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1,346 Giftogram Reviews

4.8 out of 5
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1,346 Giftogram Reviews
4.8 out of 5
1,346 Giftogram Reviews
4.8 out of 5

Giftogram Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GiftogramQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kyra S.
KS
Youth Engagement Coordinator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

I love how simple and user-friendly Giftogram is! It’s super easy to navigate, and I really appreciate that recipients have so many gift options to choose from.

Their customer service is also amazing. They are so attentive and always quick to help find a solution. Overall, it’s a great platform, and I’d definitely recommend it! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Maybe there’s something I need to adjust on my end, but I don’t love that the recipient list for digital gift cards doesn’t auto-generate. I find myself clicking that tab often to check who I’ve sent gift cards to, but instead, I have to go through the orders tab, then order history, select the digital order, and then sift through those orders to find the recipient I’m looking for. It would be much more convenient if the recipient list populated automatically for quick access! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Kyra! Thank you so much for your thoughtful review! We're thrilled to hear that you find Giftogram easy to navigate and appreciate the variety of options available to recipients. It’s great to know that our customer service team was able to assist you promptly, and that you're enjoying the flexibility of sending digital gift cards. We always strive to make giving incentives as simple and hassle-free as possible, and your feedback reassures us that we’re on the right track. We do have a way to save recipients to your account, so please reach out if we can help with that!

AM
Accounting
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

Giftogram is easy to use, and a hit in the office! I love that they have so many e-card options to go along with what we need it for. Employees are happy with how many options are available and love that they are no longer getting physical gift cards that potentially get hacked. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I would like if we are able to see if the funds are used or able to get funds back if they are not used. Which makes it so we have another step to do on our side. For instance we need to reach out to each person as I send the giftogram to make sure they get the email and are able to use it. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi Alicia! Thank you for your wonderful review! We're so glad to hear that Giftogram has been a hit in your office. It's great that the variety of e-card options, the ability to preschedule emails, and the security benefits of digital gift cards have been such a hit with your team. We’re thrilled that it’s making the process easier and more personalized for everyone. Giftogram cards do function similarly to a traditional retailer gift card when it comes to redemption information. Thanks for choosing Giftogram to streamline your gifting experience!

SC
Hiring and Training Coordinator / Administration / HR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

Giftogram has been a fantastic solution for our gifting and rewards program. It streamlines the entire process, allowing us to easily schedule and organize gifts well in advance. Our staff loves the personalized touch – the e-gift card emails feature our logo and a custom design, making the experience feel special. The wide variety of gift options available has also made the switch to Giftogram incredibly worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

We've noticed there's no incentive for adding funds to our account. A perk program for reloading a certain amount would be a huge motivator for us to use this feature more. Currently, it seems more practical to just use a card for each transaction. If a rewards system for account top-ups were implemented, we would definitely utilize it. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi Sandra! Thank you so much for the thoughtful and detailed feedback! We’re thrilled to hear that Giftogram has been a game-changer for your gifting and rewards program, and that the ability to schedule and organize gifts in advance has made the process so much smoother. We’re also glad to know that the custom design options and the inclusion of your company logo have added a personal touch and helped build trust with your employees.

We appreciate your suggestion regarding a perk program for reloading accounts, and we’ll certainly pass that along to the team. Your feedback is invaluable, and we’re so happy to be a part of your streamlined, hassle-free rewards process!

Luisa M.
LM
People Operations Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

I love how easy and reliable Giftogram is! I use it to send gift cards for holidays, company-wide virtual events, employee rewards, and even as a thank-you for clients.

It takes the hassle out of gifting while still feeling personal since recipients get to choose where they want to redeem their gift. It’s always a hit, and I appreciate how seamless the process is from start to finish! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Honestly, I don’t have any big complaints! If I had to pick something, it would be that I’d love to see even more vendor options, but the current selection is already great and covers most preferences. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Luisa! Thank you for your amazing feedback! We’re so happy to hear that Giftogram has made gifting easy and seamless for all your needs, from holiday gifts to employee rewards and client appreciation. It’s great to know that the flexibility of letting recipients choose their preferred retailer has been such a hit and has helped save you time while ensuring everyone gets something they truly want. We truly appreciate your support and look forward to continuing to make gifting even more enjoyable and hassle-free!

Maddie R.
MR
Senior Graphic Designer &amp; Communications Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

Ability to send multiple gifts of different denominations at once.

Incredibly easy to set up with a csv list.

Options for different currency types.

Ability to upload a custom design for the gift card. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Missing the ability to see if a Giftogram has been redeemed.

Woud like more customization options for the look of the email that goes to the recipient. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Maddie! Thank you for the detailed feedback! We’re so glad to hear that Giftogram helped streamline your end-of-year holiday gifting, especially with the ability to upload CSV files and manage multiple currencies. It’s fantastic that you were able to save so much time and make the process more efficient. We’re also happy to know that the custom design feature was a great fit for your business and met your clients' expectations. We truly appreciate your support and are excited to continue making gifting easier for you!

