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FaceUp Reviews & Product Details - Page 10

FaceUp Overview

What is FaceUp?

FaceUp is an anonymous reporting platform that includes an ethics hotline and HR tools, allowing employees and students to securely report issues with ease. With customizable forms and top-notch data protection, it ensures a safe speaking-up experience. Fully GDPR compliant and ISO 27001 certified, FaceUp features end-to-end encryption and two-factor authentication. It integrates seamlessly with your organization's systems and is trusted by over 3,700 organizations globally, with more than 20,000 reports submitted. Book a demo with our whistleblowing expert today.

FaceUp Details
Product Website
Discussions
FaceUp Community
Languages Supported
Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Haitian, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese
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Product Description

FaceUp is a web and mobile platform that serves as an online whistleblowing tool. Through FaceUp, anyone can open up anonymously about any issues, or suggest ideas for improvement when something feels off. More than 2,000 organizations are already using FaceUp.


Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Description

FaceUp is a anonymous reporting platform, ethics hotline and HR tool. It is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing.


Petr G.
PG
Overview Provided by:
CMO @Faceup

Recent FaceUp Reviews

Deb  B.
DB
Deb B.Mid-Market (51-1000 emp.)
5.0 out of 5
"FaceUp is Great!"
I like that people can anonymously post concerns and I can respond and revisit posts.
MA
Mohannad A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent and cost effective"
Ease of implementation & administration.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to use - Whistleblowing / Anonymous Software"
Easy to use and navigate Detailed reporting Great feedback tool Covers requirements of SOC Certification Great survey tools
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

FaceUp Media

FaceUp Demo - Try FaceUp - a Whistleblowing & Engagement Platform
FaceUp is an all-in-one whistleblowing and engagement solution, fostering a speak-up culture in your company. Anybody can anonymously send reports through a website or mobile app in just two clicks.
FaceUp Demo - Transform How Your Organization Listens
You can set up your own reporting page, categories, organizational structure, and add members or third parties. There are many useful features such as internal comments, working hours, deadlines, priorities, labels and much more.
FaceUp Demo - Achieve Success with Secure Solutions
Every organization faces unique challenges in building a safe space where every voice is heard. Foster an open and transparent company culture with FaceUp. Cover whistleblowing, employee relations, workplace engagement, regulatory compliance, and 120+ more use cases.
FaceUp Demo - Try FaceUp for Free
Nothing beats trying it for yourself. Explore our features with a 14-day free trial and see if FaceUp is right for you. No commitment.
FaceUp Demo - Top-Notch Security & Global Compliance
You can confidently implement a secure platform that supports compliance needs, promotes transparency, and enables employees to speak up safely.
FaceUp Demo - Achieve Success with Secure Solutions
Every organization faces unique challenges in building a safe space where every voice is heard. Foster an open and transparent company culture with FaceUp.
FaceUp is a secure, intuitive and easy to use platform, which allows employees to report instances of wrongdoing. Anybody can anonymously send reports through a website, phone or mobile app in just two clicks.
Play FaceUp Video
FaceUp is a secure, intuitive and easy to use platform, which allows employees to report instances of wrongdoing. Anybody can anonymously send reports through a website, phone or mobile app in just two clicks.

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112 FaceUp Reviews

4.8 out of 5
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112 FaceUp Reviews
4.8 out of 5
112 FaceUp Reviews
4.8 out of 5

FaceUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FaceUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

The story behind the platform. I like that by signing up for the corporate version we are helping kids in schools fight bullying. Plus it's very simple, secure etc. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

They don't currently have as good a workflow as they could have. However, I have spoken to support and they have been showing new designs of the administration where they are improving it noticeably. Review collected by and hosted on G2.com.

Recommendations to others considering FaceUp:

I definitely recommend using the Standart version, it has a lot of extra features Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

I am dealing with the obligations arising from the new EU directive. FaceUp has all the necessary features - anonymity, archiving, deadline watch, automatic response to the whistleblower, GDPR compliant... Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that you find our whistleblowing interface easy to manage and customize. It's great to know that your team appreciates the in-app materials and finds communication with reporters comfortable. We're committed to providing a user-friendly and effective platform for addressing internal issues.

If you ever have any questions or need assistance, please don't hesitate to reach out. We value your feedback and are here to support you in any way we can. Thank you for choosing FaceUp as your whistleblowing solution!

Tadeáš K.
TK
Fellow
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

The app works in the cloud, so it's available anytime, anywhere. I also like the possibility of further communication with the sender of the report. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

It might be nice to add a better polling solution. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We collect not only serious reports, but also any opinions of our colleagues. Whenever there is a change in the company, we ask for their opinion and can pick up on potential unrest. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We appreciate your positive feedback about the cloud-based accessibility and communication capabilities of FaceUp. Your suggestion for a better polling solution is noted, and we are committed to enhancing our platform based on user input. It's fantastic to hear how FaceUp is assisting your company in gathering diverse feedback and identifying potential issues.

