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FaceUp Reviews & Product Details - Page 11

FaceUp Overview

What is FaceUp?

FaceUp is an anonymous reporting platform that includes an ethics hotline and HR tools, allowing employees and students to securely report issues with ease. With customizable forms and top-notch data protection, it ensures a safe speaking-up experience. Fully GDPR compliant and ISO 27001 certified, FaceUp features end-to-end encryption and two-factor authentication. It integrates seamlessly with your organization's systems and is trusted by over 3,700 organizations globally, with more than 20,000 reports submitted. Book a demo with our whistleblowing expert today.

FaceUp Details
Product Website
Discussions
FaceUp Community
Languages Supported
Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Haitian, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese
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Product Description

FaceUp is a web and mobile platform that serves as an online whistleblowing tool. Through FaceUp, anyone can open up anonymously about any issues, or suggest ideas for improvement when something feels off. More than 2,000 organizations are already using FaceUp.


Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Description

FaceUp is a anonymous reporting platform, ethics hotline and HR tool. It is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing.


Petr G.
PG
Overview Provided by:
CMO @Faceup

Recent FaceUp Reviews

Deb  B.
DB
Deb B.Mid-Market (51-1000 emp.)
5.0 out of 5
"FaceUp is Great!"
I like that people can anonymously post concerns and I can respond and revisit posts.
MA
Mohannad A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent and cost effective"
Ease of implementation & administration.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to use - Whistleblowing / Anonymous Software"
Easy to use and navigate Detailed reporting Great feedback tool Covers requirements of SOC Certification Great survey tools
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

FaceUp Media

FaceUp Demo - Try FaceUp - a Whistleblowing & Engagement Platform
FaceUp is an all-in-one whistleblowing and engagement solution, fostering a speak-up culture in your company. Anybody can anonymously send reports through a website or mobile app in just two clicks.
FaceUp Demo - Transform How Your Organization Listens
You can set up your own reporting page, categories, organizational structure, and add members or third parties. There are many useful features such as internal comments, working hours, deadlines, priorities, labels and much more.
FaceUp Demo - Achieve Success with Secure Solutions
Every organization faces unique challenges in building a safe space where every voice is heard. Foster an open and transparent company culture with FaceUp. Cover whistleblowing, employee relations, workplace engagement, regulatory compliance, and 120+ more use cases.
FaceUp Demo - Try FaceUp for Free
Nothing beats trying it for yourself. Explore our features with a 14-day free trial and see if FaceUp is right for you. No commitment.
FaceUp Demo - Top-Notch Security & Global Compliance
You can confidently implement a secure platform that supports compliance needs, promotes transparency, and enables employees to speak up safely.
FaceUp Demo - Achieve Success with Secure Solutions
Every organization faces unique challenges in building a safe space where every voice is heard. Foster an open and transparent company culture with FaceUp.
FaceUp is a secure, intuitive and easy to use platform, which allows employees to report instances of wrongdoing. Anybody can anonymously send reports through a website, phone or mobile app in just two clicks.
Play FaceUp Video
FaceUp is a secure, intuitive and easy to use platform, which allows employees to report instances of wrongdoing. Anybody can anonymously send reports through a website, phone or mobile app in just two clicks.

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112 FaceUp Reviews

4.8 out of 5
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112 FaceUp Reviews
4.8 out of 5
112 FaceUp Reviews
4.8 out of 5

FaceUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FaceUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jan F.
JF
ceo
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Not only is it a great solution for any problems that can happen in organizations, but also there isn’t any other platform that makes employees feel as safe and comfortable as this one. All of our people love and trust it, which is exactly what we hoped for. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

It would be great if FaceUp had more promotion because then we would have maybe found out about it sooner. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

When we encountered a case of harassment within our company, we found out people are scared to come to HR. FaceUp, on the contrary, offers them a safe space where they can reach out to anyone safely, without worrying about the consequences. It has proven effective and helped us tackle any unwanted behaviour. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

It's great to hear that FaceUp has helped address the issue of harassment within your company and provided a safe space for your employees to reach out. Creating a safe and supportive workplace is one of our main goals, and we're happy to hear about the positive impact it has had for your organization.

AV
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

We offer FaceUp to our clients mainly as a legal solution for the requirements from the government. It is compliant with the requirements for the protection of whistleblowers, GDPR confidentiality, and data security standards. Since it can serve as an internal and external channel which employees, customers, and even distributors can use at once, we can recommend it to everyone. On top of that, it has many exceptional features such as customizable notifications, which prevent administrators from ever missing response deadlines from a legal point of view. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Reporting requires an internet connection at all times, which could be something to think about for the FaceUp team. It would be nice to have an offline option too. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

There are many companies that are just finding out about the incoming EU directive, which will affect them soon. Luckily, we can offer them this solution. Thanks to the adjustability of the platform, it can be suitable for any company size, which is perfect for us, as we work with a variety of different clients, out of whom all have unique requirements from such a system. Thankfully, FaceUp usually meets all of them and has extra features that can hardly be found elsewhere on the market. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your detailed feedback on FaceUp! We're thrilled to hear that you find our platform compliant with legal requirements and appreciate the various features it offers. Your suggestion regarding an offline reporting option is valuable, and we will definitely consider it for future updates to enhance user experience. It's great to know that FaceUp is helping you and your clients navigate the complexities of data security standards and whistleblower protection effectively. If you have any more suggestions or need further assistance, please feel free to reach out. We're here to support you every step of the way.

