Freshstatus by Freshworks
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Freshstatus by Freshworks
By Freshworks
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4.5 out of 5 stars
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Freshstatus by Freshworks Reviews & Product Details - Page 28

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Freshstatus by Freshworks Overview

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What is Freshstatus by Freshworks?

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.

Freshstatus by Freshworks Details
Discussions
Freshstatus by Freshworks Community
Languages Supported
English
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Product Description

Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,851 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Phone
+1 (866) 832-3090
Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Niranjan R.
NR
Overview Provided by:
Niranjan Ragavan

Recent Freshstatus by Freshworks Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Gives our users the insights that they need"
Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communicat...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Good straightforward product"
It's a simple layout, but with a range of great features. Our customers like they can subscribe to 1, lots or all incidents, or services
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The Best On The Internet"
I use this constanly to display my website status. Freshstatus by freshworks is one of the fastest, most efficent, and easiest to use softwares for...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Freshstatus by Freshworks Media

Freshstatus by Freshworks Demo - Better incident management and status page software
Advanced Incident Communication Customizable Public and Private Status Page Automated Alerts & Notifications
Freshstatus by Freshworks Demo - Manage incident lifecycles with advanced features
Private and Public Incident Management. Templates and Canned Responses Quick Service Status Change
Freshstatus by Freshworks Demo - Build branded status pages in minutes
Fully customizable look & feel. Unlimited Service Components Customizable Email Alerts
Freshstatus by Freshworks Demo - Alert and notify through multiple channels
Use channels like RSS/ATOM, Twitter, Slack etc to keep the right stakeholders looped in at all times.
Freshstatus by Freshworks Demo - Integrate with the apps and tools you already use
Extend the power of Freshstatus by easily integrating it with your existing tech-stack.
Freshstatus by Freshworks Demo - Freshstatus serves every need
For SaaS companies who are looking for custom status pages for their clients or for Corporate IT teams that want to keep their distributed workforce updated at all times.
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Have you used Freshstatus by Freshworks before?
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373 Freshstatus by Freshworks Reviews

4.5 out of 5
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373 Freshstatus by Freshworks Reviews
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Freshstatus by Freshworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Freshstatus by FreshworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AV
System Adminstator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

On the free plan, you can access many customization and operation features to take control of your status page. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

The free plan does provide a watermark but you are able to upgrade to the paid plan to remove this. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

I am able to provide real-time status update to my clients and vistors. Review collected by and hosted on G2.com.

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Nathanial H.
NH
Web Developer
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

It's the easiest to use and has all the features you want for keeping up with your services and apps. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Was hard to get started in the first place due to issues on the account side but it did get fixed after a while. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Wanted a free status page but could not find any that was workable for this. Review collected by and hosted on G2.com.

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Farren M.
FM
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Easy of use is great, was set up and running in less than 30 min Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

SSL seems to be a bit tricky to implement at this point Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Communicating our system status to clients Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The clean UI and easy customisation of the page.

The reports are quick and easy to create and update. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Less features than other toolsets, would like to see more ability to customise individual components on the page. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Providing an easy to use status page to customers. Review collected by and hosted on G2.com.

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Ramón S.
RS
Vp Engineer | Frontend Developer | Backend Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Simple to use, it is simple, intuitive and easily interacts with other software.

I recommend this service to anyone Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I still can't find something I don't like about FreshStatus Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Keep our clients updated on the status of our platforms Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

I like the simple and clear interface, which lets you see at a glance what's going on with the system. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Had to write this review to get access to the badges feature Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Going to use it to show our customers the status of the system Review collected by and hosted on G2.com.

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Tech A.
TA
Director of Technology
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The setup was super simple. There is a free version that has reasonable limitations. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

It would be nice to be able to monitor other services such as Google, etc. and update status automatically. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Central location for employees to view status of systems. Review collected by and hosted on G2.com.

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JM
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Freshstatus by Freshworks?

Freshstatus is easy to use and it's capabilities are continuing to be matured. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

I wish there were more native integrations, perhaps a Wordpress plugin. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Monitoring availability and response time for systems. Review collected by and hosted on G2.com.

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Verified User in Primary/Secondary Education
AP
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

How customisable the system is, it's easy to make it all fit into your current systems Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

Ability to update or create incidents via a mobile phone is very poor, impossible. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Communication with clients, reduction in tickets because people can see before logging Review collected by and hosted on G2.com.

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PL
Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Freshstatus by Freshworks?

The solution is easy to set up and configure.

It's a nice feature, that there are three leves to group services in. Review collected by and hosted on G2.com.

What do you dislike about Freshstatus by Freshworks?

We need the possibility to translate site and mail sent from the system to other languages than english. Review collected by and hosted on G2.com.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

We use it to inform all customer of status and maintanance of over solutions. Review collected by and hosted on G2.com.

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Freshstatus by Freshworks Categories on G2
IT Alerting
IT Alerting

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Freshstatus by Fr...