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Firmable Reviews & Product Details

GV
Chief Customer Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmable?

Firmable provides quality data for Australian Market. It is very easy to use, realiable B2B database.

The filters are very easy to use and has many options to search. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

The downloading the information is not on the same page as the search results are. Its a two step process, where we need to store our search data and then download the data into a spreadsheet. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Looking for list of decision makers and Firmable helps us to find it. Review collected by and hosted on G2.com.

Firmable Overview

What is Firmable?

Firmable is Australia's #1 B2B database, empowering businesses to make smarter decisions and outperform by providing in-depth information about leads, customers, and candidates. With access to contact data for over 10 million Australian decision-makers, including email and mobile numbers, sales and marketing teams can accelerate growth and enhance engagement, recruiters can identify and attract top talent, and anyone seeking reliable market intelligence can save valuable time. The Firmable, B2B database platform has: 👉Over 1 million Australian B2B companies and 10 million people. 👉Accurate and detailed profiles with localised information, including ABN, industry segments, tech stacks and more. 👉Wide mobile and email coverage 👉Local support Firmable is focused on helping you and your sales team reach your growth targets.

Firmable Details
Product Website
Languages Supported
English
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Product Description

About Us: As a founding team of sales, marketing, operations, and data nerds, we wanted to build a technology platform that solved one of the biggest problems in today’s businesses: Data. Customer, prospect, and candidate data is often messy, out-of-date, tricky to source, and hard to navigate. Most importantly though, it’s difficult to make smart business decisions from bad data. So, we set out to solve that problem by building Australia’s definitive source of business and market intelligence for B2B businesses. What’s different about us is that we not only have the largest set of Australian companies in the one place, we do it with accuracy and have the richest set of data attributes against those companies – from foundational data like location, industry, and employees; to next gen data points such as company tech stacks, web traffic, and reviews; and deep local information including ABN mapping and more. We’ve of course got both company and people data so you can manage all your sales prospecting, marketing lead generation, HR recruitment, and market sizing processes with ease. In other words, we’re a B2B database platform that helps businesses grow faster and make smarter decisions.

How do you position yourself against your competitors?

We are Australia's #1 B2B database, providing the largest and most accurate database for the local market.

Why is Firmable the best platform for local Australian B2B data?

👉 Twice as many Australian B2B contacts in our database than our competitors with 10 million decision makers.

👉 Most accurate local mobile phone numbers with more than 1.2 million numbers and counting.

👉No one else does Australian location or postcode searches like us.
Want to pinpoint businesses in a specific postcode or radius? We got you.

👉Unrivalled local business data.
Looking for NDIS providers or targeting local childcare centres? We've mapped local registers across Australia to give you easy access to key business data. You want it, we got it.

👉DNC list compliance.
Worried about calling mobiles on Australia's Do Not Call list? Chill. Our platform washes against DNC list to help you stay compliant.


Seller Details
Seller
Firmable
Company Website
Year Founded
2023
HQ Location
Melbourne, Australia
Twitter
@_Firmable
76 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

Firmable is Australia's #1 B2B database, empowering businesses to make smarter decisions and outperform by providing in-depth information about leads, customers, and candidates. With access to contact data for over 10 million Australian decision-makers, including email and mobile numbers, sales and marketing teams can accelerate growth and enhance engagement, recruiters can identify and attract top talent, and anyone seeking reliable market intelligence can save valuable time. The Firmable, B2B database platform has:
👉Over 1 million Australian B2B companies and 10 million people.
👉Accurate and detailed profiles with localised information, including ABN, industry segments, tech stacks and more.
👉Wide mobile and email coverage
👉Local support Firmable is focused on helping you and your sales team reach your growth targets.


