112 FaceUp Reviews
Overall Review Sentiment for FaceUp
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Having software in place which allows anybody in the team anonymously brings up pretty much any topic or issue helps us (business owners) to face the potential problems as soon as they come up. This helps us have a great company culture and team that can rely on the fact that the issues will be solved or discussed. More on the software itself – the onboarding process was flawless, and the support team was always happy to help with any questions we encountered. I'd also like to give them a big thumbs up for managing data and how serious they are about security. Review collected by and hosted on G2.com.
The app pretty much solves everything we wished for. Review collected by and hosted on G2.com.
We especially like the user interface of the app, combined with very high security. The product responds well to the needs of the new European Whistleblower Protection Directive and, in combination with a law firm that can be the system administrator, the company can easily meet this legislative obligation. The price is also very pleasing. Review collected by and hosted on G2.com.
We can't think of anything major. If a bug is found, their in-house development team quickly fixes it. Review collected by and hosted on G2.com.
It helps us to spot quickly problems in the team
It was very easy to implement it.
People in our team loves how easy it is to use it when they want to report an issue
Our HR likes the reports and stats Review collected by and hosted on G2.com.
I didn't find anything in particular that we didn't like. Everything works the way we expected. We are really happy with the tool. The only thing is that I wish we used it sooner. Review collected by and hosted on G2.com.
FaceUp is simply the best whistleblowing tool I know. I love its simplicity and the thoughtfulness of its individual features. It complies with GDPR and all other laws and we have already managed to resolve several cases with it. Review collected by and hosted on G2.com.
FaceUp is still a startup, but they do an amazing job. I can and will only recommend FaceUp. Review collected by and hosted on G2.com.
I like the pro-customer approach of the team. It's probably because they're still a small and flexible team. They can respond quickly to our requests there. In addition to customer support, we also talked to the product manager and co-founder of the platform, from which I judge that they take client feedback really seriously. Review collected by and hosted on G2.com.
We found some confusion at the beginning, but everything was resolved. Review collected by and hosted on G2.com.
I heard the founders of FaceUp on a podcast and then met their salesman Zbynek. Both impressed me with their passion and enthusiastic approach. I think that not just Czech Republic, but the whole world needs people and entrepreneurs like them who truly combine great business skills, desire for improvement and activities that serves a higher purpose. Review collected by and hosted on G2.com.
I can't think of anything they could do better, our employees are satisfied Review collected by and hosted on G2.com.
In comparison to the majority of tools on the market, FaceUp manages to make its platform easy to use for anyone, without the need for long training sessions, while still giving you lots of options and possibilities of what you can do. The integration was also very fast, thanks to the free trial available. Review collected by and hosted on G2.com.
There isn't much to dislike here, really. When we found something that could be improved, FaceUp was very responsive to our feedback and able to help us out in one way or another. Review collected by and hosted on G2.com.
I was especially pleased with the materials that the FaceUp team creates for their clients. Whether it's promotions or legal templates. We have also found some guides and a list of experts we can turn to. Review collected by and hosted on G2.com.
Some of the external experts want high prices for their services. That's why we often turn directly to the FaceUp team, who are always helpful for free. Review collected by and hosted on G2.com.
The app helped us cover both customer and legislative requirements regarding GDPR in a very simple and clear way. Applications can be easily used by both people in administration and workers - it couldn't be more simple. And as we also use it for our improvement ideas and satisfaction surveys, it covered several areas at the same time. Review collected by and hosted on G2.com.
Nothing comes to my mind................ Review collected by and hosted on G2.com.
A lot of things: Multilingualism, simplicity, customer service, user experience, and a positive surprise was the low price. If you are looking for a very high-quality whistleblowing solution for international needs, most of FaceUp's competitors are much more expensive. Review collected by and hosted on G2.com.
Implementation on our own servers is not as cheap as running on the cloud. Although FaceUp offered us this option when asked, we decided to go with the cloud in the end. Review collected by and hosted on G2.com.