Lucy S.
LS
HR director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

The platform is very easy to use and secure. We are receiving reports from our employees because they trust the platform. I can recommend FaceUp as a reliable solution - it is making a positive impact to our business. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing at this moment. We will see if there is anything to be improved in the future. Review collected by and hosted on G2.com.

Recommendations to others considering FaceUp:

N/A Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We provide a whistleblowing solution in terms of EU Whistleblowing Directive but also as an HR tool. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for your glowing review! We're thrilled to hear that FaceUp is meeting your expectations and making a positive impact on your business. Our team is dedicated to providing a user-friendly platform with top-notch security and support and our customer support team is happy about your feedback. If you ever have any suggestions or feedback for improvement in the future, please don't hesitate to reach out. We're here to ensure your experience with FaceUp remains excellent. Thank you for recommending us as a reliable solution for whistleblowing and HR needs. If you have any questions or need assistance in the future, feel free to contact us.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FaceUp?

Strongly determined team.

Pro-customer approach.

Easy to use APP.

Fast product development.

Intuitive design and clear statistics. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I have not been able to find a single disadvantage so far. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

I looked for a tool that covers all EU legislative requirements in whistleblowing. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for your kind words! We're glad to hear that you find our app easy to use and beneficial for covering EU legislative requirements in whistleblowing.

Jana N.
JN
Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Ease of anonymous communication in need. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing, the app works very good and it has already helped some children. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

I solved that some childen used it to just try it. To me it is very valuable app, because some children are not brave enough to come, and tell me about their problems. For children it is easier to use the app. Using the app's callback feature, you can track down and help a child in need. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that the app has been helpful for children in need. Providing a safe and anonymous platform for communication is one of our top priorities. We appreciate your support and are glad to hear that the app is making a difference in the lives of children. If you have any suggestions or feedback on how we can further improve the app, please feel free to reach out. Your input is valuable to us. Thank you for using FaceUp to support children in need!

KK
HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Clear design, stable, bug free, customization, mobile apps, voice messaging Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing major. As I mentioned everything is clear, easy and user friendly. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We were looking for a tool with a quick implementation that would help us easily and without high costs to fulfill the requirement to implement a reporting form on the company's website. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're thrilled to hear that you find FaceUp easy to use and that you appreciate our great support and fast communication. Thank you for your positive feedback!

LS
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Using this platform was surprisingly friendly and intuitive. It seems these guys have experience and know very well what they do. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I didn't find any aspects to dislike. Everything was working well for me. Review collected by and hosted on G2.com.

Recommendations to others considering FaceUp:

I highly recommend to subscribe the Premium version, it is worth it. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

The platform was implemented by our HR to cheer up the employees to speak up and solve everything anonymously. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for your positive feedback! We're thrilled that everything worked well for you and that you found the platform to be worth subscribing to the Premium version.

LK
Attorney at Law
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

The technology is easy to use, robust and safe. As a user I also appreciate FaceUp's excellent react time. As a business partner, I admire their philosophy and approach. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing, I am fully satisfied with the product and support. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

They offer complex technical solutions for whistleblowing which I consider to be a perfect instrument for compliance but also the development of companies and other organisations. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

It's great to hear that you find our technical solutions for whistleblowing beneficial for compliance and the development of companies and organizations. We appreciate your support and partnership.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

Above all, I like the straightforward design and the ability to do everything in a few clicks. The responsive customer support, online onboarding and sample materials are also nice. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

They could add a template for an internal directive in multiple languages... Although the system works in 70+ languages, not all materials are translated. But there is no problem, FaceUp translates everything one by one. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

Face Up gives voice to the silent majority. Hence, it is an important part of a healthy company culture. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're thrilled to hear that you appreciate our responsive customer support and online onboarding process. Your feedback about adding a template for internal directives in multiple languages is valuable, and we will keep it in mind as we continue to improve our platform.

DS
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FaceUp?

We love the simplicity of FaceUp the most. It’s so easy to fill and send the report, especially since it’s customizable, and we can have employees choose different categories based on the topic of their message. Then it’s incredibly simple for us to navigate these reports and solve them, and thanks to the overviews available in the administration, we can process multiple reports at once without losing track. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

In the beginning, we were skeptical of how our employees will react and whether they will want to use this platform. However, since we implemented it, we have only received positive feedback from all sides. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We use FaceUp to gather different kinds of inputs from our staff. We collect feedback about the company processes (positive or negative), check up on possible mental health problems, etc. The biggest benefit is the simplicity of having everything in one place and not needing to search through multiple channels. It’s also helpful that FaceUp offers different types of overviews and dashboards in the administration so that we can see the bigger picture too. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your positive experience with FaceUp! We're thrilled to hear that you find our platform simple and customizable, making it easy for both employees and administrators to use. It's great to know that you have received positive feedback from your staff since implementing FaceUp.

We understand your initial skepticism, but we're glad to have won you over with our user-friendly interface and comprehensive reporting features. We're delighted to hear that FaceUp is helping you gather valuable insights from your employees and streamline your communication processes.

If you ever have any questions or need assistance with FaceUp, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing FaceUp!