--- title: GCPay Reviews meta_title: 'GCPay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 419 reviews by the users' company size, role or industry to find out how GCPay works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 419 scale: '5' date_modified: '2026-07-17' parent_category: name: Construction Management url: https://www.g2.com/categories/construction-management --- # GCPay Reviews **Vendor:** GCPay **Category:** [Construction Accounting Software](https://www.g2.com/categories/construction-accounting-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 419 ## About GCPay GCPay, An Autodesk Company, is a cloud-based construction payment platform built specifically for general contractors. Teams use it to simplify how they manage payments and compliance with subcontractors. It automates pay apps, lien waivers, and compliance document collection in one place, with direct ERP integrations that cut down on manual work and back-and-forth. Customers use GCPay to reduce payment risk, speed up approvals, and get subcontractors paid faster—saving time for accounting and project teams while improving subcontractor relationships. ## GCPay Pros & Cons **What users like:** - Users praise GCPay for its **exceptional customer support** , noting prompt responses and effective issue resolution. (23 reviews) - Users find GCPay to be **extremely user-friendly** , making invoicing and vendor management seamless and efficient. (21 reviews) - Users value the **easy tracking of change orders** and clear visibility into project statuses with GCPay. (9 reviews) - Users appreciate the **seamless integrations** of GCPay with accounting systems, streamlining compliance and payment processes effectively. (8 reviews) - Users praise GCPay for its **quick and knowledgeable customer service** , enhancing the overall approval process efficiency. (7 reviews) - Navigation Ease (7 reviews) - Easy Access (6 reviews) - Process Streamlining (6 reviews) - Submittal Management (6 reviews) - Users value the **automation features** of GCPay, enhancing efficiency and simplifying subcontractor payment management. (5 reviews) **What users dislike:** - Users often face **billing issues** with GCPay, including extra fees and challenges in tracking job expenses and reports. (3 reviews) - Users find it frustrating that **file management is inefficient** , complicating access to important documents and contractor coordination. (3 reviews) - Users find the **learning curve for adding job permissions** to be unnecessarily complicated and unclear. (2 reviews) - Users express a need for improved **reporting capabilities** , highlighting limitations in generating custom reports and inquiries. (2 reviews) - Users express frustration with **navigation issues** in GCPay, complicating the review process and hindering efficiency. (2 reviews) - Permission Management (2 reviews) - Users experience **slow performance** with GCPay, affecting efficiency during busy periods and large file uploads. (2 reviews) - Bug Issues (1 reviews) - Users find the **notification settings confusing** initially, impacting their overall experience with GCPay. (1 reviews) - Cumbersome Processes (1 reviews) ## GCPay Reviews ### 1. Seamless Billing with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ramelisse E. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** I appreciate how quick GCPay is and how easy it is to find everything. I like that I can upload documents that the contractor needs by job, which makes the process smooth. The initial setup of GCPay was extremely easy. **What do you dislike about GCPay?** Maybe just the UI of it. **What problems is GCPay solving and how is that benefiting you?** GCPay speeds up billing and makes everything easy to find. I can upload documents by job for the contractor, making the process smooth. **Official Response from GCPay Team:** > Ramelisse, thank you for the feedback! We are glad GCPay has been quick to navigate, easy to set up, and that uploading documents by job has kept everything organized and smooth. We appreciate the honest note on the UI. Modernizing the interface is something our product team is actively focused on and feedback like yours helps guide those improvements. Thank you for being a GCPay user and for sharing your experience! ### 2. User-Friendly Solution for Construction Submittals **Rating:** 4.0/5.0 stars **Reviewed by:** Maria A. | Loan Processor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** I like that GCPay is very user-friendly and offers great service. The process of uploading submittals and pay apps is easier. Once the invite is received, it's very easy to use, which makes things smoother for our construction projects. **What do you dislike about GCPay?** Does not apply **What problems is GCPay solving and how is that benefiting you?** I use GCPay for submittals and accounting, keeping everything in one place without email compromises. It's user-friendly, with easy processes for uploading submittals and pay apps. **Official Response from GCPay Team:** > Maria, thank you for the kind words! We are glad GCPay has made uploading submittals and pay apps easier and that getting started after receiving an invite was seamless. Keeping everything in one secure place is exactly what we set out to deliver. Thank you for being a GCPay user and for taking the time to share your experience! ### 3. Quick Invoice Submission and Easy Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Kailee R. | ACCOUNTING MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** I LIKE THE QUICK INVOICE SUBMISSION AND EASY PAYMENT **What do you dislike about GCPay?** I DON' REALLY SEE ANY DOWNSIDES USING THE PROGRAM **What problems is GCPay solving and how is that benefiting you?** GC PAY HELPS ME SOLVE QUICK BILLING AND STREAMLINE PAYMENT **Official Response from GCPay Team:** > Kailee, thank you for sharing this. It’s great to hear that invoice submission is quick and payments feel easy to manage. That kind of speed and simplicity can really make a difference when you’re trying to keep billing cycles moving. It’s also good to hear you’re not running into any downsides and that the platform is helping streamline both billing and payments. Appreciate you taking the time to share your experience. ### 4. Assistant Project Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Renzo C. | Concrete Construction Special Inspector, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about GCPay?** It is user friendly and support is always responsive via email. **What do you dislike about GCPay?** The look and format of the website is outdated. **What problems is GCPay solving and how is that benefiting you?