Jane  E.
JE
Overview Provided by:

Recent Firmable Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Growth Executive"
Easy UX, can request peoples email address and phone number if not available, and easy to narrow down your search
Leigh-Ann F.
LF
Leigh-Ann F.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great source of reliable contact data"
Australian based Quality data Good customer service Large quanity of local contacts
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Really great use for our company"
Great UI Support from Chester has been amazing Easy to implement Features are amazing
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Firmable Media

Firmable Demo - Australia's go-to B2B database
Australia's most accurate B2B database with over 10 million contacts and 1 million companies. Deep localised data and local support.
Firmable Demo - Firmable Browser Extensions
Browser extensions allow you to engage instantly with prospects and customers across the tools you use every day, including LinkedIn and any company website.
Firmable Demo - Firmable and CRM Integrations
Now you can increase the speed and accuracy of your sales prospecting with CRM integration. This partnership allows you to: 👉Find new prospects and expand your database 👉Enrich company records in CRM 👉Enrich contact records in CRM 👉Get Firmable data without leaving your CRM
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Have you used Firmable before?
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32 out of 33 Total Reviews for Firmable

4.8 out of 5
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32 out of 33 Total Reviews for Firmable
4.8 out of 5
32 out of 33 Total Reviews for Firmable
4.8 out of 5

Firmable Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FirmableQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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0 (Difficult)
10 (Easy)
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Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Firmable?

We've been using the Firmable platform for several months now to assist with sales intelligence in the construction vertical. We operate in Australia and we've found the quality of data to be excellent. It's been extemely valuable to use 'one pane of glass' to get a view of the businesses we look to work with. We're loving the construction vertical. It's perfect for our use case

The information is granular and saves us the hassle of connecting to multiple, disparate systems to get the information we need. Having Firmable connectiong to our HubSpot CRM is a nice touch and a real time saver.

We haven't needed much in the way of support, as the platform is pretty intuitive, but it's great to have local team if we need it. Setup is simple. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

We haven't encountered any material issues at this stage. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

detailed firmographic information such as website traffic, customer reviews, and social media presence. This granular data helps businesses build detailed profiles of potential leads and customers, enhancing targeted marketing Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks for the great review! We love hearing this feedback from our customers.

Alexander A.
AA
Business Development Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Firmable?

Deciding to sign with Firmable was straightforward for me and my Director. Chester from sales made the process easy, providing all the information and demo access we needed to evaluate the platform against competitors. Onboarding was seamless, thanks to our CS, Rowan, who regularly checks in and keeps us updated on new features. Rowan also welcomed feedback on the platform's UX. It’s been refreshing to partner with an Australian-based team in the same city, sharing a similar growth mindset. Having the option to request data is also a game changer. It was also very easy for me to onboard and train my own team who had not used this kind of platform before and it something they use everyday. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

Currently, the platform does not allow for search using URL's, which the team has assured me is something they are working on. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

They are currently working on making the search function more intuitive and efficient. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks, Alex, for the great review! We really appreciate the feedback.

Benjamin R.
BR
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmable?

Fu*k, I love Firmable.

Firmable has helped supercharge our B2B outreach efforts with unrivalled data depth and accuracy, a constantly improving UX/UI and a great, local Australian team. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

We jumped on board before launch and the interface was a little difficult to navigate at first.

No longer, the team have made great strides to get help us to the heart of the data we need to connect meaningully with our ICP's in Australia. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Accurate B2B contact information is increasingly difficult to come by at scale. Firmable makes it really easy to get the right data to connect meaningfully with prospects. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks Ben, we love having you and the team on board for this journey!

Ken  O.
KO
Head of Business Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmable?

Firmable is by far the most accurate and reliable B2B database for Australian companies I've ver used. The platform is really easy to use and makes finding information fast without the hassle. The Firmable team is also lovely and their customer service is outstanding. They make sure all your questions and issues are addressed ASAP by a real team. All of these attributes combined make Firmable an essential tool for our business needs. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

Nothing that I disliked other than some manual elements of the platform but the team is working away at automatic those functions. I dont see that being an issue for much longer. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Firmable helps me find leads by providing accurate and comprehensive B2B data for Australian companies. The data base is reliable which means it eliminates the frustration of outdated or incorrect information, ensuring that I have the most current data at all times. This accuracy means that my marketing, outreach and sales efforts are optimised and more effective.

Additionally, the platform's ease of use saves me time and effort, making searching for the information you need that much easier. With local support from an Australian provider, the service and customer experience its faster and more relevant. Firmable helps streamline my business processes, improve data-driven decision-making, and ultimately drive growth and success. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks for the review, Ken. Glad to have you guys onboard and watch this space on the automated elements you mentioned.

