Force24 Reviews & Product Details

The integration between Force24 and our CRM is fantastic and keeps all our data up to date and in a central location. Also, the ability to create snippets to allow the quick build of microsites and landing pages makes our workload a lot lighter. Review collected by and hosted on G2.com.

The connection between Force24 and our CRM is only polled once per hour, which can cause small delays in data being updated. Also, I hoped that I would be able to trigger automated workflows and sending of emails using Force24's API, but I don't believe that is possible as of yet. Review collected by and hosted on G2.com.

The ability to create a customer journey so that leads are not wasted and website visitors are not lost. With Force 24 we can ensure that these potential customers continue to be exposed to our marketing message Review collected by and hosted on G2.com.

No downsides particularly so far. There is a degree of complexity to the creation of user journeys in terms of the vast array of fields and commands but ultimately this is to the benefit of the customer due to the flexibility available. Review collected by and hosted on G2.com.

Force24 is the best tool that one can use out of all the other competitors of the category, where it allows the user to decide and take actions and mofify accordingly Review collected by and hosted on G2.com.

I would rather say nothing to dislike out of the feature loaded force24. And i am sure that no one else will say something that they dont like. Review collected by and hosted on G2.com.

There are so many easy and quick ways to segment the audiences for a variety of campaigns. We can use this across our value chain to nuture, prospect and remarket clients. Review collected by and hosted on G2.com.

The only thing that has prevented a 10 star review, is the time to function. We were integrating with a fairly unknown CRM which meant the onboarding process was a little long; however, once it was fully set up, it performs as well as we could hope. Review collected by and hosted on G2.com.

The insights into our customers and prospects are much better than before our implementation. More targeted marketing has been made possible because of the insights into our data and impressive journey mapping functionality. Review collected by and hosted on G2.com.

There was nothing we really disliked - we struggled a little bit at first with navigation and some template building, but the training was excellent, and we soon found our feet! Review collected by and hosted on G2.com.

Our business requires multiple types of communication from prospecting to nurturing all the way through to customer management. I love how force can handle the complexities in my business in such a simple way.

Support is instant and strategy input from their experts takes my comms to a whole new level.

Happy to recommend! Review collected by and hosted on G2.com.

I spend a lot of time writing my email content, would be nice to have a team that would do it for me. Review collected by and hosted on G2.com.

Nothing, the UI is terrible, everything needs customisations, and it is very expensive. Review collected by and hosted on G2.com.

Missold by sales, the solution has no native integrations, and everything that should be standard has ludicrous fees. Very much feels like a platform in Beta. Locked us in contract for 12 months, a huge mistake.

Save your time and money and go with a better solution. Review collected by and hosted on G2.com.

The platform so far has delivered in everyway. Plus the onboarding was smooth and accomodating. Usually any issues are answered within a matter of minutes. Review collected by and hosted on G2.com.

I think it would be good to have an app for 'Reports' so the companies decision makers can see the progress of using the software first hand. Review collected by and hosted on G2.com.

The best thing about force 24 is the ability to create simple marketing Journeys using their drag and drop interface. Review collected by and hosted on G2.com.

Unfortunately we're having to teething problems with translating our marketing journeys into Force24. Some of our initial comms are time sensitive and aren't sent fast enough. We're working with Force24 to improve these times though. Review collected by and hosted on G2.com.

Great control of data inside, filtering, automated segmentation and custom fields make this incredibly powerful. Creating email journeys/sequences is intuitive. Support is one of the best amongst SAAS products. Review collected by and hosted on G2.com.

Creating email templates is clunky and can be frustrating as the line spacing changes everytime you click on edit and CSS just keeps getting added rather than changed. May have to start creating HTML templates elsewhere and copying it in rather than using the editor. Also the deliverability reports are good, but sending campaigns doesn't always seem to actually send to the audience. Review collected by and hosted on G2.com.