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8 EZFacility Reviews
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EZFacility is key to our operations as a multi-sport athletics facility and competitive soccer club. From facility managment, to league scheduling, to online registrations, to our retail point of sale, EZFacility does it all for us. It is crucial for us to have one software that ties everything we do together and we appreciate that EZ can do this. I've always had great experiences with their helpful customer service as well. Review collected by and hosted on G2.com.
The software does take a little finetuning to figure out how it works best for your busniess, since it is designed to work for a variety of different facilities. Review collected by and hosted on G2.com.
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For me, EZFacility is easy to use and even easier to figure out. Their help pages are very informational with pictures to walk you through trouble shooting issues or answering questions. Review collected by and hosted on G2.com.
I personally have not noticed any downsides of EZFacility. Some of my coworkers have issues when it comes to copying groups and some of the settings, but that's a user error, not a software error. Review collected by and hosted on G2.com.
Their customer support is top notch. We have never not been able to get an issue resolved working with their customer service team. Review collected by and hosted on G2.com.
Certain things seem slightly outdated and there are a few key features that would be nice to have. Review collected by and hosted on G2.com.
The support and customer service team. They always call/email back the next day! Except for Sunday’s. Review collected by and hosted on G2.com.
Some of the payment tracking, invoicing options, and taking of cash payments. Review collected by and hosted on G2.com.
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The program is very straightforward and not difficult to teach but also helps to make scheduling and billing very easy Review collected by and hosted on G2.com.
The interface is a bit outdated. When using the product it seems like it’s an old program compared to others that we use Review collected by and hosted on G2.com.
I like the ability that my clients have to use the self service site to renew their memberships. Review collected by and hosted on G2.com.
Some of the invoicing is a little touchy, and sometimes there is no good way to change the billing date for recurring charges without individually changing each invoice. Review collected by and hosted on G2.com.