Front Reviews & Product Details - Page 39

Shared inboxes, applying tags to emails, the abity to assign and comment around emails Review collected by and hosted on G2.com.

SO HARD to serach!! The search bar casts a way too wide net. If i'm looking for a phrase with an 'a' in it, the results will pull every single email with the letter 'a' -- which is not helpful at all! Review collected by and hosted on G2.com.

The ease of communication with collegue in front is breathtaking. It helps a lot in minimizing the number of emails and lets you keep an eye on collegue work or issue easily.

You can cross reference to multiple email chains in the comment sections and this is now an integral part of our operation process.

Ease of use, ease of setting up new user.

Rules are a godsend. Review collected by and hosted on G2.com.

Nothing really as a e-mail manager it runs flawlesly. I think the only little caveat is that synching the google calendar with front doesnt work 100% as you cannot modify others people event from front. Review collected by and hosted on G2.com.

Front has completely changed the way I lead teams. Front has allowed me to better organize my existing customer communications as well as segment customer conversations in way that is the most helpful. Fronts analytics give me insight into the ways we are meeting customer's expectations in a singular view. I am an avid Front user and will advocate for it in any company I work for. I have even grown to love it for my personal life.

Front's top features include the following:

Ability to view all Group inboxes and route conversations in (1) workspace.

Ability to integrate with platforms such as Shopify, Salesforce etc.

Contact view to view all history.

Collaboration tools (Tagging,assigment, sharing drafts)

Rules Rules Rules Review collected by and hosted on G2.com.

The one thing that would be an improvement for Front would be the ability to add calendar views into the mobile experience. Having the multiple inboxes and channels but not being able to have a singular calendar like it is on the desktop versions, it's a downside. Review collected by and hosted on G2.com.

I like the ease of use. Front is easy to learn, easy to teach, reliable. Front provides a platform where we can communicate with a multitude of people and departments simultaneously - has become a integral part of performing my job efficiently . Review collected by and hosted on G2.com.

When Front experiences issues, text messages can become delayed or Fail to send entirely. This requires resending and can delay important communication at times. Review collected by and hosted on G2.com.

I love everything in Front, but especially the snooze option! Working with Front makes you save time on a daily basis! What's more, you can assign your colleagues part of your emails and discuss whatever you need in threads. I love it! Review collected by and hosted on G2.com.

When you send an email to many people, you receive their answers in the same thread and some answers can be missed.

It would be great if Front could add different colours to every answer you receive. Review collected by and hosted on G2.com.

Being able to collaborate with co-workers is once if the best things about to. But not having to file emails is also something I really like once I have dealt with it I acrchive it. Folders are so yesterday. Compared to outlook or gmail. It's a far superior email system.

Oh and sequencing. Oh how I heart you. Review collected by and hosted on G2.com.

There are a couple of UI issues that I don't like about front. For example if I right click and email in the inbox no options pop up. I have to use the three dots to find the options.

It would be good if options popped up on right click so it's easier to send to spam etc Review collected by and hosted on G2.com.

The best thing about Front is having shared inboxes, ensuring you don't miss anything important. Additionally, during your time off, colleagues can check your inbox to verify if there is anything crucial. Review collected by and hosted on G2.com.

If somebody accidentally erases or archives any email, you can miss it. Review collected by and hosted on G2.com.

The management and organization you are able to attain by using Front is substantially better than any vanilla software system. Being able to quickly organize different topics within my inbox has been huge in increasing productivity. And then being able to integrate our software into a plugin that works alongside Front has been huge. Review collected by and hosted on G2.com.

I think the biggest drawback for me is really down to user error at the end of the day. I want to be notified on my phone of discussions I'm apart of without being @mentioned into them. I have missed a few things outside office hours as I am not regularly checking my inbox. If discussions could notify like emails, that would be great. Review collected by and hosted on G2.com.

The main features includes email management and cross-functional team collaboration and having visibility of the team member's email that is business related Review collected by and hosted on G2.com.

Sometimes the tool doesn't work and the support team takes a lot mote time to resolve. Review collected by and hosted on G2.com.

Using Front help us manage our incoming messages from our customers, and let us collaborate all the team in one place. We completely moved our emails to Front. Review collected by and hosted on G2.com.

It has so many functionalities that it can be overwhelming, so you need a lot of time to get to know the full potential of it. Review collected by and hosted on G2.com.