Force24 Reviews & Product Details

I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I like how Force24 solves the issue of managing campaigns across different channels separately and removes a lot of manual follow-up by automating customer journeys. What I like most about Force24 is how easy it is to build automated customer journeys without much technical effort, and the interface feels clean and simple compared to many other marketing tools. I also appreciate that the initial setup was mostly smooth, and basic tasks like importing contacts and setting up email campaigns were straightforward. Force24 has made our marketing work much more organized and efficient, and the automation saves a lot of time for the team. Review collected by and hosted on G2.com.

Sometimes Force24 feels a little heavy when working with large contact lists, and the navigation can be confusing until you get used to it. A simpler way to build advanced workflows would be nice. Review collected by and hosted on G2.com.

Creating journeys is easy to understand. the chat bots are always helpful when i have had issues. We have also recently integrated forms onto our website for data capture. Review collected by and hosted on G2.com.

Having to republish templates if i need to tweak something after uploading it into the journey. Review collected by and hosted on G2.com.

The Journey Manager for emails is easy to set up and use, and it has helped us improve the way our nurture email campaigns perform. The visual email flow is clear and intuitive, which makes it simple to understand what’s happening at each step and to optimise this feature across multiple campaigns. Review collected by and hosted on G2.com.

The process of setting up microsites is hard to understand unless someone shows you first or you have to Google it. Review collected by and hosted on G2.com.

I use Force24 for email marketing and I like its ease of use. I trust the platform and appreciate that help from the team is always on hand. I value the email design and segmentation features, which allow me to get bulk branded emails and our content out easily and quickly. The initial setup was super helpful and Force24 clearly had much better features and extra support compared to Campaign Monitor, which we used before. Review collected by and hosted on G2.com.

The AI feature when pulling contact lists is sometimes not reliable. Review collected by and hosted on G2.com.

I like the ease of use of Force24 combined with its strong automation features. The dashboard is intuitive, making it easy to monitor campaign performance and audience behavior. Force24's ability to automate emails, lead nurturing, and follow-ups based on audience behavior is very helpful in saving time. The initial setup process is also relatively easy and structured, with an intuitive interface and onboarding support from the Force24 team. I give it a score of 9 out of 10 for the ease of use and automation features of Force24 that help improve the efficiency and effectiveness of marketing activities. Review collected by and hosted on G2.com.

Although Force24 is very helpful, some advanced features take time to understand, especially for new users. For advanced features, it would be very helpful if Force24 provided direct contextual guidance within the platform, such as tooltips or interactive walkthroughs, so that users can understand complex functions without having to rely on separate documentation. Review collected by and hosted on G2.com.

Good customer support, great amount of features on the platform Review collected by and hosted on G2.com.

Not many downsides of using Force24, only thing is just a slight personal preference on layouts with multiple tabs. Review collected by and hosted on G2.com.

The visual aspect of the journey builder Review collected by and hosted on G2.com.

Integration with the in house CRM proved a little difficult Review collected by and hosted on G2.com.

The ongoing support from the team and AI assistant. Review collected by and hosted on G2.com.

To change the background colour you have to change it in 2 areas which i don't see the benefit of. Review collected by and hosted on G2.com.

It takes some time to get used to this tool, but when you use it constantly, it is great way to increase your sales, keep profesional communication to your audience. And the best part is you can see your reached contacts website activity Review collected by and hosted on G2.com.

Email templates validation takes some time as it is not visible at once which block area needs to be fixed. But after addressing the issue to customer support, we get this issue solved very quickly. Review collected by and hosted on G2.com.

Simple platform with quick and efficent support and tutorials Review collected by and hosted on G2.com.

Nothing so far. Implementation was a bit slow but that was due to a misunderstanding by me Review collected by and hosted on G2.com.