Front Reviews & Product Details - Page 32

Updated to increase the rating. The Android app has got more reliable lately.

The Windows application for FrontApp is not bad and does work pretty well for our team. Review collected by and hosted on G2.com.

Updated to increase the rating. The Android app has got more reliable lately.

FrontApp doesn't care at all for their customers using their Android app. I've been a customer for about 1.5 years, and the mobile app is really bad here's a list of issues that haven't been fixed in 1.5 years. They even did a major update to v4.0 that was supposed to be a quality and new UI improvement, but it's as bad as it was before.

- It doesn't update the email the majority of the time in my primary inbox

- It will show emails that were archived days before

- Clicking edit on a draft nearly never works

- Front response to support about Android issues and says to clear cache as a solution when this happens (which is almost always)

- Current rating on Google Play is 2.3, and they totally ignore feedback

- Price is increasing, and they continue to ignore customers using Android Review collected by and hosted on G2.com.

Front fixes some of the basic things of emails in a way that is now obvious. Being able to co-write emails and leave comments makes forwarding emails entirely redundant, saving your inbox a great deal. Being able to easily snooze emails when you send, so they only need actioning if they don't reply after say 7 days, also helps keeps things incredibly clear and organised. There are other powerful tools inside that we're just starting to use, such as using Accounts to get full visibility across org communication channels with certain external entities. Review collected by and hosted on G2.com.

Sometimes it can become a touch overcomplicated to do things. There are things that are usually simple, like setting a vacation responder or an email signature, that seem to glitch a bit more or be buried deep within menus. There are typically solutions, it just takes a bit of time and sometimes lateral thinking. Review collected by and hosted on G2.com.

Automatic assign of emails to different employees

Ease of Use, Ease of Implementation, Customer Support, NUmber of features, Frequency of use, Ease of integration Review collected by and hosted on G2.com.

Not able to use email short cuts like in outlook

Does not have an inbox refresh button

Sometimes unrelated messages are also merged together automatically Review collected by and hosted on G2.com.

Quick and easy communication, if I need to discuss an email from a potential customer or existing customer I can chat with my manager or colleague like whataspp. Review collected by and hosted on G2.com.

There isn''t anything which I dislike about front. I would reccommend this platform to any sales team. I'd potentially go as far as saying I wouldn't join another company without Front. Review collected by and hosted on G2.com.

1) Seamless User Experience

2) Easy Task management

3) Proper Track of Customer's emails

4) Visibility Review collected by and hosted on G2.com.

1) Difficulty in viewing the email trails Review collected by and hosted on G2.com.

Being able to assign tasks and easy to use Review collected by and hosted on G2.com.

Sometimes it takes a while to load when you restart the computer Review collected by and hosted on G2.com.

Inbuilt shortcuts and possibility of undoing sent emails, dark mode. Review collected by and hosted on G2.com.

Sometimes the unassign and archive button doesn't work. Review collected by and hosted on G2.com.

I like how many folders you can have and the differenct access to accounts on the same front log in. I also love the archive function and the comment section at the bottom Review collected by and hosted on G2.com.

I do think its a learning curve. I don't like when you send a message and it stays in your inbox. Review collected by and hosted on G2.com.

Front is a very useful tool, I've been using it 24/7 for the last 2 years and I have no doubt that is awesome, It allows you to comment the emails with your partners, organize your emails, tag people, and even snooze emails, this puts them on the top of the tools. Review collected by and hosted on G2.com.

The hardware that the use is simple, always the same, and kinda boring, they have glitches (not always) but it's very stressful for people like me that use that frequently. Review collected by and hosted on G2.com.

I find the snooze tool most helpful for staying organized and following up on short and long term commitments. Review collected by and hosted on G2.com.

Sometimes my sent emails do not have all of the tags available until I put it in a different inbox and unassign/reassign. Review collected by and hosted on G2.com.