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Formstack for Salesforce Reviews & Product Details

Mahendra R.
MR
Senior Techno-Functional CRM Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Formstack for Salesforce?

Seamless integration with Salesforce, so very less failures Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

Few more configurable solutions to restrict or make rules on multi picklist fields Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Instead of using community portal for external users we wre able to collect needed data. Review collected by and hosted on G2.com.

Formstack for Salesforce Overview

What is Formstack for Salesforce?

What if your end user only had to fill out the same information once? If Salesforce is at the center of how your organization operates, you can build more efficient, streamlined processes with Formstack for Salesforce, a modular platform for data collection, automated document generation, digital signature and workflows where you can use prefill alongside your data to power end user experiences Formstack for Salesforce is a set of dynamic, customizable modules that allow Salesforce customers to digitize processes at scale, in and around their Salesforce org.

Formstack for Salesforce Details
Product Website
Languages Supported
English
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Product Description

Create a better experience for data collection and optimization, automated document generation, and digital signature with Formstack for Salesforce.

How do you position yourself against your competitors?

Native Form Builder: Easily collect data and improve the customer experience with forms that can be built directly in Salesforce. No integration needed.

Progressive Data Capture: Connect forms to any standard or custom object, dynamically prefill fields with existing data, and easily verify and update records.


Seller Details
Company Website
Year Founded
2006
HQ Location
Fishers, IN
Twitter
@Formstack
6,610 Twitter followers
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
Description

Formstack, LLC is a leading online form-building and data management platform that enables users to create, manage, and optimize forms and workflows. The platform offers tools for form creation, document generation, electronic signatures, and data collection, making it suitable for businesses seeking to streamline processes and improve efficiency. With a focus on user-friendly design and integration capabilities, Formstack serves a diverse range of industries, helping organizations enhance productivity and gather actionable insights through automated data handling. For more information, visit their website at https://www.Formstack.com.


Scott C.
SC
Overview Provided by:

Recent Formstack for Salesforce Reviews

Mahendra R.
MR
Mahendra R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Nice Experience throughout the journey with formstack"
Seamless integration with Salesforce, so very less failures
Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Super Solid Solution for Web To Salesforce"
We love that that the solution is native to salesforce – No need for external integrations, making it a seamless experience for our team. We also ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"It's ok"
I like that I'm able to add in the objects I need to create records for in the form and then easily select the related fields to add.
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Formstack for Salesforce Media

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21 out of 22 Total Reviews for Formstack for Salesforce

4.3 out of 5
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Formstack for Salesforce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Formstack for SalesforceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Cai P.
CP
Business Applications Admin/Developer III
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

Formstack for Salesforce excels in providing an intuitive and seamless form-building experience. Its native integration with Salesforce ensures that data flows directly into the platform without the need for manual intervention or complex data mapping. The drag-and-drop builder simplifies creating dynamic forms, even for non-technical users, and the ability to prefill forms with Salesforce data significantly enhances the user experience. Additionally, the conditional logic and real-time data validation features ensure that only accurate and relevant information gets submitted, saving time and reducing errors. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

While the platform is powerful, its pricing can be prohibitive for smaller teams or organizations with limited budgets. The initial learning curve for configuring more advanced features, like custom objects and complex form logic, can be challenging without sufficient documentation or support. Additionally, the performance of forms with extensive data or complex logic can occasionally lag, which impacts usability. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Formstack for Salesforce is solving the problem of managing and customizing numerous client-facing documents. Previously, we relied on over 30 Microsoft Word templates that required manual updates, creating inefficiencies and increasing the risk of errors. By using Formstack’s form builder, we’ve automated and standardized the process, significantly reducing manual effort and turnaround time.

This transition has benefited us by improving data accuracy, ensuring consistent branding, and enhancing client satisfaction with faster response times. The ability to prefill data directly from Salesforce has also minimized redundancies, allowing us to focus on higher-value tasks. It’s a game-changer for document automation and client communication. Review collected by and hosted on G2.com.

