Freshstatus by Freshworks Reviews & Product Details - Page 15

Clear presentation of the current status of our IT systems and resources. Review collected by and hosted on G2.com.

The inability to upload graphics (logo, favicon, etc.) is frustrating. These items must be uploaded and linked to elsewhere. Review collected by and hosted on G2.com.

Freshstatus offers an exceptional amount of features and customizations even on the free plan, which is fantastic for smaller companies like us. Comparable products from their competitors are lacking functionality and customization abilities. Review collected by and hosted on G2.com.

We can't seem to customize all CSS aspects of the page (we're fans of the dark theme and couldn't seem to get the text lighter on a black background). We were hoping to get the CSS to match our website exactly, but had to settle for a light theme instead. Review collected by and hosted on G2.com.

Subscription functionality is a nice feature to have in a free product Review collected by and hosted on G2.com.

More flexibility to change overall status values Review collected by and hosted on G2.com.

Get up and running in minutes; we have not spent much time on it and covers our basic needs. Review collected by and hosted on G2.com.

No support for custom SSL domains. I was expecting that, quite surpricing. Review collected by and hosted on G2.com.

Freshstatus is another of the many Freshworks services that is particularly useful if you use other Freshworks services as it includes integrations with Freshdesk and Freshping. The service has all the basic features needed to manage a status page and incidents in his free plan. And add another premium features if you pay for superior plans.

The functionality that allows you to publish a web page with the status of the services and the possibility for customers to subscribe to a newsletter to be notified in case of updates is very convenient and interesting. Review collected by and hosted on G2.com.

There aren't many integrations available.

Among the most useful is the one with Twitter, Freshdesk and Freshping, but there are no integrations with Slack, Microsoft Teams.

The integration with Slack or Microsoft Team which would be particularly useful is missing but cooming soon.

An integration with Google G-Suite (Google Workspace) and the service included, like Google Chat is another integration i like to see.

Unlike other Freshworks services, there is no internal chat (Freshconnect) to communicate with your colleagues.

There is not even a support chat with assistance, but this could be related to the fact that I am using a free plan Review collected by and hosted on G2.com.

Simple and Elegant. Does exactly what we need to help us to communicate with our customers Review collected by and hosted on G2.com.

There really aren't any. It does what we need Review collected by and hosted on G2.com.

The fact that anyone can subscribe themselves to receive e-mail notifications for specific services, which reduces administration efforts for our staff dramatically!

Also, the integration with freshping is the most valuable feature for us since downtimes are being alerted automatically, which again reduces efforts for us dramatically!

On top of that, the solution is straightforward to use and looks pretty nice! Review collected by and hosted on G2.com.

Despite some occasional minor bugs there is nothing left we could think of. Review collected by and hosted on G2.com.

Freshstatus has a clean and easy to use interface, and the setup is a breeze. It's also really simple to setup a custom domain, and the documentation is extremely helpful. Review collected by and hosted on G2.com.

Freshstatus is limiting when it comes to free features. While I understand that you need to be ROI positive, it would make it a lot more of a positive user experience if there weren't taunting messages saying that I need to upgrade. There are also issues with SSL that cause full screen browser error messages that are a bit off-putting to my users, and I'm hoping to get this cleared up with Freshstatus support. Review collected by and hosted on G2.com.

Exploring this application and it is easy to use and looks good. Review collected by and hosted on G2.com.

I haven't been able to link services to automatically alert to incidents Review collected by and hosted on G2.com.

The most helpful thing is the ease of use and quick understanding of the product in's and out's. Review collected by and hosted on G2.com.

The only complaint is not having upload capabilities for logos. Other than that, no qualms at all. Review collected by and hosted on G2.com.