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I like that it is very easy to use. I loved that the support team is extremely efficient and reactive (and it is unusual that you proactively reach out to ensure the point is closed). I find that your proceedures are well explained. The integration with the LinkedIn account is also easy and seamless. Overall, I am very happy both with the tool and the team! Review collected by and hosted on G2.com.
As already discussed with the team, I will need to be able to attach an image to follow ups. Another (nice to have) idea could be to improve Builder, so we can go from one campaign type to the next, and with manual decision points to trigger to continue or stop (just as you do: if someone answers, then the campaign pauses unless we say otherwise).
On a side note, you could work on some labels as they are sometimes confusing. For instance the "pause campaign" could be a "click here to pause..." (as I first though the label was telling me what was active, ie the campaign is paused - and so I clicked). Going through the site labels from a customer angle to double check them might avoid questions.
Last, you could think of adding more payment means to give us options in case our credit card limit has been reached (which was my case this month). Review collected by and hosted on G2.com.
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I love that I can rest easy at the end of the day and know that I have Expandi to be working on my behalf - Love Automation. I have increased my following and connections by the hundreds in a short period of time and because I have campaigns working for me in the background, our business is becoming more top of mind to new prospects and leads. Set up is easy and working with their technical team is easy. Review collected by and hosted on G2.com.
Two things I would suggest solutions for:
1. Increasing the limit of 2,500 in searches as it can be a lot to figure out how to break down large searches on LInkedIn Sale Nav
2. Every time I update my LinkedIn company page event with a new date and time in the future, I have to message the Technical team with the updated info so it can show up in my Campaigns. It would be great if this were automatic in some way so that I don't have to wait for the technical team to manually update my event so I can run an Event Invite campaign Review collected by and hosted on G2.com.
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It's ease of scaling multiple messages and touches to my LI network. Savings a ton of cut/paste manual work. Their customer support is very helpful. Review collected by and hosted on G2.com.
It was challenging to get my LinkedIn account connected. Also the workspace I was invited into didn't automatically appear as I had to go find it under stettings (top right). Review collected by and hosted on G2.com.
Patricija is a member of the Expandi.io technical support team. Expandi is an incredible product. It is however at times complicated to understand the nuances of. Not the day to day use. The things like "how do I connect Expandi to my CRM via Zapier when a lead declines my connection request but I want to track that lead later on and send them an email?" are complicated to work through. I have a strong grasp of how the system works. But I love it when Patricija is available to answer my tech support questions and to spit ball ideas about how to best achieve my goals. Her knowledge of the system is head and shoulders above most of the team that I have encountered and she always comes up with practical workarounds. It's such an incredible pleasure getting to work with her. Thank you, Patricija! You're a massive credit to the organisation. Thank you for helping us scale using LinkedIn! Review collected by and hosted on G2.com.
Sometimes things don't work and the response time from the "technical team" to solve problems when your support ticket gets escalated - sometimes it is just too long eg 1 month plus. Review collected by and hosted on G2.com.
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Its smooth does what it supposed to do, and shoutout to ma boy Neville he always helped me out when i was stuck at something there.
promote him.. hell make him the CEO of that fucking company I'm telling you bro... Review collected by and hosted on G2.com.
Not having a chrome extension so its crackin' lacking in that dept Review collected by and hosted on G2.com.
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The best part is the method it uses to help automate what I need to do. But it is the amazing customer service person that just helped me. He was clear and understood my problem and guided my to have me do what was necessary! Love it!!!! Review collected by and hosted on G2.com.
Its a little difficult to understand but the staff is always right there when you need them. Review collected by and hosted on G2.com.
Expandi.io changes the game for daily campaigns on LinkedIn. It is structured very intuitively and thus user-friendly in a way that one will find managing LinkedIn outreach processes super easy. Using Expandi.io doesn't give you much trouble at all - it's pretty easy, even if you're not particularly tech-savvy. It changes the game from being a time-consuming process into a smooth, efficient daily task.
With all its features, Expandi.io takes care of every part of the LinkedIn campaign process. An excellent example of this is its messaging automation. You can send out a connection request or a follow-up message without lifting a finger. This way, it saves you time and maintains communication consistency. Yet, with all this automation, Expandi.io does not lose the human factor; it allows much room for personalizing messages, which is a critical ingredient in retaining high engagement rates and real connections.
