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Fingerprint Reviews & Product Details

DT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Fingerprint?

Fingerprint helps us stop users allowing others to log in as them and it is very accurate at what it does. Using their Cloudflare integrations makes it super simple to deploy and is very effective at stopping as blockers from blocking it. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Honestly, there is no real downside. If you need to protect your data and users from fraudulent behaviour then it's hard to look past fingerprint. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

It stops our users from sharing their account details so that someone else not on location can do the work they are supposed to be doing. We use location coupled with fingerprint to determine this. Review collected by and hosted on G2.com.

Fingerprint Overview

What is Fingerprint?

So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers industry-leading accurate visitor IDs that last for months instead of days, fast with a simple API call for real-time decisioning, and actionable with device intelligence, enabling users to make smarter decisions.

Fingerprint Details
Product Website
Languages Supported
English
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Product Description

As opposed to top-down, enterprise-focused fraud prevention platforms, FingerprintJS prevents digital fraud by uniquely and accurately identifying users, and empowering technical teams to use that data in a way that works for their applications.


Seller Details
Company Website
Year Founded
2019
HQ Location
Chicago, US
Twitter
@FingerprintJS
571 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Description

Fingerprint empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. Some of our customers include Booking.com and Yahoo just to name a few. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open source project is FingerprintJS (
0K+ stars on GitHub). We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) , and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).


Courtney R.
CR
Overview Provided by:

Recent Fingerprint Reviews

ER
Eldar R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing product"
Works fast and efficiently, very advanced technology
JR
Jason R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great product, excellent support and catches the bad traffic"
Implementation was very straight forward and Fingerprint is always putting out new features to help stop all the bad traffic from getting to your s...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Good at preventing fraud"
The product is relativly easy to setup and has helped my company cut down on multi account creation fraud better than any competitor we've used so ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Fingerprint Media

Fingerprint Demo - 2023 Year-In-Review Data Report
Graphic showing device intelligence data in 2023.
Fingerprint Demo - Smart Signals
High-level overview of Smart Signals available on Fingerprint.
Play Fingerprint Video
Internet browsing is faceless, which makes it hard to predict people's intentions and distinguish good actors from bad ones. With Fingerprint Pro, you can uniquely identify users using over 100 signals.
Play Fingerprint Video
Internet browsing is faceless, which makes it hard to predict people's intentions and distinguish good actors from bad ones. With Fingerprint Pro, you can uniquely identify users using over 100 signals.
DEMO: Personalize and Tailor Your Customer Experience with Fingerprint
Play Fingerprint Video
DEMO: Personalize and Tailor Your Customer Experience with Fingerprint
DEMO: Prevent card cracking attempts, stolen credit cards, & reduce chargebacks with Fingerprint
Play Fingerprint Video
DEMO: Prevent card cracking attempts, stolen credit cards, & reduce chargebacks with Fingerprint
DEMO: Detect and Prevent Coupon and Promo Abuse with Fingerprint
Play Fingerprint Video
DEMO: Detect and Prevent Coupon and Promo Abuse with Fingerprint

Official Downloads

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97 out of 98 Total Reviews for Fingerprint

4.6 out of 5
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97 out of 98 Total Reviews for Fingerprint
4.6 out of 5
97 out of 98 Total Reviews for Fingerprint
4.6 out of 5

Fingerprint Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FingerprintQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KS
Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fingerprint?

I recently used fingerprint, a digital fingerprint platform designed to assess the fraud level of users. From the moment I accessed the site, I was impressed by its sleek and intuitive interface. The process of generating a unique digital fingerprint was straightforward, and within moments, I had a comprehensive assessment of the user’s fraud risk level. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

We have observed for some time that in some cases the fingerprint is not generated, in that we get a null, but in which case it happens, how the user is bypassing the security, we are also trying to understand this and for this we will also talk to the customer support of the fingerprint. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

Digital fingerprinting creates a unique identifier for each user based on their device, browser, and online behavior. This identifier can be used to assess the risk level of each user, helping to detect and prevent fraudulent activities before they occur.

By identifying and flagging potentially fraudulent users early, businesses can prevent financial losses, protect their customers, and maintain trust. Review collected by and hosted on G2.com.

Lakshay D.
LD
Founding Frontend Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Fingerprint?

The best thing about Fingerprint is definetly the ease of setup, it's literally just a few lines of code and it does everything for us, from identifying each visitor with consistency to bot detection. Our primary purpose to use Fingerprint was to prevent data scraping and fingerprint is doing a fantastic job for this.

The support from fingerprint is on top, they regularly email you regarding optimisations and SDK upgrades which is great. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

There is no downside as such it's just that the pricing is a little too high, for startups/companies that can afford it, this is the best solution. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

We have seen a rise in data scraping with users using headless browsers, clearing cache/cookies and there was no way to uniquely identify each user for rate limiting. We are using fingerprint for this purpose as it is very difficult to change the fingerprint id and hence we have implemented a very robust solution for rate-limiting by using fingerprint. Also, the bot detection feature is quite good, we were not aware of it earlier but now it helps us in implementing proper guardrails on our website. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fingerprint?

Getting a unique fingerprint per browser that is relatively stable and stays stable even in Incognito mode and when using a VPN.

In addition to this, you can validate the fingerprint using an API call to prevent users from sending fake fingerprints.

The fingerprint generated is much higher quality than the free libraries out there. We used to rely on some free libraries but we could never trust them. The paid Fingerprint.com Pro fingerprints are much more reliable. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

The biggest issue is that in some cases we're seeing some browsers have very unstable fingeprint, eg changing very frequently (changing every few days).