Kyle A.
KA
Salesforce Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

The best part of this product is that it easily integrates with salesforce and the corresponding records and fields. It makes it very easy to update specific records along with automate the input of others. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

There's been quite a few bugs surrounding this application. One of which is the order of operations in which objects are created. It should sequentially check if the record exists in our system before each insert rather than doing it in bulk. Another issue is that there are times when fields for our records just don't show up as an option. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

The primary purpose is increasing efficiency for data entry. We have users that don't prefer to manually create records directly in our Salesforce instance and it makes it easier to explicitly list out which fields they need to fill our for specific purposes. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

I like that I'm able to add in the objects I need to create records for in the form and then easily select the related fields to add. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

They have a section for javascript code which is essential for the forms functionality but the formstack for salesforce support team does not help you troubleshoot javascript issues. Which makes no sense since you need it in the forms.

Why include an area for javascript code and not support it?

Instead they suggest for you to pay a professional services team in order to get simple code help.. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Allows users to easily submit issues which then creates case records and contacts in our salesforce. Review collected by and hosted on G2.com.

Alana W.
AW
Product Marketing Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

Formstack for Salesforce makes it possible for us to track survey results with the person who fills out the information and makes it easier to analyze data. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

It can be a bit complex to use and only certain people on the team can have access for privacy purposes. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

It's helping us connect data with the people it is coming in from. Review collected by and hosted on G2.com.

Rachel R.
RR
US Based Support Manager and CRM Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

I love how easy it is to setup a form and how simple it is to map the data back to the objects in salesforce.

This product has been so valuble in keeping information organized! Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

The only critique I have is the app doesnt allow you to easily add help text to aid in form submissions . Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

It is helping us solve the problem of information gathering and removes the manual step of data entry that occurs from gathering this informaiton from other methods. Review collected by and hosted on G2.com.

Verified User in Photography
EP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

We love that that the solution is native to salesforce – No need for external integrations, making it a seamless experience for our team. We also appreciate the User-Friendly Form Builder that has Drag-and-drop functionality for easy and quick creation. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

Generally speaking - nothing major we dislike. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Web to salesforce solution for customer support and user feedback that is quick and easy. Review collected by and hosted on G2.com.

Nikhil J.
NJ
Manager of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Formstack for Salesforce?

How it is beneficial to save green energy saving papers and helping fill any sort of forms it automates process on salesforce from data collection to digital signature,

It saves time for user by eliminating repetitive and time consuming tasks Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

Sometimes its glitchy and takes us to create over month to create a form and still glitches Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Its integration with salesforce allows us to build a form and then connect through salesforce additionally whatever data we save it saved directly in formstack which is benefiting us Review collected by and hosted on G2.com.

CD
Director of Marketing and Salesforce
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Formstack for Salesforce?

It is easy to create and modify forms quickly, and the results are saved as a file to the appropriate record. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

There are some functionality pieces we would like to have, such as more complex logic options. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

We use Formstack to collect inbound lead information through a variety of forms on our website and various landing pages. Review collected by and hosted on G2.com.

Charu G.
CG
Associate Tech Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Formstack for Salesforce?

I have a requirement to integrate formstack with Salesforce as we need our users to sign some PDFs. We need multi level signature functionality also.

With Formstack for Salesforce, it is very easy to achieve the above functionality with no code. Implementation is really easy and just click and drop functionality.

Their customer support is also very good. They respond usually within same working day. So I will highly recommend this app to users in their frequent use. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

It would be great if there are more help documents/videos available. In some scenarios, I faced issues as help documents are not available properly.

But we have option to raise ticket to their customer support. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

We don't have direct functionality in salesforce to send documents to user for signature. That's why I used Formstack for Salesforce.

We used this app to send PDF and word documents to the user for signature and then we stored those documents back in Salesforce. We also used this app to have multi level signature functionality. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Formstack for Salesforce?

Formstack can flexibly integrate standard or individual attributes from all objects to create Word or PDF forms and proves to be a very flexible tool. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

Formstack is very easy to use and no dislikes. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Automatic creation of documents within the distribution and sales processes. Review collected by and hosted on G2.com.