Fullstory
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Fullstory
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Fullstory Reviews & Product Details - Page 32

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Fullstory Overview

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What is Fullstory?

Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data origination, updating incomplete or incorrect data, defining data sets across teams, and reformatting data to integrate within existing tech stacks. Teams spend less time analyzing and more time boosting revenue with in-the-moment personalized experiences and accurate predictions based on real-time actions and data.

Fullstory Details
Product Website
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Languages Supported
English
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Product Description

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights.

How do you position yourself against your competitors?

Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks to help enterprises create better products and experiences that win loyal customers for life. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. Fullstory provides product analytics, conversion funnels, replay of real user sessions, advanced search capabilities, and robust debugging and developer tools—all while integrating with leading SaaS products

Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,923 Twitter followers
LinkedIn® Page
www.linkedin.com
509 employees on LinkedIn®
Description

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly. Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks.

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Overview Provided by:
Casey Culler

Recent Fullstory Reviews

MaryAnn K.
MK
MaryAnn K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Fullstory is a time saver!"
The most helpful thing about Fullstory is it enables me to view user sessions for our platform which speeds up the troubleshooting and to ensure we...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Provides the deep insight we need when identifying friction points"
The ease of use and complete toolkit to find friction points in our digital products and enable us to create better A/B tests. Exceptional customer...
Read more
Pranita B.
PB
Pranita B.Enterprise (> 1000 emp.)
5.0 out of 5
"FullStory is Amazing"
As for my use, FullStory lets you watch recorded sessions. It’s giving you an insight on how visitors interact with your virtual products. Funnel...
Read more

Fullstory Pricing

Data Direct
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Business
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Advanced
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Enterprise
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Fullstory Security
Get security information from Fullstory to help you buy the right software. View Security Information
Fullstory security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
HIPAA (Health Insurance Portability and Accountability Act)
PCI DSS (Payment Card Industry Data Security Standard)
ISO 27001 (International Organization for Standardization)
NIST Cybersecurity Framework (National Institute of Standards and Technology)
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NIST Cybersecurity Framework (National Institute of Standards and Technology)

Fullstory Media

Fullstory Demo - Ready-made for AI Behavioral Data Straight to your Data Ecosystem
Sync clean, structured, AI-ready behavioral data to your destination of choice, giving you the power to connect that data with existing data sources to create better personalization, forecasting, modeling, recommendations, fraud detection, and more. Data Direct opens up more possibilities for you...
Fullstory Demo - Visualize Behavioral Data with Custom Dashboards
Your own unique control panel that helps you decode key metrics and get straight to the insights behind each data point. Regularly monitor key metrics, track trends in your users' behavior, streamline cross-functional team alignment, and customize insights for your business' unique needs with das...
Fullstory Demo - Powerful Session Replay Combined with Dev Tools
Analyze mysterious bugs as they occur in the wild, understand what impacts loading speeds, and provide clairvoyant-level customer support to your entire user base.
Fullstory Demo - Understand Mobile App Behavioral Data
Solve your app’s biggest problems and discover what works–without sacrificing performance and privacy--using mobile behavioral data.
Fullstory Demo - Empower and Enable Teams with Spaces
Effortlessly connect to the KPIs, relevant dashboards/objects, and valuable insights your teammates rely on daily, specifically powered to support the enterprise.
Fullstory Demo - Use AI-generated Summaries to Take Action More Quickly
Generative AI will automatically summarize the part of the user session you’re focused on with just one click, enabling you to save time and move toward action even faster.
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Video Reviews

Review by Diego Alonso R.
Fullstory review by Diego Alonso R.
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Fullsotry help us see the interact of customers in our e-commerce
Review by Arianna H.
Fullstory review by Arianna H.
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An Excellent Customer Analytics Tool
Review by Rolando Z.
Fullstory review by Rolando Z.
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Great step up for user recording analysis
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785 Fullstory Reviews

4.5 out of 5
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785 Fullstory Reviews
4.5 out of 5
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Fullstory Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FullstoryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Bassel P. G.
BG
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Fullstory?

a lot of customizabl options to view sales in real time Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

limited number of sessions unless you upgrade the plan. They Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

rage click identification Review collected by and hosted on G2.com.

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Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
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Review source: Seller invite
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What do you like best about Fullstory?

Being able to see how people use/search in real time is super valuable. Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

I'd like an easier way to understand what each symbol stands for so I can understand the flow better. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

Trying to see how users engage with the website. This way we can make changes where necessary to create an easier experience or more user friendly. Review collected by and hosted on G2.com.

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NA
TPM
Enterprise(> 1000 emp.)
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Review source: Seller invite
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What do you like best about Fullstory?

Lot of metrics captured in Full story for applications Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

More ways to retrieve data in agregated way Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

User behavior metrics Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Fullstory?

Reviewing client usage of our software is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

Searching in the UI, and getting to client views of our software could be easier. I'm not sure how, but sometimes it feels cumbsersome to track things down. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

It allows us to see where our product needs solutions, and where people are going off track in using our software. Review collected by and hosted on G2.com.

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Anya S.
AS
Senior Product Designer
Enterprise(> 1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Fullstory?

It gives great insights into user behaivor Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

It can be quite ocmplex and hard to navigate Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

Understnading user behaivor Review collected by and hosted on G2.com.

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Holli S.
HS
Senior Manager, Campaign Operations & QA
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Fullstory?

FullStory is an "all in one" tool that helps accomplish tons of analysis for multiple teams. Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

There is a bit of a learning curve to FullStory in terms of learning the right "formulas" to create segments, metrics, etc. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

FullStory helps us analyze A/B testing results, web vital metrics, and identify bugs or painpoints within out sites. Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Fullstory?

The ability to create alerts to avoid issues reoccurring Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

Isn't 100% user friendly, need to have a good idea of what the numbers should be to validate what you are looking at it correct. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

It alerts us when a products has a price issue and we can rectify it before we sell through all product Review collected by and hosted on G2.com.

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Verified User in Gambling & Casinos
AG
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Fullstory?

It's great to see real problems users are having using your website or app. It's really easy to use and really easy to implement. I use it regularly to monitor user behaviour. Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

I can't really say anything bad about it at the moment. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

It helps identify issues in conversion flows by identifying possible bottle necks. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Fullstory?

Data is one thing but seeing how users actually use our site has helped us to refine our funnel significantly and built a product that's even better. Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

Usage quota limits and segmenting users around specific actions instead of overall context. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

We want to understand how our users visually move around our site and product. Review collected by and hosted on G2.com.

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Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Fullstory?

The ease of use and intuition of the product make the experience enjoyable for any user. Review collected by and hosted on G2.com.

What do you dislike about Fullstory?

The segments are not always available. I wish the interface was cleaner. The integration is fairly easy to use. More features would be a great addition. Review collected by and hosted on G2.com.

What problems is Fullstory solving and how is that benefiting you?

The ability to gauge where the member is running into any issues. Review collected by and hosted on G2.com.

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