** GC Pay helps out company process pay applications. **Official Response from GCPay Team:** > Renzo, thank you for the feedback! We are glad GCPay has been easy to use and that our support team has been consistently responsive via email. We will pass along the kind words! We hear you on the visual design. Modernizing the look and feel of the platform is something our product team is actively working on, and feedback like yours helps us prioritize those updates. Thank you for being a GCPay user and for sharing your experience! ### 5. All General Contractors should switch to GC Pay **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** Easy to use. It is good to see all contract information in one place shared by the general contractor and the subcontractor **What do you dislike about GCPay?** I do not like that the subcontractor is unable to bill for extra work performed when the general contractor is dragging their feet to issue a change order **What problems is GCPay solving and how is that benefiting you?** I no longer have to email multiple pages of a billing invoice and lien waiver **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that GCPay is easy to use and that having all contract information in one place is helping improve visibility between general contractors and subcontractors. That shared access can really help keep everyone aligned. On the change order timing, that’s a very real challenge. Billing for extra work is often tied to an approved change order from the contractor, which can create delays if that process takes time. It’s helpful feedback and highlights where timing and communication can impact billing flexibility. Glad to hear GCPay is helping eliminate the need to send multiple documents back and forth and making the billing process more streamlined overall. ### 6. Easy Contract Tracking with Smooth Accounting Software Uploads! **Rating:** 4.5/5.0 stars **Reviewed by:** Anita L. | Senior Project Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** Easily tracks contract progress and can upload to my accounting software **What do you dislike about GCPay?** Having to train new vendors on how to use it **What problems is GCPay solving and how is that benefiting you?** The manual labour of tracking progress draws myself **Official Response from GCPay Team:** > Anita, thank you for the feedback! We are glad GCPay has taken the manual work out of tracking progress draws and integrates smoothly with your accounting software. We understand that onboarding new vendors can take extra time. Our support team at support@gcpay.com and learning library on our website are great resources to help get new vendors up to speed quickly. Thank you for being a GCPay user and for sharing your experience! ### 7. Clear, Easy-to-Navigate Job Listings **Rating:** 4.0/5.0 stars **Reviewed by:** Billing D. | Bookeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** It has a very clear format easy to find jobs **What do you dislike about GCPay?** Have to go to homepage everytime instead of goin back **What problems is GCPay solving and how is that benefiting you?** Customer and GC both see clear payapps **Official Response from GCPay Team:** > Billing, thank you for the feedback! We are glad the clear format and easy job navigation have been a positive part of your experience. Your note about having to return to the homepage instead of going back is a helpful navigation observation we will pass along to our product team. Thank you for being a GCPay user and for sharing your experience! ### 8. CGpay Makes Monthly Billing Easy and Keeps Jobs Organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** Helps keep track of jobs when billing every month. **What do you dislike about GCPay?** I have not found something yet that I dislike about CGpay. **What problems is GCPay solving and how is that benefiting you?** It helps solving all my problems **Official Response from GCPay Team:** > Jacob, thank you for the kind words! We are glad GCPay has made keeping track of jobs and monthly billing so much easier. Thank you for being a GCPay user and for taking the time to share your experience! ### 9. Makes Paying Subcontractors Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** Minimal steps to get a subcontractor paid. **What do you dislike about GCPay?** Lots of steps to link this to an ERP software **What problems is GCPay solving and how is that benefiting you?** GC pay is helping us better track subcontractor payments **Official Response from GCPay Team:** > Ryan, thank you for the feedback! We are glad GCPay has simplified the subcontractor payment process and made tracking payments more manageable. We hear you on the ERP integration setup steps. We are always working to make that process smoother, and our support team at support@gcpay.com is happy to walk you through it and help reduce any friction. Thank you for being a GCPay user and for sharing your experience! ### 10. User-Friendly and Fast Pay Apps in Under a Minute **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** It’s very user-friendly, with simple steps and all the documents I need. I can complete pay apps in under a minute, whereas other platforms take much more time. **What do you dislike about GCPay?** The task lists don’t purge properly. Some items get handled offline, but they still remain on the task list for months. **What problems is GCPay solving and how is that benefiting you?** I only recently noticed that I can view open jobs instead of all jobs. **Official Response from GCPay Team:** > Thank you for the great feedback! Completing pay apps in under a minute compared to other platforms is exactly the kind of efficiency we aim to deliver. Your note about completed offline tasks remaining on the task list is a helpful observation. Please reach out to support@gcpay.com so our team can look into how those items can be cleared and ensure your task list stays accurate. Thank you for being a GCPay user and for sharing your experience! ### 11. Dashboard Makes Approvals Fast and Clear **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** Dashboard is definitely the most helpful. Takes me directly to what needs to be approved and clearly outlines what it is. **What do you dislike about GCPay?** Integration. But I think those permissions vary by company so I dont think its a GC Pay Issue as much as it is intercompany permissions issue. **What problems is GCPay solving and how is that benefiting you?** Getting billing information collected on time from my subs so I can bill the customer confidently and quickly. **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear the dashboard is helping you quickly see what needs approval and making it clear what each item is. That kind of direct visibility really helps speed up decision making and keeps billing moving forward without delays. On the integration feedback, that’s a thoughtful distinction. Permissions and access can vary by company setup, so you’re right that it’s often tied to internal configuration rather than the platform itself. Still, it’s helpful feedback when it comes to making the experience feel more seamless across organizations. Glad to hear GCPay is helping you collect billing information from subs on time so you can bill customers confidently and efficiently. ### 12. User-Friendly Platform That Centralizes All Our Billings **Rating:** 4.0/5.0 stars **Reviewed by:** Keli L. | Project Logistics Manager, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about GCPay?