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784 Fullstory Reviews
Overall Review Sentiment for Fullstory
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I love using the heatmapping tool especially, but they have multiple views that are very useful for web marketing businesses, including the metrics, and funnels.
Admittedly, there is a lot I still need to discover about Fullstory, but it has been an excellent tool for our company.
Having a customer success manager has been instrumental as well. They have been very helpful along the way. Review collected by and hosted on G2.com.
Getting around the tool can be tricky due to a lot of tools at your disposal, but I believe the team is helpful enough to go through it, Review collected by and hosted on G2.com.
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The onboarding from RoboBoogie was one of the best SAAS ramp-ups I've ever been a part of in my many years of doing this Review collected by and hosted on G2.com.
the mobile functionality feels like a slightly different product. It could be more cohesive Review collected by and hosted on G2.com.
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I can see overview reports, or deep dive into a user account to analyze a customer's usage of our application. It's very helpful for problem determination. Review collected by and hosted on G2.com.
It would be nice to be able to generate and analyze reports for a large group of customers at once. Review collected by and hosted on G2.com.
Fullstory is easy to implement for your development team. And the data is easily consumable for everyday business users. We use it to help with customer support and to see macro trends in user behavior Review collected by and hosted on G2.com.
I don't like the new homepage that was launched last year. It's very noisy for me. It's easy enough to move around it though, so not a deal breaker. But it could be simplified. Review collected by and hosted on G2.com.
I like the detailed way of gathering analytical data that drills down to user, so it has multiple benefits.
Also the session replays and filteration within it gives great insight Review collected by and hosted on G2.com.
we cannot create two or multiple funnels side by side ans compare, which is kind of A/B test and very frequently used by UX researchers Review collected by and hosted on G2.com.
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Ease of use and it's dynamic capabilities Review collected by and hosted on G2.com.
Sometimes it is almost too dynamic - and it can be hard to figure out how to track what I need. Although this may be our instance/management of FS and not a FS issue. Review collected by and hosted on G2.com.
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1) I can see how often my onboarding responsible are logging in.
2) If im not sure about who carried out a change on our platform I can go on to full story for a full audit trail. Review collected by and hosted on G2.com.
1) I feel that it could be made more user friendly. Review collected by and hosted on G2.com.
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How useful it is to our engineering team to help them reproduce edge case bugs that users come across. Extremely intuitive interface that I use daily. Review collected by and hosted on G2.com.
I wish we could filter out sessions that have fewer than X events because I really only want to see large sessions for users and avoid those 5 - 30 second fullstory sessions that don't have useful data to me. Review collected by and hosted on G2.com.
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Fullstory is very easy to setup and install, and it's integration with Google Analytics makes it work well with our systems. It's great for debugging. Review collected by and hosted on G2.com.
It could have better integrations with other software. Review collected by and hosted on G2.com.
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The UI, it's an example to follow. The filtering of sessions is perfect. It really helps to debug bugs even by filtering console errors. Review collected by and hosted on G2.com.
The pricing, it could be cheaper or consider a minute of recording at least to count it for active sessions. Review collected by and hosted on G2.com.