Freshstatus by Freshworks Reviews & Product Details - Page 19

Easy to use. They seem to be working on the software, listening to customer feedback, and adding in new features which is nice. The page is customizable and looks really nice. As a free software platform, you really couldn't ask much more. Review collected by and hosted on G2.com.

No ability to customize the emails (or email addresses) that the alerts get sent from. No API to automatically add subscribers to recieve alerts. Review collected by and hosted on G2.com.

I like how I can brand it and easily put it up on my website. Review collected by and hosted on G2.com.

Some of the backend ui is confusing to look at. Review collected by and hosted on G2.com.

Freshstatus is the only freeware software on the market with allows advanced customization, it allows you to use your own domain without having to upgrade to a paid plan alongside tons of other features which are payware in other software. Review collected by and hosted on G2.com.

The only backdraw of Freshstatus' website is the non adaptive design. This means it is very hard to navigate on the site via phone which makes it hard to use it on these devices. I think this is the only major backdraw of this product. Review collected by and hosted on G2.com.

I love how easy it is to set up and manage Freshstatus, as the User Interface has been beautifully designed to make navigating your way around Freshstatus a breeze. Review collected by and hosted on G2.com.

Honestly, I don't think I have any dislikes about Freshstatus, as it provides a great little feature for your business that is free! Review collected by and hosted on G2.com.

User-friendly and multiple agents can access to manage it. Review collected by and hosted on G2.com.

Sometimes there is a bug that causes us not able to resolve an incident and impact our internal tracking. Review collected by and hosted on G2.com.

Robust features and Customization for free! Review collected by and hosted on G2.com.

Some of the portal customizations could use a little clarity. The ability to move elements to different locations would be great. The ability to input a Call Teams link in the phone number would be helpful as well. Review collected by and hosted on G2.com.

It allows you to check the correct operating status of the infrastructure without too many complications or dedicated software.

A graphically appealing system health status is given and can be shared with customers. All this for free or almost. For small businesses like ours, it is magnificent. Review collected by and hosted on G2.com.

Not knowing on which datecenter the data is saved (GDPR) Review collected by and hosted on G2.com.

The status page is clean and easy to navigate for customers. For staff, the UI is simple and enables you to get a quick incident posted. Review collected by and hosted on G2.com.

At this stage, nothing! It meets all business requirements without the bloat. Review collected by and hosted on G2.com.

Nice and easy set-up, the documentation is good, and the tool offers a sufficient amount of features so that you can easily communicate the status of your services. Review collected by and hosted on G2.com.

The API could include more reporting endpoints, and the widgets could support additional customization. Review collected by and hosted on G2.com.

A idéia de ter um local para comunicar aos usuários quando o sistema cai ou volta. Review collected by and hosted on G2.com.

Não ter uma versão da página pública em pt_br. Review collected by and hosted on G2.com.