** I love that GCPay keeps all of our billings in one place and is very user friendly. The Customer Support chat function is great and they are always quick to respond. **What do you dislike about GCPay?** I dislike that not every contractor uses GCPay to keep billings, waivers, and compliance documents all in one place. **What problems is GCPay solving and how is that benefiting you?** GCPay solves the issue of having billings and waivers emailed and potentially getting lost in the shuffle. It's great that all parties can see an audit trail and get notifications when items are due. **Official Response from GCPay Team:** > Thank you Keli for the thoughtful review! We’re glad to hear GCPay has helped centralize your billings and eliminate the risk of documents getting lost in email. It’s great to know the audit trail and automated notifications are making things easier for everyone involved. We’re also happy our Support team has been quick and helpful when you need them. And we hear you, we’d love for every contractor to use GCPay too! Thanks again for sharing your experience and for being part of the GCPay community. ### 13. Extremely Fast Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about GCPay?** They have a great customer support to help out whenever I am having any issues with something. **What do you dislike about GCPay?** No downsides as the users interface is really easy to use and understand! **What problems is GCPay solving and how is that benefiting you?** GC Pay is helping our team keep track of our billings to the owner, as well as what our subcontractors want to bill. Having this information in the same place makes it very convenient. **Official Response from GCPay Team:** > Thank you for the kind words! We’re so glad to hear that GCPay is making it easier to manage billing on both the owner and subcontractor side, and that our support team has had your back when you need help. It’s great to know the interface has been easy to navigate, too. We appreciate you being part of the GCPay community! ### 14. Trades Can Create Their Own SOV—A Big Plus **Rating:** 4.5/5.0 stars **Reviewed by:** Ola O. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** The fact that trades can create there SOV **What do you dislike about GCPay?** The fact that there is always Stat Dec requirement for payment **What problems is GCPay solving and how is that benefiting you?** Seamless invoice payment **Official Response from GCPay Team:** > Ola, thank you for sharing this. It’s great to hear that allowing trades to create their own Schedule of Values is making the process easier. That kind of flexibility can really help streamline setup and reduce back-and-forth during billing. On the statutory declaration requirement, that’s helpful feedback. Those requirements are typically driven by contractor or compliance rules tied to payment processing, but I understand how having them consistently required can feel like an extra step depending on the workflow. Glad to hear GCPay is helping make invoice payments more seamless overall. ### 15. GCPay Makes Submitting G702 & G703s Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about GCPay?** The ease and convenience of submitting G702 & G703s. **What do you dislike about GCPay?** There is actually nothing that I don't like about GCPay everything is convenient and easy to use. **What problems is GCPay solving and how is that benefiting you?** The current problems that GCPay is solving it the ease of submitting pay applications to the General Contractors. The reminders or notifications to submit the waivers is simple and easy to get submitted. **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that submitting G702 and G703 pay applications feels easy and convenient. Those forms can be time-consuming when handled manually, so having a smoother submission process really helps streamline monthly billing. It’s also good to hear you haven’t run into any issues and that the overall experience has been straightforward and easy to use. Glad to hear GCPay is making pay application submission and waiver tracking simpler for your team. ### 16. Sr Subconcractor Payables **Rating:** 5.0/5.0 stars **Reviewed by:** Lanay B. | Sr. Subcontractor Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about GCPay?** Updates to required affidavit's in our state. GCPay has always provided great customer service. **What do you dislike about GCPay?** I have not had the chance to look into the retention in GCPay and in vista working out a few issues. **What problems is GCPay solving and how is that benefiting you?** They were able to give us a field for the subs to enter their own invoice number and always provide great customer service. **Official Response from GCPay Team:** > Lanay, thanks for the kind review! We're glad to hear GCPay is easy to use for both you and your subs—and that our support team has been helpful along the way. We appreciate your feedback on retainage and Vista integration, and we’ll be sure to share this with our team. Thanks for choosing GCPay! ### 17. Everything in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** I like that it aggregates everything into one place. **What do you dislike about GCPay?** I dislike some of the customization in how the data is displayed. I would like to create my own templates for how the data is displayed. **What problems is GCPay solving and how is that benefiting you?** It is solving the issue of having everything in a spreadsheet, and it benefits me by taking out the human factor and errors associated. **Official Response from GCPay Team:** > Thank you for the feedback! We are glad GCPay has replaced the spreadsheet chaos and reduced human error by bringing everything into one centralized place. Your suggestion about custom display templates is a great one. More flexibility in how data is presented would be a valuable addition, and we will make sure this reaches our product team. Thank you for being a GCPay user and for sharing your experience! ### 18. User-Friendly Yet Needs Improved Project Retrieval **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** I find GCPay user-friendly and easy to navigate, which makes the interface a lot easier to use. We've been loyal GCPay customers for years, rating our likelihood of recommending it to someone else as a 10 out of 10. **What do you dislike about GCPay?