Leigh-Ann F.
LF
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmable?

Australian based

Quality data

Good customer service

Large quanity of local contacts Review collected by and hosted on G2.com.

What do you dislike about Firmable?

Not all information is up to date (some people have left companies but not updated) however, you can request updates Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Finding out who are customers are. Who are the right people to speak to? Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks for your review Leigh- Ann, always great to get this feedback.

Matt P.
MP
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmable?

The completeness of data across many scale of businesses, from SMB's up to large corporations. Our business relies on cold-calling so Firmable has become a core part of our business that we use every day. The quality of data is far superior to any other product we've tried. The customer service is also excellent – if some data isn't available there is a great local team to track it down immediately. It was super simple to implement and integrate with our CRM (Hubspot). Review collected by and hosted on G2.com.

What do you dislike about Firmable?

There were some limitations on the ability to create lists initially but this has now vastly improved. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Firmable solves the problem of incomplete data sets in Australia. By leveraging Firmable's amazing data set we have been able to increase our revenue by 20%. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks for the review Matt. Glad to hear Firmable is a core part of your business outreach.

Matthew B.
MB
Senior Partnersips Manager ANZ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Firmable?

Firmable's really impressed me! They have reliable data that is easy to use and find that is specific to the Australian market. Additionally customer support is strong as they look to improve their product. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

There are still some further integrations and product features that would be nice to have such as email sequencing etc. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Firmable offers an Australian specific data partner that can offer our sales team an additional data source to prospect from and further enrich that data that we already have. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks Matthew, appreciate the review!

Leo R.
LR
Director, Sales &amp; Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmable?

Firmable manages to swing with the heavy hitters in the industry like Lusha + Apollo despite being much newer to the game. Often, it will have numbers where Lusha won't - and it has a few features around the edges that make it actually a better offering. Stuff like their pricing model with credits, the request numbers, all great features for sales reps. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

Only a couple minor UI things around the edges. Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Enrichment - helps us contact the people we need to contact. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks Leo, appreciate your feedback!! Get ready for some big UI updates coming soon.

Ricky P.
RP
Chapter Head - Executive Member
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmable?

The slam dunk feature is their company data. Nothing else holds the unique lists coming from local registries.

Even being able to enrich ABN is something noone else does. Sounds simple, but you list IS your strategy, and with Firmable, we get better lists. Review collected by and hosted on G2.com.

What do you dislike about Firmable?

Keen for them to build out their API more for some power use, but I appreciate they have to prioritise the development roadmap Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Pointer and our clients solve a problem. There are ocmpanies out there who have the problem that we solve. I need to be able to find these companies and contact them. Firmable allows me to do this in a way that no other data provider does. Their company data for Australian companies is beyond what other providers can deliver?

The database for contact data (people who work at the company) with direct mobile numbers also surprises all other data providers we have used, and to be clear, we have just used them all.

If you are running outbound, or building lists in Australia, this is essential kit. Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks for the review, Ricky! Stay tuned for our API update :)

Zenon S.
ZS
Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmable?

I know Firmable is typically used by B2B sales teams, but whilst I was job hunting I was looking at target companies to work for and actually found Firmable to be a great way to find them! Specifically I was looking for startups in the Melbourne Tech space, which I had previously found hard to get details on, but Firmable was super useful and already has features such as pre-built "registers" that filtered to exactly that market segement. This gave me details such as recent funding history, recruiters I could connect with, and direct contact details of hiring managers. I ended up finding a job & would recommend the platform!

Alongside this, the platform was easy to use & intuitive, the contact details were accurate, and the team were super friendly and reached out. I've even now convinced my new company to use them too, and continue to love it! Review collected by and hosted on G2.com.

What do you dislike about Firmable?

It would be great to have Job ads / open position data in the platform to help with the job hunting.

Otherwise, its great! Review collected by and hosted on G2.com.

What problems is Firmable solving and how is that benefiting you?

Getting an accurate, extensive, and reliable database of employers throughout Australia - it helped me get a job Review collected by and hosted on G2.com.

Response from Jane Elg of Firmable

Thanks Zenon, love the review! Appreciate you spreading the word. Hope all is going well with the new job :)