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61 EverythingBenefits Reviews
Overall Review Sentiment for EverythingBenefits
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Prompt to any emailed questions and willing to act quickly to resolve issues or questions. Review collected by and hosted on G2.com.
Dislike client carrier feed frustrations. Review collected by and hosted on G2.com.
EB sends data between different systems seamlessly. The user interface that Everything Benefits designed inside our payroll system is great. I really enjoy how they took the time to lay out all portions of the key components. Review collected by and hosted on G2.com.
The testing process takes a little while but otherwise it is great. In order to ensure the setup is done correctly and in a timely manner, takes a lot of communication however it is quite necessary to provide a terrific solution. Review collected by and hosted on G2.com.
Everything Benefits has streamlined our benefits administration process. In the past there was manual data entry for more than 7 different benefit sites, leaving much room for human error, missed applications, incorrect plan elections, etc. The time EB has saved us is tremendous! Review collected by and hosted on G2.com.
Sometimes getting a response or hearing back from a specific department can take a while or persistence. The customer service aspect was top notch at first or during our implementation but has seemed to wane here a little bit now that we're established. Review collected by and hosted on G2.com.
Very user friendly system. Once the employee is terminated in our BenAdmin system, Everything Benefits send all required information, and I am able to follow where they are in the process online. Review collected by and hosted on G2.com.
I wish there was a link to connect to the Everything Benefits portal through our BenAdmin system. Review collected by and hosted on G2.com.
I work for a nonprofit and, as a result, I wear many hats. Before EverythingBenefits, I was manually reconciling our benefits invoices. It would take days (literally) and all our invoices were not able to be exported to a spreadsheet. Once we implemented EverythingBenefits, what took me a week now takes a business day. I also identified over $200K in billing errors this plan year. Review collected by and hosted on G2.com.
The only thing I do not like is that the system times out quickly. Also, the process of adding new employees can be cumbersome. The support department was able to help with that. Review collected by and hosted on G2.com.
With Everything Benefits our clients are able to enroll the new hires and do their annual enrollments electronically. This eliminates paper and allows us to import in the employees elections, eliminating data entry errors. They also have a great Benefit reconciliation program that allows us to make sure that we are collecting and paying the carriers correctly. Review collected by and hosted on G2.com.
There is not a downside to using Everything Benefits. Once you commit the time to setting it up everything just works. Review collected by and hosted on G2.com.
EB has been a great partner for our COBRA Administration as well as our file feeds to our benefit vendors. They are easy to work with and provide quality service. Review collected by and hosted on G2.com.
We benefit from using EB. Nothing at this time. Review collected by and hosted on G2.com.
The services that they provide have been very good and have done everything we expected, however, the best part has been their support. Rachael, the CEO has personally responded to my inquiries many times, not to mention very quickly. If there ever is an issue she makes sure it's corrected and then follows up with me. I just met my new account manager today and she seems to be of the same quality. Definitely recommend. Review collected by and hosted on G2.com.
Setup takes a while but well worth it. Likely no more time than another option, I'm just not well versed in the technology. Review collected by and hosted on G2.com.
