ExpensePoint Pros and Cons

The ease for the users is fantastic. They can do everything from their phone. Once the learning curve has been navigated, it is very user friendly.

As administrator, I love that I can view employees receipts at any point in the process (when they're in their wallet, once they've filed them in their report, or once they submit the report). I can navigate all of it from my phone, tablet, or laptop. Review collected by and hosted on G2.com.

The migration from ExpensePoint to Quickbooks 98 is not nearly as fluid as I was expecting. We had to download and subscribe to a third party software that converts the expensepoint report from .csv to a version that works with QB.

Also, instead of migrating one batch of expenses as the end of the week, we have to run one batch for Visa charges, one for MasterCard charges, one for Visa credits, and one for MC credits. Review collected by and hosted on G2.com.

Ease of use, flexible Apps, ability to download reports into our ERP System and the customer support is great. Review collected by and hosted on G2.com.

Not much that I have found although the Automation Manager function could use some improvement such as retaining the report title after it has been approved prior to downloading. It is still much better than our ERP's version of reporting. Review collected by and hosted on G2.com.

The customer service is great (especially Kelly from the implementation team)--always available, friendly, and helpful. The app is intuitive. The website version is pretty easy to use, once you get the hang of it. Review collected by and hosted on G2.com.

The sales team doesn't fully disclose all possible add-on charges. Review collected by and hosted on G2.com.

The receipt reader tool reads the receipts and captures the pertinent information automatically. Review collected by and hosted on G2.com.

It only includes one user access to reporting. Review collected by and hosted on G2.com.

It's very easy to build reports and build out your company processes. There is a good level of customization available so you can tailor the platform to your needs and create tailored experiences for your users. The mobile app makes reporting so simple. The implementation was relatively easy & the support we've been given has been great - the ExpensePoint team is very knowledgeable & quick to respond. Review collected by and hosted on G2.com.

The web application is a little clunky but once you've used it a bit it's still easy to use. Review collected by and hosted on G2.com.

I love the ability to take a photo of my receipt as soon as I get it in hand, and upload to view or modify later. This helps eliminate the risk of losing or misplacing receipts and missing expenses. The actual app is so easy to use and navigate; It's pretty self-explanatory but the ExpensePoint team was great at onboarding us to knowing the ins and outs. The app even saves your expense so that if you have recurring expesnes each month, it's easy to submit them quickly. The chart that captures where you spend most of your money is also a great tool to be able to monitor where expenses are going the most. Review collected by and hosted on G2.com.

There really isn't much that I dislike about ExpensePoint. I would want to see a feature where you can filter things when searching for past work or when looking at everyone's work. Review collected by and hosted on G2.com.

I like how easy the mobile app is to use when inputting new expenses. Review collected by and hosted on G2.com.

Nothing is missing that I can see from our short time using it. Review collected by and hosted on G2.com.

When we decided to implement the software, the support team was very helpful in setting up and customize the software to our needs. They also provide excellent ongoing support as needed. The software is easy to use and we find it very useful to monitor our employees' expenses. Review collected by and hosted on G2.com.

I have no issues with the software. Each time I thought something didn't work correctly, I reached out to the support team, and they showed me how to use the feature I needed. Review collected by and hosted on G2.com.

Comprehensive and adapted well to our workflow; ExpensePoint hands-down has the best customer service in the tech/cloud-based industry. Even though we are a small company we were never made to feel that way. Review collected by and hosted on G2.com.

So far I couldn't find anything I didn't like about the program. Review collected by and hosted on G2.com.