77 Gatekeeper Reviews
Overall Review Sentiment for Gatekeeper
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It is excellent to keep your suppliers organised! I can manage all my suppliers, contracts, and even send reminders.
The customer service is also outstanding, I was always able to organize a call in the next couple of days if needed, and my emails get answered very quickly; thanks Nick! Review collected by and hosted on G2.com.
Can't think of anything right now, it is very straight forward Review collected by and hosted on G2.com.
A great and easy tool for all our contract & supplier management Review collected by and hosted on G2.com.
The only bug bear would be the time not changing with the clock change. All time stamps are currently an hour behind the actual action time Review collected by and hosted on G2.com.
Having all of our contracts and suppliers in a single place.
The automated workflows are great to help us build a sustainable procurement function.
The team members at Gatekeeper are always helpful and knowledgable and able to provide feedback effectively. Review collected by and hosted on G2.com.
The additional modules are quite expensive and big jump in costs between bands. Review collected by and hosted on G2.com.
It is very user friendly and bring clarity into our day-to-day contract management. Review collected by and hosted on G2.com.
External questionnaire form for new contract requests. This should be incorporated into Gatekeeper environment on the entry-price level. Review collected by and hosted on G2.com.
The ability to add and report on a variety of custom fields in the vendor/client, user, contract, and category areas. The ability to add on a partner portal for self service information/updates by our partners. Contract workflows and repository. Review collected by and hosted on G2.com.
Lack of reporting capabilities outside of pre-prepared reports. Lack of SAML 2.0 SSO, role based access, and open API in standard contract levels. This software is unique in that they price by vendors and contracts v. users and modules. Review collected by and hosted on G2.com.
The sales process and onboarding was tailored entirely to our needs: light touch when needed but hands-on support when we required it. We never had to chase for support within the sales process but neither did it feel pushy. Review collected by and hosted on G2.com.
Very little... This Saas product does require thought and set-up logic to make the best use of the tool for your company, but there is flexibility to enable you to learn as you go. Review collected by and hosted on G2.com.
Ease of uploading and inputting contracts and files associated with contracts, email links to all contracts for loading or sending in messages to contract files. Dashbaord is excellent with status of all contracts for executives and for self. Review collected by and hosted on G2.com.
Workflows can be a little difficult to setup , however, expiring a contract is not so straightforward in the instructions.
there should be a clear way or a button tickbox to indicate contract ended and on what date. Review collected by and hosted on G2.com.