** Sometimes it's hard to find past projects **What problems is GCPay solving and how is that benefiting you?** GCPay makes the interface easy to use and is very user-friendly. **Official Response from GCPay Team:** > Tyler, thank you for the 10 out of 10 and for years of loyalty! We are so glad GCPay has been a reliable and easy to navigate platform for your team. Your note about locating past projects being difficult is helpful feedback. We will pass this along to our product team and encourage you to reach out to support@gcpay.com where our team can share the quickest ways to search and retrieve past projects. Thank you for being such a dedicated GCPay advocate! ### 19. Easy to Use, with Helpful Email Approval Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** I feel the system is fairly easy to use & figure out. I especially like that I receive email updates on status of approval & if rejected there is an explanation. **What do you dislike about GCPay?** So far I have not encountered any dislike. **What problems is GCPay solving and how is that benefiting you?** This is not really relevant. I am required to use this system per the GC for my project. **Official Response from GCPay Team:** > Thank you for the feedback! We are glad GCPay has been easy to figure out and that the approval status emails and rejection explanations have been helpful in keeping you informed. Thank you for sharing your experience. We hope it continues to be a smooth process for you! ### 20. Streamlines documentation and communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** I like that the software covers a lot of required communication needs for various tasks, like waivers and pay apps. **What do you dislike about GCPay?** Exporting documents that contain multiple file types is difficult. Example: when exporting pay apps and excels. **What problems is GCPay solving and how is that benefiting you?** Communication with our subcontractors, and logging those communications. It makes it easy to call someone out that we did send the info. **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that GCPay is helping streamline communication around waivers and pay applications. Having those pieces handled in one system really does make it easier to stay aligned with subcontractors and keep everything documented in one place. On your feedback about exporting documents, that’s helpful. When pay apps include multiple file types like PDFs and Excel sheets, it can definitely make exports feel less seamless, especially if you’re trying to share or archive everything together. That’s useful input for improving how bundled documents are handled. Glad to hear the platform is also helping you track communications and maintain clear records. Having that audit trail can really help when you need to confirm what was sent and when. ### 21. Rapid Support and Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Kama R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about GCPay?** I like how quickly GCPay responds to any issues. Their responsiveness is impressive, and they answer my questions efficiently. Setting up GCPay was also very easy. **What do you dislike about GCPay?** I don't have any recommendations. **What problems is GCPay solving and how is that benefiting you?** I use GCPay for billing and compliance in commercial construction. If there's an error, I can reach out to them and they respond quickly and efficiently, always able to help solve my issues. **Official Response from GCPay Team:** > Kama, thanks for the great feedback! We’re glad to hear setup was easy and that our team has been quick and helpful whenever you’ve needed support. That kind of responsiveness really matters. It’s also great to know GCPay is helping you manage billing and compliance smoothly, and that you’re able to get issues resolved quickly when they come up. We really appreciate you taking the time to share your experience! ### 22. User-Friendly, Yet Needs Better Contractor Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Brandan T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** I find GCPay very user-friendly, which makes the billing process easier. I also appreciate the documentation they provide, which helps in understanding and utilizing the platform effectively. The initial setup was very easy, which was a big plus for me. **What do you dislike about GCPay?** Communication with the General Contractors **What problems is GCPay solving and how is that benefiting you?** GCPay solves retention issues in AIA billing for construction projects. **Official Response from GCPay Team:** > Brandan, thank you for the feedback! We are glad GCPay has been easy to set up and navigate, and that the documentation has been a helpful resource for getting the most out of the platform. We appreciate you flagging the communication with General Contractors as an area for improvement. If there are specific gaps in how GCPay facilitates that communication, please reach out to support@gcpay.com and our team would be happy to help explore what options are available. Thank you for being a GCPay user and for sharing your experience! ### 23. Efficient But Needs Refinement **Rating:** 3.5/5.0 stars **Reviewed by:** Nick D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** I like that GCPay seems easy enough to navigate. I appreciate the invoices package that I download each month. **What do you dislike about GCPay?** Sometimes lien waivers don't always show up and I need to look in certain spots for them. **What problems is GCPay solving and how is that benefiting you?** I use GCPay for pulling invoices and lien waivers, which I find easy enough to navigate. **Official Response from GCPay Team:** > Nick, thank you for the feedback! We are glad navigating GCPay and downloading your monthly invoice package have been easy and consistent experiences. We hear you on lien waivers not always being easy to locate. Please reach out to support@gcpay.com and our team can help identify where they are showing up and make sure they are easier to find going forward. Thank you for being a GCPay user and for sharing your experience! ### 24. I love using this platform to manage all of my projects. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** Ease of navigation. Workflow is easier to manage with multiple projects. **What do you dislike about GCPay?** Sometimes new vendors have issues that I cant help with. **What problems is GCPay solving and how is that benefiting you?** Keeping track of bills and allows the vendor to be responsible for getting their items submitted. The ability to see dates and times of communication is key to keeping all accountable **Official Response from GCPay Team:** > Thank you for the great feedback! We are glad GCPay has made managing multiple projects easier and that the date and time stamped communication trail keeps everyone accountable. For new vendor issues you are not able to assist with directly, our support team at support@gcpay.com is always available to help get them sorted quickly. Thank you for being a GCPay user and for sharing your experience! ### 25. Exceptionally User-Friendly and Easy to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about GCPay?