The platform also enables detailed analytics and performance metrics for you. Such a data-driven approach can be an essential player in letting you see what works and what doesn't; hence, improvement should always be on the table. With Expandi.io, bright sequences are user interaction-triggered. This way, your messages stay relevant and timely and increase the chances of positive replies.
One of the biggest pros of using Expandi.io is that it saves time and automates boring and repetitive work, thus allowing you to focus on the strategic part of your campaign. This comes in handy for research, where the prime objective is to reach the maximum number of audiences within a short period. For instance, Expandi.io helped me very quickly with my thesis research as I could get the interview participants drastically.
What's more, the built-in safety features that come with Expandi.io imitate human behavior. Thus the risk of detection by LinkedIn for automation is drastically minimized. This is all devised in such a way that it keeps your LinkedIn account intact to make sure your outreach can go on both effectively and safely.
By far, the best feature of Expandi.io is its customer support. They are very punctual and responsive, and most importantly, always ready to accommodate your needs for help. With such a service, any problems can be twisted around and ultimately result in a great user experience.
It is much more than a tool; it is a necessary partner if you are running LinkedIn campaigns. Anything that one would need to manage those campaigns - automation, personalization, analytics, safety features everything is at an arm's length away. The integration with Expandi.io indeed may be pretty much of an up-and-down experience, but its merits run laps around the cost. Expandi.io will save your time, increase your reach, enhance engagement, and improve your organization - undoubtedly a very precious resource for research and networking. Review collected by and hosted on G2.com.
For me, the price of Expandi.io was a little daunting as a student. In the end, though, I thought of it as an investment in the research for my thesis because it brought a lot of features and benefits that were important. The cost is high for most students, and a lot of them cannot afford it so that a student discount will bring this powerful tool to many users in academic settings.
Although Expandi.io is already powerful by itself, its ability to be effective is greatly improved with its integration with LinkedIn Sales Navigator. A wealth of possibilities opens for more efficient and more targeted lead generation through this feature. However, the tool has quite a high cost, so this just raises the general cost of using Expandi.io to its full potential.
Without this, it was hard for me to collect potential leads. One can't overemphasize how critical advanced searches and filters from Sales Navigator are in reaching out to the right prospects. In my case, without it, Expandi.io was, to some extent, less valuable because the lead generation process was not entirely adequate and felt boring.
In general, while Expandi.io is a fantastic software product, the price is a hindrance to using it for students. Discounting the tool for students would make it much more accessible. But wait, for best results, one has to use LinkedIn Sales Navigator along with Expandi.io, which is again an expense, yet it is very much necessary for optimum lead generation. Without Sales Navigator, the potential of this tool drops down significantly, making it much harder to harness its capabilities for any particular need - for instance, my thesis research. Review collected by and hosted on G2.com.
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Easy to use. Building marketing campaigns with conditional process flow is easy and intuitive. The ability to build a list of contacts to market to using a LinkedIn URL is great. I think one of the best parts is the chat support feature...anytime I have a question or issue I get prompt responses that are usually spot-on. Review collected by and hosted on G2.com.
Would be great to be able to click on the various segments of the dashboard and drill down to a detailed list of contacts, instead of having to go to the campaign screen and doing it from there. Review collected by and hosted on G2.com.
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What I need to do seems quite clear cut, that is real nice. EVEN MORESO, Expandi people reach out to offer help if questions. Then if you need help, they can really help and stick right with you til you're good . You know you are talking w a human and they know exactly what to tell you. Thanks so much, Arturo and Ibrahim!!! Review collected by and hosted on G2.com.
There's always something I suppose. Can't think of it right now 😊 Review collected by and hosted on G2.com.
They've been changing the UI at Expandi, making it more user-friendly + the support team is very friendly and helpful, they are there anytime you need them. My experience has been unexpected as I'm fully attached to the tool. Thank you to Expandi team! Review collected by and hosted on G2.com.
Just that sometimes it takes time to sync the real stats Review collected by and hosted on G2.com.