Freshstatus by Freshworks
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Freshstatus by Freshworks
By Freshworks
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Freshstatus by Freshworks Reviews & Product Details - Page 37

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Freshstatus by Freshworks Overview

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What is Freshstatus by Freshworks?

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.

Freshstatus by Freshworks Details
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Freshstatus by Freshworks Community
Languages Supported
English
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Product Description

Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,851 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Phone
+1 (866) 832-3090
Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Niranjan R.
NR
Overview Provided by:
Niranjan Ragavan

Recent Freshstatus by Freshworks Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Gives our users the insights that they need"
Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communicat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Good straightforward product"
It's a simple layout, but with a range of great features. Our customers like they can subscribe to 1, lots or all incidents, or services
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The Best On The Internet"
I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Freshstatus by Freshworks Media

Freshstatus by Freshworks Demo - Better incident management and status page software
Advanced Incident Communication Customizable Public and Private Status Page Automated Alerts & Notifications
Freshstatus by Freshworks Demo - Manage incident lifecycles with advanced features
Private and Public Incident Management. Templates and Canned Responses Quick Service Status Change
Freshstatus by Freshworks Demo - Build branded status pages in minutes
Fully customizable look & feel. Unlimited Service Components Customizable Email Alerts
Freshstatus by Freshworks Demo - Alert and notify through multiple channels
Use channels like RSS/ATOM, Twitter, Slack etc to keep the right stakeholders looped in at all times.
Freshstatus by Freshworks Demo - Integrate with the apps and tools you already use
Extend the power of Freshstatus by easily integrating it with your existing tech-stack.
Freshstatus by Freshworks Demo - Freshstatus serves every need
For SaaS companies who are looking for custom status pages for their clients or for Corporate IT teams that want to keep their distributed workforce updated at all times.
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373 Freshstatus by Freshworks Reviews

4.5 out of 5
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373 Freshstatus by Freshworks Reviews
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Freshstatus by Freshworks Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Freshstatus by FreshworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Application does have a nice & clean user interface Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I need to think too much to find dislikes. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We use this to keep customers updated with the backend status Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Incident reporting management is quite good. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Not as feature filled as other products on the market Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We're communicating uptime to customers well Review collected by and hosted on G2.com.

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Verified User in Design
AD
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Freshstatus by Freshworks?

All of the features they have are free. It's very customisable and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Can't add custom code to the page at the moment and there's a subscriber limit. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Instead of sending out mass emails with something like Mailchimp, I can do incident management from one place. People can opt in to receive updates. Review collected by and hosted on G2.com.

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BS
IT Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Integrated with Freshservice which is nice Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

The Slack integration is still yet to come Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Incident alerting Review collected by and hosted on G2.com.

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David S.
DS
COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

We enjoy the ease of use, and ability to post incidences to subscribers. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Minimal features but new ones have started to be added. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Being able to effectively communicate any outages with our internal team and members. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
EI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

It's easy to use - and well integrated with Freshdesk. The portal is easy to use and looks good to customers. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

It needs more features, to match products like Statuspage Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Being able to communicate with customers en-mass when we have issues to report Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Easy to use and it suits our needs for sharing statuses Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

At the moment we are missing some of the features in the soon to come paid version Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We needed a way to share status for our services Review collected by and hosted on G2.com.

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Verified User in Internet
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

It provides lots of features like status pages, integrations, custom domain and more for free. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

We have had an amazing experience so far. No complaints. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We are keeping track of the status of our websites. Review collected by and hosted on G2.com.

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Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

So easy to create incidents and keep users updated on progress. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

FreshStatus needs to have more integreation. It seems they are doing this which is great Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We have a central place to store all incidents Review collected by and hosted on G2.com.

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Verified User in Broadcast Media
AB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The quick setup, the UX design, and the quick incident creation Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

They don't offer keyboard shortcuts for quick incident report Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Inform our customers for maintenance task or network failure Review collected by and hosted on G2.com.

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Freshstatus by Freshworks Categories on G2
IT Alerting
IT Alerting

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