** It is very user friendly. and much easier to navigate than many of the other 3rd party portals. I love the summary at the bottom when entering an invoice. It's just super easy to use especially once you have a couple of jobs. I use the portal at least two to three times per week and prefer it over all the others. I've also been very impressed with their Customer Support, very helpful and knowledgeable and always follow through. **What do you dislike about GCPay?** If I had to list one thing that I wasn't fond of it would have to be adding users to jobs. It seems a little more complicated than necessary. The options when giving users job permissions should be clearer. **What problems is GCPay solving and how is that benefiting you?** Its great to be able to go to one place to see all of your invoices, It makes AIA billing much easier. **Official Response from GCPay Team:** > Thank you for your review! We’re glad to hear you find GCPay easy to use and more intuitive than other portals, and that our Customer Support team has been helpful along the way. We appreciate your feedback about adding users and permissions and will share that with our product team for future improvements. ### 26. Great Document Organization and Template Control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** GCPay seems good at organizing documents and not allowing subcontractors to submit using the incorrect forms/templates/documents. **What do you dislike about GCPay?** Navigating GCPay feels somewhat cluttered and the appearance is out dated. **What problems is GCPay solving and how is that benefiting you?** One stop shop for all instructions that subcontractors need to submit their monthly payment applications and an easy GC review process. **Official Response from GCPay Team:** > Thank you for the feedback! We are glad GCPay has served as a reliable one-stop shop for subcontractor submissions and that the template controls have kept everything accurate and consistent. We hear you on the navigation and visual design. Modernizing the interface and reducing clutter is something our product team is actively focused on, and feedback like yours helps guide those updates. Thank you for being a GCPay user and for sharing your experience! ### 27. Project Accountant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about GCPay?** Ease of use in navigating the portal. Exemplary response time from support with solid fixes. **What do you dislike about GCPay?** The option for more customizable reports **What problems is GCPay solving and how is that benefiting you?** Waiver tracking Sub progress billing Compliance tracking Sub payment processing/tracking **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that GCPay is easy to navigate and that the Support team has been responsive with timely, effective solutions. We know how important it is to get answers quickly, and we're glad that experience has stood out. We also appreciate the feedback on report customization. Insights like this help us continue enhancing the platform to better meet the needs of project and accounting teams. It's especially rewarding to hear that GCPay is helping streamline waiver tracking, subcontractor progress billing, compliance management, and payment processing. Bringing those critical workflows together in one place helps teams stay organized, improve visibility, and save valuable time throughout the payment process. Thank you for being part of the GCPay community. ### 28. Excellent Job Organization with a Clear, Step-by-Step Process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** Excellent organization of job. Good step by step system for completing reqs correctly first time. **What do you dislike about GCPay?** Inflexible when waiting for updates and approvals on the general contractor side. **What problems is GCPay solving and how is that benefiting you?** Clearly tells us if a req and/or job is approved or not, allowing us to forecast receipt of payments better. **Official Response from GCPay Team:** > Thank you for the feedback! We are glad the step-by-step process and clear approval status have made job organization and payment forecasting so much easier. We understand the frustration of waiting on GC updates and approvals. While those timelines are largely controlled on the GC side, our support team at support@gcpay.com is always happy to help if delays become a recurring issue. Thank you for being a GCPay user and for sharing your experience! ### 29. GC Pay Makes Billing & Waiver Uploads Fast and Effortless. **Rating:** 5.0/5.0 stars **Reviewed by:** Angie B. | A/R / Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** The ease of use and simpleness. It takes about a minute to do a billing. **What do you dislike about GCPay?** There is nothing I dislike about GC Pay. To do a billing and upload a waiver is very easy to do. **What problems is GCPay solving and how is that benefiting you?** We have no current issues that GC Pay is solving. **Official Response from GCPay Team:** > Angie, thank you for the kind words! Completing a billing and uploading a waiver in about a minute is exactly the kind of efficiency we aim to deliver. Thank you for being a GCPay user and for taking the time to share your experience! ### 30. Hope this helps **Rating:** 0.0/5.0 stars **Reviewed by:** Amanda P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** easier to navgavite than most of the other programs there are **What do you dislike about GCPay?** Nothing other than there are already too many platforms like this already **What problems is GCPay solving and how is that benefiting you?** None. All these platforms actually cause me to double my work. I have to do everything in my software and again in GCPay. **Official Response from GCPay Team:** > Amanda, Thank you for sharing this. It’s great to hear that GCPay feels easier to navigate than other platforms. When you’re juggling multiple systems, having one that’s straightforward does make a difference. On your feedback, that’s completely fair. Having to enter the same information in more than one system can feel like duplicate work, especially if your primary accounting or project software is already handling part of the process. In many cases, integrations can help reduce that double entry, but it often depends on how each contractor has things set up on their end. Appreciate you calling this out. It’s helpful insight into where the process can feel heavier than it should. ### 31. Helpful, Easy-to-Read Dashboard—But Step Ownership Can Be Unclear **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** The dashboard is helpful. Easy to read interface **What do you dislike about GCPay?