Before using Eye4Fraud, we had to dedicate many hours of research in order to validate each and every order. And we still got some wrong. Eye4Fraud gave us peace of mind. Review collected by and hosted on G2.com.
The initial setup didn't cancel bad orders automatically. A quick call to the service center fixed that. Awsome service! Review collected by and hosted on G2.com.
117 out of 118 Total Reviews for Eye4Fraud
Overall Review Sentiment for Eye4Fraud
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I know that whenever we make a sale we don't have to worry about fraud any longer. Being in the home furnishings industry, we have higher ticketed items. Before E4F, we would always be super cautious and tentative of any sale over $1000. E4F takes that out of the equation. They insure it, or don't. Review collected by and hosted on G2.com.
I think that their platform is difficult if not impossible to use on Samsung internet. Have to change over to Chrome when checking anything via mobile. Review collected by and hosted on G2.com.
We no longer have to review each order and worry about Credit Card fraud. Eye4Fraud does it all for us. Review collected by and hosted on G2.com.
There is nothing I dislike about Eye4Fraud. Review collected by and hosted on G2.com.
We finally feel safe shipping our murchandise knowing that Eye4Fraud have this extra layer of protection. We can safely take our orders online. Review collected by and hosted on G2.com.
Sometimes takes a long time to check but maybe it's a good thing. Review collected by and hosted on G2.com.
They are very responsive, very accommodating. They are excellent partners, and they deliver a great service. Very reasonably priced, as well. Review collected by and hosted on G2.com.
Nothing to dislike. They have been very creative and accommodating. Review collected by and hosted on G2.com.
I like the reasonable rate of 1% for insuring all approved transactions. Friendly Customer Service, Mark Freund has been a patient and kind representative. Overall quite happy with the service. Review collected by and hosted on G2.com.
To approve some transactions can take more than an hour and we aren't able to ship out the order on the same day. I've had one order take about 5 hours and that was unacceptable. Would be a lot better if they could approve transactions in a shorter time. Review collected by and hosted on G2.com.
Easy to set up, with any app or plugin the most important part is the setup process. The Eye4Fraud team was and is extremely helpful even after the signup process is done. Review collected by and hosted on G2.com.
There is not much to dislike about this app or program, it has been extremely helpful to our company and the only thing I dislike is that I didn't know about it before. Review collected by and hosted on G2.com.
They gave me personal attention and helped me get the software working both online and with my in-house software. The whole team is there to help you. They pick up the phone and talk to you! A rarity in the world of automated answering systems. Eye4Fraud rates are so reasonable. I looked at other competitors and they were a fortune compared with Eye4Fraud. Review collected by and hosted on G2.com.
Sometimes the time it takes to get an "Insured" response is a little long, but I understand. They are vetting the transaction to protect both you and them and these things sometimes take a while. Review collected by and hosted on G2.com.
Eye4Fraud has been a partner for over 3 years. Using their system gives us confidence that each order we send out will be protected from fake orders and chargebacks. Joel, Mindy, and Lipa have been accommodating throughout. Review collected by and hosted on G2.com.
Every 1/1000 orders do not get scanned and we have to reach out to them manually. Not a huge deal because the staff is super helpful. Review collected by and hosted on G2.com.
We no longer have to worry about chargebacks with Eye4Fraud! If they tell us that the order is insured it is good to go! Review collected by and hosted on G2.com.
Occasionally an international order takes longer to be insured, but it is usually approved or denied within a day. If it's not insured we don't ship the order! Review collected by and hosted on G2.com.
