Freshsales Pricing Overview
Freshsales at a glance
21-day FREE trial. No credit card required.
Free to get started, affordable as you grow.
| Name | Price | Features |
|---|---|---|
| Growth | Starting at $9.001 User Per Month | Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
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| Pro | $39.001 User Per Month | Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance
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| Enterprise | $59.001 User Per Month | Designed for mid to large-sized businesses needing advanced customization and governance capabilities
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Freshsales pricing & plans
24x5 email and phone support for all plans.
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Top Rated Freshsales Alternatives
Freshsales Alternatives Pricing
The following is a quick overview of editions offered by other CRM Software
 Starter Edition | $25.001 User Per Month | Out-of-the-box CRM for up to 10 users
|
 Free HubSpot CRM | $0.00 | A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
|
 Base | $19.001 User Per Month | Close's Base license is $19 per user, per month. Avoid missed deals with a single source of truth to manage accounts, contacts, and pipeline.
|
Various alternatives pricing & plans
Freshsales Pricing Reviews
The support team even during the free trial were amazing, naturally you think the support would drop off when you get handed to the on boarding team or when you are onboarded but we always have had dedicated staff who email back quickly, aren't afraid to jump on a call or even help build automations/filters for you.
Handing over from our old crm and the ease implemention of Freshsuite was super easy and handled really well, we were combining mulitiple databases and they helped with that too. The software is super easy to use. The features available for the price are great and the sales team actually use it every day unlike our old CRM Review collected by and hosted on G2.com.
When you're on annual billing, any addons you need you have to pay the annual up to the end of your cycle even if its only going to be a month or two you use them for. This applies to email marketing limits, users and workflows (automatiosn) too which is super niggly. So even though theres a discount for annual it can bite you pretty hard if you need an extra seat for a month or extra workflows for a month etc Review collected by and hosted on G2.com.
no upsides, my attempt to use this was only downsides and frustration. Review collected by and hosted on G2.com.
After evaluating several CRM solutions for my company, I found Freshworks CRM to be the most disappointing option. The platform is unnecessarily complex and counterintuitive, making it challenging to navigate and use effectively.
Customer support was unhelpful when I reached out for assistance, which only added to my frustration. The lack of user-friendly features and support made it difficult to integrate the CRM into our workflow.
I was also concerned about their payment policies. The inability to remove your payment method easily, coupled with their authorization statement to automatically charge the saved payment method, raised red flags for me. As a precaution, I had to cancel the credit card I used to sign up.
Based on my experience and after reading about similar issues from other users, I cannot recommend Freshworks CRM. I suggest exploring other options that offer better usability and more transparent billing practices. Review collected by and hosted on G2.com.