We wish there was more documentation on this phenomenon, and there was documentation on how to recreate the phenomenon.

There are also plugins out there that claim to prevent fingerprinting. We'd like Fingerprint.com to address these claims in their documentation, Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

It helps us try to identify a user even as their browser user agent changes, even if they are clearing cookies, and even if they are using Incognito mode or VPN. Review collected by and hosted on G2.com.

Ben R.
BR
VP of Product - Growth
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fingerprint?

Fingerprint provides so much data that it makes identifying fraud easy. From their smart signals to just the raw data, there is plenty of insights to be had. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Fingerprint does not do any "ip" scoring like some comepetitors, but this is not their strength. Would be great to have this included in the the payload though. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

Fingerprint helps us by stopping fraudulent accounts from being created. Using their visitorId, we're able to stop bot farms from generating too many accounts on our platform by forcing them to have real devices. Fingerprint also provides very robust VPN detection for us which allows to better identify where our users are from. Fingerprint also helps us blocks users using bad devices or emulators, which is a huge bonus. Review collected by and hosted on G2.com.

Dana B.
DB
Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fingerprint?

Fingerprint does an amazing job identifying devices and has been an essential tool to help us prevent fraud and duplicate accounts. They are a must have in the fraud prevention tool box. And unlike many services, they have great documentation making this easy to implement and clear pricing and usage information. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

I have not yet run into a problem with Fingerprint or I'd happily report it here. So far so good. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

Fingerprint helps us to identify devices/individuals trying to create multiple accounts on our app who may be trying to scam our system with duplicate accounts. It's essential to our business and the quality we promise our own clients that only one user has one account. This has been an incredible tool to keep tabs on this. Review collected by and hosted on G2.com.

Harshit  B.
HB
Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fingerprint?

The identification service is reliable and impressively accurate. We use both Android and iOS SDKs they are easy to integrate and are regularly updated to meet complaince. We currently use Fingerprint to stop fraudulent activities at an early stage to remove already compromised devices from the system which makes fraud detection accurate and cost-effective. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Nothing so far, I hope you guys keep up the good work. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

Fingerprint helps us to easily identify and eleminate a concentration of bad actors, they could be coming from a specific geolocation or can be cluster of devices used by bad actors. Once we have identified a single fraudulent device in the chain, we can easily stop all the connected linkages to access the system. This makes our fraud system quite resilient and cost-effective. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fingerprint?

Strong product offering for the pricepoint, and helpful / knowledgeable customer success team -- Emily and Lucas are both excellent, inquiries are responded to promptly and with attention to detail. Product team is also attentive / listens to customer feedback and acts on it.

Fingerprint is at it's best when they go *deep* on particular problems. I love to hear about when they have researchers investigating an aspect/side effect of e.g. jailbroken or remote controlled phones. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

If it were cheaper, would be able to use it on even more surfaces / deploy more widely.

When Fingerprint goes too broad and doesn't focus as much on depth/quality, e.g. first release of Smart Signals, they end up back in the pool of not-very-useful data bloat. Since the initial launch though, it seems Smart Signals has improved. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

Visitor identification, helps detect when fraudsters are returning back to the same site over and over again. Review collected by and hosted on G2.com.

BB
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Translated Using AI
What do you like best about Fingerprint?

Service with excellent usability and easy integration with our web applications. The 99.5% accuracy in device identification is impressive, allowing effective fraud detection and consistent use of visitor IDs over time. The simplicity of the API call for real-time decisions and device intelligence make the platform a powerful tool for developers and businesses. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

The main downside is the high price, especially for small businesses and startups. Additionally, the identification of different browsers on a single device as distinct devices can be inconvenient. Needs improvement in ways to identify cross-device. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

Identify our customers in conjunction with cookies for accurate sales attribution and fraud prevention. Review collected by and hosted on G2.com.

AK
Business Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Fingerprint?

As someone who frequently deals with user data and online transactions, I can confidently say that Fingerprint has become an invaluable asset in our toolkit for detecting fraudulent activity. This platform excels in helping us verify the authenticity of user information, which is crucial in maintaining the integrity of our operations. Fingerprint's advanced algorithms and comprehensive database allow us to efficiently cross-check user details against a vast array of sources. This capability significantly reduces the risk of encountering scams or fake accounts. The intuitive interface and seamless integration with our existing systems mean that we can quickly access and analyze data without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Overall, it's good and accurate. There's nothing to dislike. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

What sets Fingerprint apart is its commitment to continuous improvement. The platform regularly updates its detection mechanisms to stay ahead of evolving fraudulent tactics, which gives us confidence in its reliability. Additionally, the support team is responsive and knowledgeable, providing assistance whenever needed. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Fingerprint?

We've been using Fingerprint JS for about a year now, and we only have great things to say about the product and company.

After evaluating several competitors, we chose Fingerprint JS for their superior accuracy in tracking devices and the additional data provided by Smart Signals, such as VPN and bot detection. Reliability of their API was another big plus.

The API documentation was very clear, making integration and troubleshooting a breeze.

Their success and engineering teams are highly responsive and knowledgeable. They've consistently provided timely and effective solutions to our queries, and have been generally open to having a dialogue on how to improve the product based. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Pricing can be on the higher side when compared with some of the other solutions out there.

The accuracy also degrades when dealing with non-US traffice, but the team are aware of this and have been working to close the gap. Review collected by and hosted on G2.com.

What problems is Fingerprint solving and how is that benefiting you?

It helps us detect and prevent account cycling attacks, and fraudulent signups from bots. Review collected by and hosted on G2.com.