Exatom Reviews & Product Details

We recently had the pleasure of working with Exatom, and we are thoroughly impressed with their cutting-edge technology and innovative platform. Exatom’s solutions provide outstanding insights into user behavior and form performance, offering analytics and data-driven tools that help optimize digital processes. Their platform’s ability to pinpoint drop-off points and improve form completion rates has been transformative for our workflows.

The technology is user-friendly yet powerful, delivering actionable insights in real time. Features like detailed form analytics, session replays, and smart tooltips make it an invaluable resource for identifying and addressing user pain points efficiently. Exatom’s platform is not only robust but also designed with compliance and privacy in mind, ensuring peace of mind for any organization.

In addition to their exceptional technology, Exatom stands out for their commitment to customer support and service. The team is responsive, professional, and always willing to provide guidance, making the integration process seamless. Their flexibility and attention to detail ensure that their solutions are tailored to meet specific business needs.

Overall, Exatom’s platform exceeds expectations, combining innovative technology with excellent service. We highly recommend them to anyone seeking to enhance their digital presence and optimize user experiences. We look forward to leveraging their platform in future projects! Review collected by and hosted on G2.com.

So far, we haven't encountered anything undesirable! Review collected by and hosted on G2.com.

We have been working with Exatom.io for almost a year, and the experience has been exceptional. Their platform is user-friendly, and the support team is always responsive and knowledgeable.

Exatom.io specializes in optimizing online forms to improve user engagement and increase conversion rates. Their platform offers a suite of tools like form analytics, which provides insights into user interactions with web forms, helping businesses identify where users abandon forms and why. In essence, Exatom.io helps us minimize revenue loss by enhancing the performance of our web forms using comprehensive analytics and insights into user behavior.

I highly recommend Exatom.io to any organization looking for innovative and reliable solutions. Their professionalism, attention to detail, and commitment to customer success make them stand out. Review collected by and hosted on G2.com.

Lack of integration with other tools for comprehensive data analysis Review collected by and hosted on G2.com.

Exatom provides validated insights into visitor behavior in the form. This data is examined form-wide, but also at the field level. The difference with other form analytic tools is that Exatom offers excellent support in correctly setting up the tool and validating the data. Data validation is highly prioritized for the most reliable insights into the contact form, checkout, quote form, and more. Additionally, you can not only view relevant data insights per field, but there is also an option to view a session recording of a specific field. The tool is easy to use, and we quickly mastered translating the insights into optimizations. Review collected by and hosted on G2.com.

It would be nice if the tool could also be used entirely in Dutch. We initially had some issues with data validation for one of our customers with a complex quotation form. Exatom provided good support in this regard. However, there were a number of session recordings where visitor data could be traced back. Perhaps there could be a better way to mark visitor data in the session recordings. Review collected by and hosted on G2.com.

Exatom provides very useful metrics that help us identify validation issues on forms. By optimizing based on these metrics, we can easily see an increase in the conversion rate. The reports are straightforward and allow for many correlations to be made with the provided analytics (for exemple why sales have decreased). Exatom truly listens to customer feedback, continually implementing new features to improve their tool. Do not underestimate the importance of these metrics! The added business value is significant! Review collected by and hosted on G2.com.

Nothing on this side, they do their best to improve the tool Review collected by and hosted on G2.com.

Working with Exatom has been a great experience. Our account manager consistently delivers well-structured, tailored advice, always on point with follow-ups. Their expertise in UX/UI optimization has significantly improved our platform, with recommended changes leading to a smoother user experience.

Tooltips and feature updates were almost always successful, enhancing usability. Exatom’s attention to detail and proactive support make them a valuable partner, and we highly recommend them for any company looking to elevate their digital experience. Review collected by and hosted on G2.com.

Exatom has been an excellent partner, though their speed in recommending front-end changes often outpaced our development team’s capacity. While this added some pressure, it reflects their proactive approach and dedication to improving the user experience. Their insights were always valuable, and the suggested changes consistently enhanced our product. Review collected by and hosted on G2.com.

We are partnering with Exatom since more than 2 years to support our CRO program. The tool is tag based, therefore very easy to implement. The platform is user friendly and continously improving. The team is always very supportive and knowledgable.

We are using the tool to identify field level frictions, quantify the impact, to provide insights for future projects & enhancements and to implement tag based helper texts and tooltips. Extremely happy with their solution and service. Review collected by and hosted on G2.com.

We have no complaints regarding the tool and the service so far. Review collected by and hosted on G2.com.

The tool is easy to use and easy to implement.You can embed the snippet in your Tag Manager so no developer is required to start form analytics. Review collected by and hosted on G2.com.

I didn't discover something I don't like about Exatom so far. Review collected by and hosted on G2.com.

Exatom is a breeze to use and makes form analysis straightforward with its intuitive design. The analytics offer clear, actionable insights to help you fine-tune your forms. In almost all cases forms are the final step before a conversion. It should not be underestimated. Overall, Exatom is a useful tool for optimizing form performance and increasing the conversion rate. Review collected by and hosted on G2.com.

To be honest, I can't think of any dislikes. Review collected by and hosted on G2.com.

Very proactive employees with a great product which provides great insights into form performance. Good dashboarding for monitoring and improving on our online checkout. Provides automatic recordings to go in depth on where customers get stuck. The Monday dashboard with possible improvements on forms, ranked on impact and effort provide an easy overview/ backlog. Review collected by and hosted on G2.com.

No dislikes, no real suggestions for improvement, everything is meeting expectations. Review collected by and hosted on G2.com.

The tool gives a very nice insight in the journey throughout your form. Very easy to use, and you can immediatly see your results.

Whenever there is a friction in the journey it is also very easy to zoom in on the usage, and detect what can be improved.

The team is also very hands on and very helpful throughout the whole project Review collected by and hosted on G2.com.

No real issues to dislike about the tool. Review collected by and hosted on G2.com.