Fullstory Reviews & Product Details - Page 16

I like that I can see the recordings, clicks and scroll maps of the users to improve the overall UX Experience.

I also get Key Metrics like Conversion Rate per click Review collected by and hosted on G2.com.

I would like to get more insights into error clicks and bounce rate, it lets me know the percentage, but I can't see what's actually happening Review collected by and hosted on G2.com.

Being able to see what a client did and experienced is incredibly helpful, as email communication isn't always the best. It saves us a lot of time and effort. Review collected by and hosted on G2.com.

Sometimes it is very difficult to find the specific sessions you are looking for. Review collected by and hosted on G2.com.

It is such a powerful tool that is userfriendly and has the ability to track complex data points. Review collected by and hosted on G2.com.

Sometimes the interface can be confusing. But that is simply due to the large amount of features available and the data that can be shown at once. Review collected by and hosted on G2.com.

I get to know what our customers are doing so the information and fixes that I provide to them are more reliable. It gives me more details than sometimes customers do. Review collected by and hosted on G2.com.

It has been a little tricky to learn how to filter information without going through all the sessions, I'd make it more friendly I guess. Review collected by and hosted on G2.com.

Love how it allows us to help our customers by really understanding how they are using our platform! Review collected by and hosted on G2.com.

The limit caps on capturing sessions and the cost is limiting. Review collected by and hosted on G2.com.

It is easy to use for customer support professionals. Solving problems over the phone while the customer is on the phone is wonderful. Mainly because there is a live viewing option. Also the fact that i can share URLs at "X" time for our product team to review. Review collected by and hosted on G2.com.

sometimes it is difficult to find customers who use different browsers or devices on our platform Review collected by and hosted on G2.com.

FullStory makes it easy to find the user sessions you need to identify product issues, typical workflows, and bugs. Review collected by and hosted on G2.com.

Trying to find sessions where users interact with sepcific components can be tough with searching by CSS selector. Review collected by and hosted on G2.com.

I've been watching more than 300 user sessions, and the best part is seeing user patterns and common mistakes. Review collected by and hosted on G2.com.

I'm using Fullstory only for watching user sessions, and I haven't built a dashboard or metrics (other team members usually build dashboards.

Therefore, my experience so far has mostly involved entering the dashboard, watching sessions, and leaving notes. I have nothing to dislike :) Review collected by and hosted on G2.com.

I like that Segments is easy to use and I can quickly dive into insights on particular features or workflows. Review collected by and hosted on G2.com.

There is a ton of information at your disposal and it can be overwhelming at times....It might be helpful to simplify it a bit further upon logging in. Review collected by and hosted on G2.com.

I like and use a lot the filters in the main page for search user journey with a lot of options.

And i like a lot the debugger of a recorded session Review collected by and hosted on G2.com.

Too focused on REST api and completely missing the integration with graphql Review collected by and hosted on G2.com.