Freshstatus by Freshworks
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Freshstatus by Freshworks
By Freshworks
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Freshstatus by Freshworks Reviews & Product Details - Page 34

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Freshstatus by Freshworks Overview

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What is Freshstatus by Freshworks?

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.

Freshstatus by Freshworks Details
Discussions
Freshstatus by Freshworks Community
Languages Supported
English
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Product Description

Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,851 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Phone
+1 (866) 832-3090
Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Niranjan R.
NR
Overview Provided by:
Niranjan Ragavan

Recent Freshstatus by Freshworks Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Gives our users the insights that they need"
Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communicat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Good straightforward product"
It's a simple layout, but with a range of great features. Our customers like they can subscribe to 1, lots or all incidents, or services
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The Best On The Internet"
I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Freshstatus by Freshworks Media

Freshstatus by Freshworks Demo - Better incident management and status page software
Advanced Incident Communication Customizable Public and Private Status Page Automated Alerts & Notifications
Freshstatus by Freshworks Demo - Manage incident lifecycles with advanced features
Private and Public Incident Management. Templates and Canned Responses Quick Service Status Change
Freshstatus by Freshworks Demo - Build branded status pages in minutes
Fully customizable look & feel. Unlimited Service Components Customizable Email Alerts
Freshstatus by Freshworks Demo - Alert and notify through multiple channels
Use channels like RSS/ATOM, Twitter, Slack etc to keep the right stakeholders looped in at all times.
Freshstatus by Freshworks Demo - Integrate with the apps and tools you already use
Extend the power of Freshstatus by easily integrating it with your existing tech-stack.
Freshstatus by Freshworks Demo - Freshstatus serves every need
For SaaS companies who are looking for custom status pages for their clients or for Corporate IT teams that want to keep their distributed workforce updated at all times.
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Have you used Freshstatus by Freshworks before?
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373 Freshstatus by Freshworks Reviews

4.5 out of 5
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373 Freshstatus by Freshworks Reviews
4.5 out of 5
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Freshstatus by Freshworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Freshstatus by FreshworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HB
CTO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Modern Design, many self integration options Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

No good API implemenation and no responsive admin area Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Public Customer Status Page Review collected by and hosted on G2.com.

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MS
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The status pages are very easy to use and setup Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

nothing all the services were great I couldnt fault anything Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We wanted to keep our customers upto date on our network status as a result of using this sytem we can now communicate to customers effectively Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Custom domains are included in the free plan. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Limit of 10 rules when integrating with freshping. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Monitoring our microservices and getting notified via email if they go down. Saves us having to check they're all up regularly. Review collected by and hosted on G2.com.

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Verified User in Financial Services
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Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The fact that it is free and provides me with a complete set of tools to display our service's status. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

In free plan, the page is not completely customizable. I would like to be able to change the font and some other CSS layouts. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

I can broadcast the status of our services directly to end users. It will generate less support inquiries. Review collected by and hosted on G2.com.

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Arvind S.
AS
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The simplicity of UI and availability of all important features Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Unable to integrate with AWS or Google cloud Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Communicating to customers Review collected by and hosted on G2.com.

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Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The ease of using Freshtatus. Its very easy to get going. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

There is nothing I particilarry dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

It's a great tool to get a status website. And also free! Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

I am solving the end of my find for a status website creator. Review collected by and hosted on G2.com.

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Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

This product delivers exactly what we need and nothing more. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

No cons to mention yet, although we've not used it for long. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We were looking for a simple way to notify our customers of outages and maintenance. Review collected by and hosted on G2.com.

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Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

It includes the majority of essential services a startup may need Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Pricing could be better and more affordable for paid users Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Deploy services and content in less time Review collected by and hosted on G2.com.

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Verified User in Online Media
AO
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

It is easy to use and the tutorials are great. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I dislike the fact that you are unable to integrate other services (e.g. other websites, for example bubble.io status) into it unlike statuspage by atlissian Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

None problems! Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

That it is easy to use and makes notifications simple. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

No SSL support available at this point.s Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Communication with customers Review collected by and hosted on G2.com.

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Freshstatus by Freshworks Categories on G2
IT Alerting
IT Alerting

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