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Overall Review Sentiment for Front
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I like most the fact that you can see all your inboxes in one place which makes it easeier to keep track of everything! Review collected by and hosted on G2.com.
There is nothing that i dislike abou front so far! Review collected by and hosted on G2.com.
Our decision to choose Front hinged on its seamless integration with social media apps, enabling us to consolidate all comments and messages from our social channels into a single platform. Review collected by and hosted on G2.com.
One drawback we've encountered with Front is that when replying to comments from Facebook or Instagram directly through the app, it fails to tag the user properly, resulting in what appears to be a false mention. Review collected by and hosted on G2.com.
I love Front! We switched from Outlook to Front at the beginning of this year. I like how it is similar to using a cell phone the way the new messages pop in on the bottom instead of the top. I like how it separates the messages instead of one long stream. I also like that we do not have to share our inboxes with other co-workers. All the messages that are for customers go to one inbox and you can search that inbox and find anything you need to find. It is very helpful working for a trucking business. Review collected by and hosted on G2.com.
You have to learn how to use it it is different than any other email company out there. I don't know why or how it does it but for some reason, we have a customer where when she sends a new email somehow they all go to one email stream instead of separating them because they have a different subject line. We have run into this problem a lot recently. Review collected by and hosted on G2.com.
I love the shared inbox feature, which makes team collaboration seamless and ensures no customer query goes unanswered. Review collected by and hosted on G2.com.
I think that the sequences could be better. Review collected by and hosted on G2.com.
Front is very easy to use. Helps us to organize the tasks better and assign or re-assign the emails in a very simple way. It is an amazing tool for team work. Review collected by and hosted on G2.com.
So far, I have not found any downsides. Maybe the fact that we cannot tag users with @ in the email text, but that is not a major problem. Review collected by and hosted on G2.com.
The part about Front that I like the best is the commenting and assigning capabilities! I am the administrative director of a large summer camp and sometimes I get emails from parents with requests I need approval for in order to respond. On Front I can easily comment and tag my boss so that she can see the email and understand what I need help with. I love that I can assign specific emails that don't pertain to me to her or other directors, which helps me keep our inbox neat and tidy. I use Front daily in the summer while at work, but I also need to use it weekly over the school year from home, and I am able to do this smoothly and accurately when working at a distance from my fellow directors because Front makes everything visible to the others.
I was not the first one to set it up for our business, but it integrated seamlessly with our other data/information collecting services and it connects to my Gmail as well. I don't often contact customer support, but the self help articles provided by Front have been very useful for when I was trying to figure out how to make templates. I love how I can have many labeled templates available for both the main business email and my personal work email. Review collected by and hosted on G2.com.
The one thing that I am not a huge fan of with Front is that whenever you click on an inbox, the first email on the page is automatically opened. This also opens them on my regular Gmail page, which can get a little confusing. I personally like to keep emails closed until I'm ready to address them so I can easily see what still needs to be done. That said, this is a minor problem since I can just mark it as closed again. Review collected by and hosted on G2.com.
Front makes it incredibly simple to loop other team members in on emails without having to forward, copy/paste, etc. All you need to do is @mention team members in the comment section. This saves a ton of time by preventing the back and forth that can happen when multiple stakeholders are collaboting on a client project.
Another time saving tool I use multiple times a day are templates. My role requires I send similar emails to multiple clients.
I also love that templates can be shared by a group. By templatizing these emails not only save time but ensure that all clients receive the same level of service.
Front is my daily driver tool for client relations. Review collected by and hosted on G2.com.
As an end-user Front works incredibly well for what I need. No complaints from my end. Review collected by and hosted on G2.com.
As a daily user of the app, the most helpful tool Front offers is the "compose with AI" button. This tool has been a game-changer for me, especially when it comes to writing sensitive emails. It not only saves me a significant amount of time but also adds an extra touch of professionalism to my messages.
The tags are another feature I enjoy and are an essential part of my email organization. I appreciate the ability to personalize tags with colors or emojis, as well as the flexibility to make them private or public. Furthermore, the ease with which I can find specific emails using these tags is immensely helpful.
Another aspect of Front that I find particularly useful is the customizable sidebar. Being able to tailor the sidebar to display only the inboxes I need to see allows me to prioritize my workflow efficiently.
By far, Front is the best emailing app because of its user-friendly interface. Navigating through the app is intuitive, making it easy for me to utilize its features. Review collected by and hosted on G2.com.
To be honest, at the moment there is nothing I do not find useful or do not like about Front Review collected by and hosted on G2.com.
at first,i am used to the old front version, and now i appreciate the updated version becuase it's like convo messages and very easy to use. Review collected by and hosted on G2.com.
None. Great now! First update im not used to and the long chat in the space of front is short and need to scroll first, i was surprised when they made an update then fixed the problem even not told them. Review collected by and hosted on G2.com.
