(18)
4.8 out of 5
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Freshsales
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Review by
FreshSales is Amazing and Very User Friendly
Review by
Ammazzzzing Software
Review by
Most Important tool for any Sales oriented Company
1,217 out of 1,218 Total Reviews for Freshsales
4.5 out of 5
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Overall Review Sentiment for Freshsales
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
AC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Freshsales?
We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently. Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
Very less scope to dislike. didn't find anything at the moment Review collected by and hosted on G2.com.
DD
Davi d.
Gerente de TI
Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Freshsales?
As a Project management for a Software company here in Brazil, I needed a platform that could be used along my CRM, and I can tell that the tools from Freshworks are incredible. They work well in a syncronization mode that enable us to keep our Leads coming in and converting while we take great care of our existing customers. There is a transition phase where our lead will turn into a customer and the score system does it a good job on pinpointing the most interested lead. The layout is fresh, like everything in the suite. I can wait to see what´s next. Great work guys! Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
A Dashboard that will give more control of our data is needed. Review collected by and hosted on G2.com.
SB
Suneet B.
Mid-Market(51-1000 emp.)
What do you like best about Freshsales?
Easy to use ,proper way to maintain huge database, can keep a tap on various activities happening at different locations Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
nothing to dislike about fresh sales as its improving on daily basis and keeping up with the change Review collected by and hosted on G2.com.
UT
Verified User in Telecommunications
Mid-Market(51-1000 emp.)
UN
Verified User in Non-Profit Organization Management
Small-Business(50 or fewer emp.)
What do you like best about Freshsales?
The ease of use - simple, clean design and very easy to make changes to fields. Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
No direct Shopify integration yet. More integration options with other platforms would make a big difference. Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Freshsales?
Simple lead capture, Web to Form , Email Campaign and their mobile app. Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
Nothing specific, most of the features provided are good for their pricing. Review collected by and hosted on G2.com.
CF
Charles F.
Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Freshsales?
The fact that I am able to track my mails, who opens my mails and how often they open it. It gives me far greater insight to understanding which leads are warm and good to go on. Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
The fact that being able to sift through my contacts is a bit time consuming. Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Freshsales?
The Account managers are very prompt in responding, and immediately connect you to the right team/person to address any issue. Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
Some of the features that we were excited about have taken a little longer than expected, but happy that they are working and trying to integrate them into the product. Review collected by and hosted on G2.com.
YM
Yashwanth M.
Co Founder
Small-Business(50 or fewer emp.)
What do you like best about Freshsales?
The fact that you can try out most of the powerful features in the free tier and then make a decision. The product is extremely intuitive and highly recommend it to everyone who is in the market for a Sales First CRM. Review collected by and hosted on G2.com.
What do you dislike about Freshsales?
I would love to see conversations / team inbox in the free version with a one time limit. This way, the users would start using the feature and would push the company to move to a paid version once the cap on conversations is up.
Also, when users receive an email response from a prospect - would love to see a notification. Review collected by and hosted on G2.com.
Freshsales Categories on G2
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