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Flow CX Reviews & Product Details

Flow CX Overview

What is Flow CX?

Flow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations. The Flow CX product suite includes many features such as: - Fully configurable Customer Surveys - Multiple channel Feedback, Email, SMS, Website, Facebook... - Complete Action management - ticketing system - Deep CRM/Database integrations - Online Review Management - Text Analysis - Customer Panels - Reporting

Flow CX Details
Languages Supported
English
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Product Description

Flow provides a clear roadmap to a better customer experience delivery. It ensures you see the gaps and gain the insight you need to improve.


Seller Details
Seller
Flow CX

Paul C.
PC
Overview Provided by:
Founder at Flow CX

Recent Flow CX Reviews

Matthew A.
MA
Matthew A.Mid-Market (51-1000 emp.)
4.5 out of 5
"A product that delivers and a service that goes above and beyond"
Any changes or enhancements were accommodated by the vendor
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Flow CX Media

Flow CX Demo - Feedback Inbox
Outlook style Inbox for viewing Feedback
Flow CX Demo - Campaign Management
Multistep configurable Campaigns and workflow
Flow CX Demo - Out of the box Reporting
Multi-location Reporting and analysis
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Have you used Flow CX before?
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1 Flow CX Reviews

4.5 out of 5
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1 Flow CX Reviews
4.5 out of 5
1 Flow CX Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Matthew A.
MA
General Manager - Group Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Flow CX?

Any changes or enhancements were accommodated by the vendor Review collected by and hosted on G2.com.

What do you dislike about Flow CX?

The data range selector for a specific month needs to be manually selected Review collected by and hosted on G2.com.

Recommendations to others considering Flow CX:

If you have a specific requirement discuss it with the vendor and see if it is viable to enhance the core offering Review collected by and hosted on G2.com.

What problems is Flow CX solving and how is that benefiting you?

Leveraging the capabilities of Flow CX to address repetitional risk before it reaches the public domain. Issues management was an important aspect and the Flow CX team worked with us to optimise the platform to address this requirement Review collected by and hosted on G2.com.

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