Video Reviews
Fullsotry help us see the interact of customers in our e-commerce
An Excellent Customer Analytics Tool
Great step up for user recording analysis
785 Fullstory Reviews
Overall Review Sentiment for Fullstory
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Fullstory is incredibly helpful for viewing customer analytics and click paths. The platform is easy to use and intuitive. Review collected by and hosted on G2.com.
The only thing I would change about Fullstory is I would make it easier to attach users to companies. Review collected by and hosted on G2.com.
The session recording screen is very detailed and provides all the necessary information, such as errors and events. It's also super easy to integrate and to block out user text to have a level of privacy. Review collected by and hosted on G2.com.
After the redesign, it was a bit difficult to find the right places, but you get to it. Review collected by and hosted on G2.com.
The ability to monitor how customers utilize your app. Also, it is great for catching issues in your app that may not be obvious from a development standpoint. Review collected by and hosted on G2.com.
Nothing to specifically note here as the tool has been positive. Review collected by and hosted on G2.com.
I like the multiple options on how to search for a specific segment. Review collected by and hosted on G2.com.
Sometimes it's taking a while to load. I don't know if it's my internet connection of what. Review collected by and hosted on G2.com.
Fullstory has helped me tremendously with customer support. Instead of the usual back and forth, I've been able to really zoom into the issues and help solve them quicker. Review collected by and hosted on G2.com.
It's a little overwhelming at first - it's a very powerful tool and many ways to get started and ways to look at data. Which is also a very positive thing but it can be hard to get started and know what you want to find. Review collected by and hosted on G2.com.
I love watching users journey through the tools we make Review collected by and hosted on G2.com.
I wish it was easier to identify like expereinces, and I wish the data was clearer - it can be hard to trust Review collected by and hosted on G2.com.
Really great for watching user sessions back. Being able to view console logs is really helpful and most other competitors don't offer this. Review collected by and hosted on G2.com.
Not much so far. Would be incredible if it could track events and replace MixPanel for me. Only problem with Fullstory is the pricing which is quite high. Review collected by and hosted on G2.com.
Ability to watch what the users have done during a particular session - especially when trying to identify why a particular defect/exception had occured. Review collected by and hosted on G2.com.
Sometime the visulization of graphs are not to the extent I want to have. Review collected by and hosted on G2.com.
It provides detailed user analytics of our software application. Implementation of the tool was not invasive and fairly straightforward. Customer support was also great. Review collected by and hosted on G2.com.
There is a learning curve to the features. Review collected by and hosted on G2.com.