** Sometimes I don't know who's step it is and if it's the Sub's step, how do I describe to them what they need to do. **What problems is GCPay solving and how is that benefiting you?** Keeping track of subcontractor invoices coming in so it's not getting missed. **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear the dashboard is easy to read and helping you stay on top of subcontractor invoices. That visibility really helps make sure nothing slips through the cracks. On the step ownership piece, that’s helpful feedback. Knowing exactly whose turn it is and being able to clearly guide subcontractors on next steps is important, especially when things are moving quickly. If you ever need help walking through a specific scenario or explaining a step, Support can help provide guidance so everyone stays aligned. Glad to hear GCPay is helping you keep better track of incoming invoices and stay organized. ### 32. Reliable and Efficient, with Room to Improve Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Sabrina O. | Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about GCPay?** I’d give GCPay a solid 9 out of 10. It really makes the pay application process smoother and more organized. I like how easy it is to track compliance documents, lien waivers, and approvals all in one place. The interface is pretty intuitive once you get the hang of it, though onboarding took a little time. Overall, it’s a huge time-saver and definitely helps keep everything on track during the billing cycle. **What do you dislike about GCPay?** If I had to point out one improvement, it would be the onboarding process — it could be a bit more intuitive for new users. Also, I’ve noticed some slowdowns during busy periods, so performance could be a little more consistent. **What problems is GCPay solving and how is that benefiting you?** GCPay has been a great tool for managing the billing process across my projects. It keeps everything organized, from submitting pay apps to tracking lien waivers and compliance. The platform reduces manual work and helps me stay on top of deadlines more easily. **Official Response from GCPay Team:** > Sabrina, thanks so much for the thoughtful review! We're glad to hear that GCPay has made a positive impact on your billing process, especially when it comes to saving time and staying organized. It’s great to know the platform is helping streamline compliance and approval tracking across your projects. We also appreciate your honest feedback about onboarding and performance. We're always working to improve the user experience, especially for new users, so your input is incredibly helpful. We’ll pass this along to our product and support teams to explore how we can make getting started even smoother and ensure consistent performance, even during high-traffic periods. Thanks again for being part of the GCPay community! ### 33. Easy Pay App Submissions, Solid Documentation Tracking, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** The ease of submitting pay applications and documentation tracking. Job integrations. Customer support is responsive and provide detail support. **What do you dislike about GCPay?** Can not easily edit sub-tier billing informationand to many sub-pages to click through to upload or provide more information and/or documentation. **What problems is GCPay solving and how is that benefiting you?** Streamlining job AIA invoicing. **Official Response from GCPay Team:** > Thank you for the feedback! We are glad pay application submissions, documentation tracking, and job integrations have been working well, and we will pass along your kind words to our support team. Your points about sub-tier billing editing and the number of clicks to upload documentation are helpful observations. We will make sure both reach our product team. In the meantime, reach out to support@gcpay.com as our team may be able to help streamline some of those steps. Thank you for being a GCPay user and for sharing your experience! ### 34. GCPay Makes My Life So Much Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Keli L. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about GCPay?** GCPay is great for pay app submission and compliance and lien waiver tracking. Everything is stored in one easy-to-use platform and with project specific requirements, you're guaranteed to get all the documentation you need from subs. The customer service team is amazing! They are so nice and quick to help with any questions. **What do you dislike about GCPay?** There aren't always the viewing/sorting capabilities that I'd prefer, but it's a minor issue. **What problems is GCPay solving and how is that benefiting you?** We used to have to process all pay application by hand. Ensuring every line item was scheduled for the correct amount, there was no overbilling, every sub was compliant for project requirements, etc. Now, GCPay does that for us! The set SOVs are great for pay app submission because they can't change once approved and there's no chance for overbilling. It's also great to know that a subcontractor can't even submit a pay app until all compliance and document requirements have been met. **Official Response from GCPay Team:** > Keli, thank you for sharing such a thoughtful review! We’re so glad to hear that GCPay is making a real difference in your workflow, especially by helping enforce compliance and reducing the risk of overbilling. That’s exactly what we’re here for. And we love hearing that our customer service team has been a helpful partner along the way! We also appreciate your note on viewing and sorting preferences. Feedback like yours helps guide future improvements, so thank you again for taking the time to share! ### 35. Helpful Project Dashboard and Easy Payment Applications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** I like when logging in that I see the projects dashboard. I appreciate the ease of creating an application for payment. **What do you dislike about GCPay?** I have not been in billing very long, so I am still learning GCPay **What problems is GCPay solving and how is that benefiting you?** Makes the billing process easier. **Official Response from GCPay Team:** > Thank you for the feedback! We are glad the project dashboard and payment application process have been easy to work with right from the start. Being new to billing and a new platform at the same time is a lot to take on, and we are here to help every step of the way. Our support team at support@gcpay.com and learning library on our website are great resources as you continue to learn. Welcome to GCPay and thank you for sharing your early experience! ### 36. GC Pay Is User-Friendly and Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** GC Pay is user friendly and easy to navigate **What do you dislike about GCPay?