FG
HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

We needed a tool that would work as a central system for gathering feedback, suggestions and concerns all at once. One of our main requirements was to have a straightforward solution that would be easy to navigate and manage. But FaceUp exceeded all of our expectations by offering even more. It provided our employees with a quick way to reach out to the company management with anything they perceive as important, whether it concerns personal or company issues, and our management with a lean platform to work with the inputs. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

At first we expected to discover more serious issues through FaceUp, however, it is rather a good sign that there currently are not any severe problems occurring. And in case they ever occur, we know we are covered. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

Thanks to the clear structure of the administration, we have a simple yet effective process handling the reports we receive. We react almost instantly to what our employees share with us and are able to have an overview of our company environment, which further enables us to improve and maintain it. Additionally, the user-friendliness of the application and administration makes everything extra easy for both sides. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We appreciate your feedback and are glad to hear that FaceUp has provided a quick and effective way for your employees to communicate with the company management. It's great to know that the clear structure of the administration and user-friendliness of the application have made a positive impact on your company environment.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FaceUp?

FaceUp goes beyond a whistleblowing channel with its features. Besides acknowledging GDPR standards and confidentiality, it allows us to have follow-up conversations with the reporters and investigate each case thoroughly. We also like that we can customize the platform and its features, to make it correspond to the specific needs of our company. Another great thing is that our employees can choose between using the web platform or the mobile app, whatever is more comfortable for them. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We like everything the app offers, nothing to criticize. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

The platform helps us make sure that the atmosphere within our company is good and that our employees can function without any worries or concerns bothering them without having a chance to openly (anonymously or not) discuss them with us. With FaceUp, we are maintaining a healthy workplace culture, reducing fluctuation, and ensuring well being of both current and future employees. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're thrilled to hear that you are enjoying the innovative and customizable features of FaceUp, and that it is helping to maintain a healthy workplace culture for your company. Thank you for sharing your positive experience!

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Face up good beyond merely making us component with the regulations. It helps us discover issues within the workplace before they grow and simmer. Perceived trust has increased in the team. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Only wishing we knew about this much earlier, could have saved us a lot of trouble Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

Some of our management have been reluctant to implement a whistleblowing tool, but thanks to it we were able to detect some hr issues early on. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're glad to hear that FaceUp has been helpful in increasing trust and detecting workplace issues early on. Thank you for sharing your positive experience!

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

I love the potential impact FaceUp can have on students or employees, the ease of use, top-notch security, and speed. What’s more, all this comes at a surprisingly good price. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing! Everything either met or exceeded my expectations. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

I mostly appreciate the positive benefits on individual employees. It seems that the feeling of safety in the workplace is significantly increasing with FaceUp. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're thrilled to hear that you appreciate the impact and benefits of FaceUp, as well as the ease of use and security features. Thank you for your positive feedback!

Stanislav K.
SK
Místopředseda výkonné rady
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

FaceUp allows reporting of any kind of problems, ensuring we know about all the important things that happen within our company. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We would enjoy an offline solution as well, that would be available to our older or less technologically skilled personnel. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

Thanks to FaceUp, we can make sure that everything works the way it should, and if it doesn’t, we can act on it quickly enough to prevent any damage. Because of this platform, we don’t need to be too stressed, because we know both our employees and our finances are kept safe. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're pleased to hear that FaceUp is helping you maintain the safety of your employees and finances. Your feedback about the need for an offline solution is valuable, and we will work towards providing a solution that meets the needs of all users.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Having FaceUp has definitely helped our company. Our experience with FaceUp thus far has been excellent, the ease of use of the platform is amazing, along with the features and functionality. The customer support is flawless and meets the value for money. We have been using FaceUp for the past couple of months, and it has helped us resolve the reports far more efficiently than any other platform or method we have used in the past. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Although we have only been using FaceUp shortly, we are satisfied with everything it does and offers. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

So far, we have been solving various small-scale issues, but we let our employees reach out with anything from problems with corporate culture to non-compliance with company regulations. A great benefit is predefined report categories the users can choose from that are manageable and customizable. This feature makes it easy for us to manage incoming reports and keep a long-time overview of the situation in our company through dashboards and statistics, which are included right in FaceUp administration. Security of our employees’ data is also crucial for us. It is a huge advantage that all the information is stored within our database and is only accessible by designated personnel and no third party. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for your feedback! We are glad to hear that FaceUp has helped your company resolve reports more efficiently and that you are satisfied with the platform and its offerings.

Verified User in Logistics and Supply Chain
IL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

FaceUp allows us to get instant feedback on any process or management-related changes, which helps us create a friendly, employee-centric atmosphere where everyone’s opinion counts. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We struggled with getting people to use FaceUp at first, because it all happened remotely. FaceUp support was of great help though, and in the end it all worked out fine. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We’re using FaceUp not only for reporting of problematic situations, but also to gather feedback and other incentives. Having this kind of channel helped us figure out our employees’ needs and opinions and thanks to the feedback we’ve received, we managed to increase our management’s communication transparency. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're glad to hear that FaceUp has helped improve transparency and communication within your company. We appreciate your feedback and are constantly working to make the platform more user-friendly.

Verified User in Investment Banking
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

In our company, we take equality, mental health, and workplace culture very seriously. We were looking for ways to ensure that all of these values are actually being maintained, and FaceUp turned out to be the ideal solution. We like that FaceUp took away the fear of coming to HR with concern and replaced it with a discreet and safe space for our employees to do so. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We have not had any issues with the way FaceUp works so far. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We finally found a way to ensure our employees can safely confide in us. FaceUp is continuously helping us to build trust and community. The overall happiness of our employees has increased ever since the implementation of FaceUp, according to our surveys. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're delighted that FaceUp has been able to support your company in maintaining equality, mental health, and workplace culture. It's great to hear that it has helped to create a safe space for your employees to confide in HR.