Kiahree O.
KO
Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

I love the fact that I can save my staff list on the site and then quickly and efficiently add them in groups to select amounts for their rewards. I also love that variety that it offers our employees for choice. I love the reports page that quickly provides an invoice for our accounting deparment as well, make record keeping very easy and quick. Tons of designs and you can even upload images to make your own custom cards! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I have no complaints! It is an amazing tool for sending out rewards to your team! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Kiahree! Thank you so much for your thoughtful review! We’re so glad to hear that Giftogram has made managing rewards for your team more efficient and streamlined. The ability to save your recipients, easily group employees, and generate reports is something we’re really proud of, and it’s great to hear it’s making a positive impact for your accounting and record keeping. We’re also happy to know the variety of retailer options are hitting the mark for your team. Thanks again for sharing your experience—it means a lot!

Carlton W.
CW
Centralized Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

There are so many options for our staff to choose from when they recieve the reward. Even our staff that have challenges with technology have found ease with redeeming their giftogram. I also like being able to send a reward without having to physically obtain and giftcard and place it in the mail for the employee to recieve weeks later lessening the effectiveness of rewarding great performance and behavior. Being able to reward/thank and employee on the spot has been invaluable. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

The only negative feedback I have recieved from my staff regarding redemption of their giftogram is if they have recieved several, they are unable to combine the amounts to purchase one big giftcard. They instead must obtain a giftcard for an equal amount to each card/code they have recieved.

My personal feedback from the employer end is the wait time for a card to be delivered. I understand the reasoning, but if there was an immediate reward delivery option, that would be amazing. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Carlton! Thank you so much for your detailed feedback! We're excited to hear that Giftogram is making it easy for your staff to redeem rewards, even for those who aren’t as tech-savvy. We also appreciate your suggestions on recipients being able to combine Giftogram codes. We try to make the experience effortless and we don't require recipients to create an account, so codes do need to be redeemed individually- but certainly feedback I will provide to the team! Thanks for sharing your experience—it’s great to know Giftogram is helping save time and make rewarding employees more efficient for you!

Noura A.
NA
Exec. Assistant at Radiance Energy
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

user friendly website and fast customer service response (both very important to me which i thank you for making this experience smooth) Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

nothing! you guys are amazing the concept of you website is unique and i love that people can choose which card to add the money to instead of just sending them a specific gift card from a store that they might not like Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Noura! Thank you so much for the fantastic review! We’re thrilled to hear that our user-friendly website and fast customer service made your experience smooth and enjoyable. It’s also great to know that you appreciate the flexibility of letting recipients choose their preferred gift cards—that’s exactly what we strive for!

We’re so glad Giftogram has made your job easier after dealing with the challenges of other services. Your feedback means a lot to us, and we’re excited to continue supporting your future gift card needs.

LS
Executive Assistant / Office Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

Giftogram allows you to purchase several gifts at one time while personalizing each card as well. The website is simple to navigate so there are minimal issues when keeping track of purchases for any expense reports or marking off your holiday gift list each year.

I love that each recipient is able to choose what giftcard they'd like so that nothing goes to waste like other giftcards might. Giftogram is something you can send to someone once or twice a year and it not get old. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

When trying to ensure my recipients received and opened their cards, I was not able to confirm via website. This would be a helpful feature especially since you can't be sure if it went to their spam or regular mailbox. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Libby! Thank you for your thoughtful review! We're so glad to hear that Giftogram has made it easier for you to purchase and personalize multiple gifts at once. It’s great to know that the flexibility of allowing recipients to choose their own gift cards has been a hit as well!

Our process is similar to how retailers handle gift cards - Target for example. Just as Target wouldn't discuss redemption details with anyone other than the gift card holder, we follow the same approach for security and privacy reasons. We don't currently offer an "opened" status as email severs are not required to supply this information- and we want to keep reporting accurate. You do have the ability to resend gifts for 60 days- and of course we are here to help as well.

We love that we could save you some time during the busy holiday season - and we look forward to assisting in the future!

Markus W.
MW
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftogram?

Giftogram allows you to either use one of their designs or upload a custom graphic in the shape of a credit card. It couldn't be simpler. You then have the option of sending the recipient a digital or physical version. I only send digital versions - simpler and faster. The email message the recipient gets looks great. Very professional. The choice of stores or hard cash as a digital credit card is perfect. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

When you send digital cards, you have no way of checking if the recipient received/opened the email. I had a few clients whose cards landed in their spam folders. Not good. You can always check with them, but I'd rather have a way to confirm this on my account website. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Markus! Thank you so much for your thoughtful review! We're so glad to hear that you find Giftogram easy to use and effective for sending digital gift cards. We'd like to help and discuss those recipient emails that may have landed in spam, if you could please reach out to sales@giftogram.com. Thanks again for your support and for using Giftogram!