Fusion Operations Reviews & Product Details

The software is extremely user-friendly, and customer support is incredibly quick and understanding. They have all of the features we need for our company to excel, and are willing to create more that we need. Review collected by and hosted on G2.com.

There really haven't been any serious issues with the software. Anytime we run into a problem they are willing to accommodate our needs. Review collected by and hosted on G2.com.

The customer service is fantastic. The team is knowledgeable, quick to respond and looks first to improve our existing processes before resorting to alternative solutions. Additionally, the development process is organized, smooth and the team is always available for support and guidance, especially when reconfiguring a process for accuracy and efficiency. A couple of our processes were improved with the implementation of the software. Review collected by and hosted on G2.com.

No complaints. Every now and then there would be glitches on the tablet during the development process, but the Prodsmart team was quick to resolve the issue. Review collected by and hosted on G2.com.

They have made getting orders from multiple sites easy. Review collected by and hosted on G2.com.

Nothing everything has been great. Prodsmart has been able to answer all of my questions. Review collected by and hosted on G2.com.

Our Prodsmart experience was great every step of the way- mostly because of the amazing service we were provided. The Prodsmart team are very helpful, knowledgeable and efficient. Review collected by and hosted on G2.com.

We were met with a few challenges during the development process, but the Prodsmart team were quick to make changes and/or provide personalized solutions that worked for us. Review collected by and hosted on G2.com.

Phenomenal support, easy to learn and implement (relative to other options), clean design, cloud-based, and highly capable. Review collected by and hosted on G2.com.

I don't really dislike anything. There are a couple of minor feature tweaks that I am waiting to be implemented, but they are in the queue and are not preventing us from using the software. I really appreciate how the Prodsmart team is developing this software thoughtfully and from the ground up to work as a modern cloud-based solution for manufacturers. Review collected by and hosted on G2.com.

very easy to use and intuitive, for the blue-collars on the shopfloor only one 1H training session was necessary for them to understand and start using this system, to possibility of customization offered by the prodsmart team is also a huge plu of which we have taken advantage Review collected by and hosted on G2.com.

Overall the experience has been very positive and the prodsmartteams feels as part of our teams, but as with all teams, sometimes the waiting times for implementation take a bit longer than we expected Review collected by and hosted on G2.com.

Prodsmart has changed the way our shop operates, no longer to things fall through the crack, and no longer do employees go idle without their next task in front of them. Prodsmart is very easy to use and the support team has been fantastic! Review collected by and hosted on G2.com.

I do not have any dislikes with Prodsmart. Review collected by and hosted on G2.com.

The visibility of our production, inventory, ease of use with a scanner, support staff and integrations. Review collected by and hosted on G2.com.

Some improvements that we will continue to work out. Review collected by and hosted on G2.com.

The product is fairly feature-rich. Having many implementations under my belt, working with the Prodsmart team has been an exceptional experience. Review collected by and hosted on G2.com.

The virtual training has been exceptional. However, it would be great to just go to a learning center and be able to watch a video or have written documentation to download for some of the things we need to do on the fly. Review collected by and hosted on G2.com.

Customer support, not only for technical matters but also to improve internal processes. Review collected by and hosted on G2.com.

Nothing relevant to mention at the moment. Review collected by and hosted on G2.com.