** I have noticed that forms I have uploaded prior are being requested again **What problems is GCPay solving and how is that benefiting you?** Occasional slow performance during peak times. This will allow to help move the project along at all times **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that GCPay is user friendly and easy to navigate. That kind of simplicity really helps keep day to day billing tasks moving without friction. On the feedback you shared, that’s helpful. Seeing previously uploaded forms requested again can create duplicate work, especially if they were already submitted and stored in the system. That’s something worth flagging for review to better streamline document tracking and reuse. You also mentioned occasional slower performance during peak times. That’s important input as well, since consistent speed plays a big role in keeping projects moving smoothly. Appreciate you taking the time to share your experience. ### 37. Efficient Progress Billing with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about GCPay?** I like that GCPay has fast and friendly customer service. They were specifically helpful in resolving a login issue for me. I also found that the initial setup of GCPay was very easy. **What do you dislike about GCPay?** Nothing yet! **What problems is GCPay solving and how is that benefiting you?** I use GCPay for progress billing and it solves communication issues with contractors. **Official Response from GCPay Team:** > Amanda, thanks for sharing your experience! We’re glad to hear GCPay has been easy to set up and that our Support team was able to quickly help you get past the login issue. Fast, friendly help really does make a difference. It’s also great to know the platform is helping streamline progress billing and improve communication with contractors. That’s exactly the kind of impact we aim for. Appreciate you taking the time to leave this feedback! ### 38. Easy Online Applications and Waiver Signing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about GCPay?** Being able to complete applications on line and sign waivers. **What do you dislike about GCPay?** Having to be on top of waivers otherwise can't progress to next billing. **What problems is GCPay solving and how is that benefiting you?** Helpful with time, being able to bill online is a time saver. **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that being able to complete applications online and sign waivers is making the process easier. That shift to digital really does save time compared to handling everything manually. On your feedback about needing to stay on top of waivers before moving to the next billing step, that’s helpful. Those requirements are typically tied to compliance rules within the billing workflow, but it’s understandable how it can feel like an extra checkpoint during busy cycles. Glad to hear overall that billing online is saving you time and making the process more efficient. ### 39. Easy Pay Apps, Compliance Docs, and Fast Supplier Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** Ease of receiving pay applications, compliance documents, and paying suppliers and subcontractors. **What do you dislike about GCPay?** Not being able to make corrections on our end but having to include support. **What problems is GCPay solving and how is that benefiting you?** Receiving pay applications, waivers, required compliance documents and paying suppliers/subcontractors. **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that GCPay is making it easier to receive pay applications, manage compliance documents, and handle payments to suppliers and subcontractors. Having those pieces centralized really helps keep the process moving smoothly. On your feedback, that’s helpful to hear. Needing Support involvement for certain corrections can add an extra step, especially when quick adjustments are needed during billing cycles. It’s useful insight for where more flexibility in the workflow could improve efficiency. Appreciate you taking the time to share your experience. ### 40. Easy to Use and Interactive with GC Approvers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** Easy to use, interactive with GC approvers **What do you dislike about GCPay?** There are no issues that I currently have with GCPay **What problems is GCPay solving and how is that benefiting you?** Easy to use and we see the progress updates on our monthly pay apps **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that GCPay is easy to use and helps create a more interactive experience with GC approvers. That kind of visibility and communication can really help keep things moving smoothly. It’s also encouraging to hear you’re not running into any issues. Seeing real-time progress updates on monthly pay apps is a big advantage and helps everyone stay aligned throughout the process. Appreciate you taking the time to share your experience. ### 41. Everything in One Place—Simple and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** everything is kept in one place. The auto sign **What do you dislike about GCPay?** nothing. I like how simple it is to use. **What problems is GCPay solving and how is that benefiting you?** it calculates the total and tracks all changes to contracts **Official Response from GCPay Team:** > Thank you for the kind words! We are glad everything being in one place, the auto sign feature, and automatic calculations have made tracking contracts so simple and straightforward. Thank you for being a GCPay user and for taking the time to share your experience! ### 42. Excels with lien waivers, requires front end work for signatures and submissions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about GCPay?** Lien Waivers requested directly to vendors **What do you dislike about GCPay?** I have to sign outside of the system and upload back to GC Pay **What problems is GCPay solving and how is that benefiting you?** The lien waiver feature saves me time **Official Response from GCPay Team:** > Thank you for the feedback! We are glad the direct lien waiver requests to vendors have been a time-saver. Great news on the signing process! GCPay does offer digital signature and Remote Online Notarization options directly within the platform, which would eliminate the need to sign outside the system and re-upload. Reach out to support@gcpay.com and our team can help get that set up for you. Thank you for being a GCPay user and for sharing your experience! ### 43. GCPay Makes Payments Easy and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** GCPay is easy to use and keeps everything organized **What do you dislike about GCPay?** I have not found anything that I don't like **What problems is GCPay solving and how is that benefiting you?