Video Reviews
Fullsotry help us see the interact of customers in our e-commerce
An Excellent Customer Analytics Tool
Great step up for user recording analysis
784 Fullstory Reviews
Overall Review Sentiment for Fullstory
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As an engineer, we use Fullstory to see how users use our product, to troubleshoot errors that people report, and so much more. We would truly be lost without Fullstory Review collected by and hosted on G2.com.
I wish we could see more specifics in the network tab Review collected by and hosted on G2.com.
FullStory is an exceptional tool for understanding and improving digital customer experiences. It provides robust session replay capabilities, enabling us to see exactly how users interact with our website. This visual insight is invaluable for diagnosing issues and optimizing user journeys. Review collected by and hosted on G2.com.
The pricing tiers may limit access to some of the more advanced features unless you're on a higher plan Review collected by and hosted on G2.com.
Session Replay
User-Friendly Interface
Detailed User Insights
Real-Time Analytics:
Error Detection Review collected by and hosted on G2.com.
Customization Limitations
Recording Storage
Cost
Performance Impact Review collected by and hosted on G2.com.
I've loved the ability to go back and figure out what customers are doing on our app Review collected by and hosted on G2.com.
It's a little on the techie side but that's to be expected because it's a tech tool. That said, I've figured out how to get what I need out of it. Review collected by and hosted on G2.com.
Fullstory captures nearly every interaction on the website. The tool is straightforward to implement using the provided pixel and integrates seamlessly with Google Analytics. Utilizing conversion funnels and custom segments offers valuable insights into the customer journey. Review collected by and hosted on G2.com.
The heatmaps feature of the tool is somewhat underdeveloped, as it fails to capture clicks on elements constructed in certain ways. Additionally, it only tracks the top 25 most clicked elements. Review collected by and hosted on G2.com.
The two things I like best about full story are one debility to track events and usage over time and two that I can review actual usage via screen record of my platform and product Review collected by and hosted on G2.com.
I believe that full story is sometimes blocked either by VPN's or firewalls. I'm not sure the language here, but sometimes feature usage count will be lower in full story than something like Looker believe that full story is sometimes blocked either by VPN's or firewalls. I'm not sure the language here, but sometimes feature usage count will be lower in full story than something like looker, or our own admin.uor, or our own admin. Review collected by and hosted on G2.com.
Logs are often missing necessary info to debug. Fullstory is often an indispensible tool for frontend debugging. Review collected by and hosted on G2.com.
Honestly, not much to complain about. Possibly would like faster scrubbing on videos. Review collected by and hosted on G2.com.
I love seeing the sessions of my users on Fullstory, it has contributed a lot to user research and has led to a lot of great decisions. Review collected by and hosted on G2.com.
Ease of use could be better. I think the dashboard has a bit of a learning curve but as one spends enough time, it can be super helpful which leads to mroe frequent uses. Review collected by and hosted on G2.com.
Fullstory is incredibly easy to implement. We're able to easily search, perform analysis, and view replays without needed do build or maintain much instrumentation/custom events up front. Our team uses it on a daily basis. Review collected by and hosted on G2.com.
It's an expensive solution relative to competitive replay products. Review collected by and hosted on G2.com.
