Freshstatus by Freshworks
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Freshstatus by Freshworks
By Freshworks
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4.5 out of 5 stars
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Freshstatus by Freshworks Reviews & Product Details - Page 33

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Freshstatus by Freshworks Overview

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What is Freshstatus by Freshworks?

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.

Freshstatus by Freshworks Details
Discussions
Freshstatus by Freshworks Community
Languages Supported
English
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Product Description

Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,851 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Phone
+1 (866) 832-3090
Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Niranjan R.
NR
Overview Provided by:
Niranjan Ragavan

Recent Freshstatus by Freshworks Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Gives our users the insights that they need"
Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communicat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Good straightforward product"
It's a simple layout, but with a range of great features. Our customers like they can subscribe to 1, lots or all incidents, or services
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The Best On The Internet"
I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Freshstatus by Freshworks Media

Freshstatus by Freshworks Demo - Better incident management and status page software
Advanced Incident Communication Customizable Public and Private Status Page Automated Alerts & Notifications
Freshstatus by Freshworks Demo - Manage incident lifecycles with advanced features
Private and Public Incident Management. Templates and Canned Responses Quick Service Status Change
Freshstatus by Freshworks Demo - Build branded status pages in minutes
Fully customizable look & feel. Unlimited Service Components Customizable Email Alerts
Freshstatus by Freshworks Demo - Alert and notify through multiple channels
Use channels like RSS/ATOM, Twitter, Slack etc to keep the right stakeholders looped in at all times.
Freshstatus by Freshworks Demo - Integrate with the apps and tools you already use
Extend the power of Freshstatus by easily integrating it with your existing tech-stack.
Freshstatus by Freshworks Demo - Freshstatus serves every need
For SaaS companies who are looking for custom status pages for their clients or for Corporate IT teams that want to keep their distributed workforce updated at all times.
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Have you used Freshstatus by Freshworks before?
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373 Freshstatus by Freshworks Reviews

4.5 out of 5
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373 Freshstatus by Freshworks Reviews
4.5 out of 5
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Freshstatus by Freshworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Freshstatus by FreshworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MR
VP of Product
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Very simple setup. Had things up and running within minutes. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

The pricing isn't the best. I would prefer to have a flat rate for unlimited contacts. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Informing users of issues within our application. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Really clean interface, easy to use portal, and powerful functionality. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Maybe some more transparency on what features are free and what is paid. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Having a status page on our website for our customers to see. Review collected by and hosted on G2.com.

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Paul L.
PL
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Easy to set up and integrate with Freshping for monitoring Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

It would be nice if status monitoring were integrated and not a separate service Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Creating a status page with real-time uptime information. Review collected by and hosted on G2.com.

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Pedro S.
PS
Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

FREE, good UI, good features and possibility to unlock paid features. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I don't think I have anything bad to tell about the product. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

I need to show little indicators on my application. I think that Freshstatus can help me do that. Review collected by and hosted on G2.com.

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Joao A.
JA
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Freshstatus by Freshworks?

Ease in reporting incidents quickly and practically Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

It is not translated into Portuguese, which makes understanding quite difficult. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Being able to speak with our clients in a practical and quick way Review collected by and hosted on G2.com.

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Verified User in Computer Games
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

I like the easy to use dashboard to manage the statuspage. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Nothing, The whole lot is just perfect for what im after Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

I recommend using it, Very good service and easy to use! Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Nothing. Review collected by and hosted on G2.com.

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Pravin A.
PA
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

They are offering many features just for free where their competitors are charging for the same it helps small businesses grow without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I am new here and haven't experienced a problem yet. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

I am providing server status to my clients. Review collected by and hosted on G2.com.

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MT
Website Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

One of the best platforms that I have used to communicate incidents and issues. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Some of the customizability for the status page is lacking abit Review collected by and hosted on G2.com.

Recommendations to others considering Freshstatus by Freshworks:

It is really a great service, you will not be disappointed. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Freshstatus provides me with an easy way to communicate issues, rather than sending an email to each client. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Simple to use for agents and users, clean interface, and totally free (at least for now). Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Limited agents means not everyone on my team can update the page. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Simple, clean, and affective way to inform users of outages and planned downtimes Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Freshstatus by Freshworks?

Unified services and functionality in free tiers. The free tier is much more generous than rival products which is great for new companies. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Intuitivity could be improved when initially starting to use the product, on screen tutorials of the basics might a little better. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Free tier limitatiions of other products. Service desking and Status pages for the services our company offers. Review collected by and hosted on G2.com.

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Freshstatus by Freshworks Categories on G2
IT Alerting
IT Alerting

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