** It keeps my jobs organized and all in one place. **Official Response from GCPay Team:** > Thank you for the kind words! We are glad GCPay has been easy to use and keeps all your jobs organized in one place. Simple and effective is exactly what we aim for. Thank you for being a GCPay user and for taking the time to share your experience! ### 44. Great Product, Will continue to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** easy to use and approve. easy to review pay apps. easy to get support **What do you dislike about GCPay?** integration with other apps. analytics could be better. **What problems is GCPay solving and how is that benefiting you?** payment from subcontractirs **Official Response from GCPay Team:** > Thank you for the great review and for continuing to use GCPay! We are glad that reviewing pay apps, approvals, and getting support have all been easy experiences. Your feedback on app integrations and analytics is well noted and something we will pass along to our product team as we continue to grow the platform. Thank you for being a GCPay user and for sharing your experience! ### 45. GCPay - Outstanding Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about GCPay?** The updated "or" logic on approvals give us the flexibility we need with approvals moving forward! **What do you dislike about GCPay?** Lien Waivers work differently in GCPay then how we would like them to and we are unable to utilize electronic signatures. **What problems is GCPay solving and how is that benefiting you?** Integration with our ERP and paying our subcontractors. **Official Response from GCPay Team:** > Thank you for the thoughtful review! We’re so glad our live support has been a reliable resource for you, and that GCPay is helping simplify compliance and billing by placing responsibility where it belongs, with the subs. We appreciate your feedback on contract mapping and billing challenges, insights like this help us continue to improve. Thanks for trusting GCPay to support your team! ### 46. Easy to Use with Convenient PDF Downloads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** Easy of Use and downloadable documents in pdf format **What do you dislike about GCPay?** I have not experienced any major downsides **What problems is GCPay solving and how is that benefiting you?** Our systems do not track contract values and change orders **Official Response from GCPay Team:** > Thank you for the feedback! We are glad GCPay has been easy to use and that having documents available in PDF format has been a helpful addition to your workflow. Thank you for taking the time to share your experience! ### 47. Pay Application Submittals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about GCPay?** Submittal of Pay Applications is very simple and efficient **What do you dislike about GCPay?** Only allow to invoice when open from Contractor **What problems is GCPay solving and how is that benefiting you?** GCPay has been helping with prompt payment from Contractors **Official Response from GCPay Team:** > Thank you for sharing this. It’s great to hear that submitting pay applications feels simple and efficient. Keeping that process straightforward is key, especially when you’re managing multiple billing cycles. On the timing of invoicing, that’s helpful feedback. Pay apps are typically opened by the contractor to align with their billing cycle, but it’s understandable how more flexibility there could make things easier on your end. Glad to hear GCPay is helping support more timely payments from contractors. Appreciate you taking the time to share your experience. ### 48. Great Project Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Darla T. | Accounts Payable Processor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about GCPay?** GCPay integrates seamlessly with multiple applications, making setup and daily use incredibly easy. Its user-friendly interface and widespread adoption across the company have made it an essential tool in our day-to-day operations. **What do you dislike about GCPay?** Having to dig through the backend of jobs to find the email addresses of the individuals who uploaded a specific document — or when you only need to print a single pay application — can be time-consuming and inefficient. **What problems is GCPay solving and how is that benefiting you?** The compliance feature helps me stay up to date on whose documents have expired or are about to expire, allowing me to stay proactive and on top of any potential issues. **Official Response from GCPay Team:** > Hi Darla, Thank you for sharing your experience! We’re glad GCPay has become such a seamless part of your daily workflow and that compliance tracking helps you stay ahead of expiring documents. We hear you on the challenges with document lookups and printing single pay apps, your feedback helps us spot opportunities to make those processes faster and more efficient. ### 49. Waivers and Billings Made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Project Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about GCPay?** The waivers & ability to see contract values. **What do you dislike about GCPay?** The amount of email sent when billing, signing waivers & approvals **What problems is GCPay solving and how is that benefiting you?** It helps us in becoming paperless **Official Response from GCPay Team:** > Rachel, thank you for sharing this. It’s great to hear that GCPay is making it easier to manage waivers and giving you clear visibility into contract values. Having that information in one place really helps keep billing organized and transparent. On your feedback about email volume, that’s helpful to hear. When multiple steps like billing, approvals, and waiver signing are all active, notifications can add up quickly. In many cases, those alerts are configurable depending on workflow preferences, so it may be worth reviewing settings or connecting with Support if you want help fine-tuning that. Glad to hear the platform is helping your team move toward a more paperless process overall. ### 50. User-Friendly, but Slow and Missing Projects at Times **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about GCPay?** Convince easy to understand and user friendly **What do you dislike about GCPay?** Slow lagging at times and some of my projects are not there **What problems is GCPay solving and how is that benefiting you?** None as of yet **Official Response from GCPay Team:** > Thank you for the feedback! We are glad GCPay has been easy to understand and navigate. We are sorry to hear about the occasional lag and missing projects. Both of those are issues we want to look into directly. Please reach out to support@gcpay.com with details and our team will be happy to investigate and get everything resolved for you. 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