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61 EverythingBenefits Reviews
Overall Review Sentiment for EverythingBenefits
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A low cost option for our carrier EDI Feeds! We currently enter all changes weekly in our HRIS. This has caused errors and taken valuable time away from other tasks. EverythingBenfits is able to provide this service at a reasonable price and save us time and allow for accurate data transfer. Review collected by and hosted on G2.com.
Having to sign up over six months before we implemented. (paying step up fee so early) We signed with Kronos over six months before we were scheduled to be able to implement and had to sign with Everythingbenefits at the same time to receive the discount. Sales were great and the discount was worth it. Our sales team ensured that we understood al of the features and their benefits and did not try to force us to view and purchase items that we already had with our new Kronos system. I appreciated their honesty and genuine desire to help make sure that we had the correct product to meet our needs. Review collected by and hosted on G2.com.
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The EB team is very responsive and very capable. They have worked with us every day to customize a product that works for our administrators, unique benefits, and our clients. We came to them with a very tight timeline from implementation and OE and they have been incredibly available to make sure we hit the mark. My favorite thing is how willing development is to continue working with us after the initial roll out to optimize the platform. Review collected by and hosted on G2.com.
This is less a dislike and more of a "be careful what you wish for." When I say that their portal is HIGHLY customizable I mean it. Some companies may be fine with a more pre-packaged, out-of-the-box solution. If you have unique requirements though or operate in a complex benefits environment (like a PEO or conglomerate) this is a great solution. You MUST know you benefits and processes inside and out and be very much in the weeds as your product is built. They will develop almost anything for you, but you need to know to ask for it. Think of it like this - some users love Apple because it's easy out of the box. Other's with very particular needs and preferences may opt for Linux. Review collected by and hosted on G2.com.
Working with Everything Benefits as been like working with members of my own company. They are always fully engaged in projects and go above and beyond to help. They stay on top of projects and are always open on providing progress updates whenever needed and are always quick to deliver them. Their Management team is always so helpful and is always willing to try and accommodate special requests as they come up. Review collected by and hosted on G2.com.
I would like to be able to run more specific reports. For example progress reports per client per carrier would be extremely helpful vs only having access to the full report sent weekly that includes all clients. Review collected by and hosted on G2.com.
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I enjoy how much easier Everything Benefits makes my day to day benefits administration tasks. This has helped me free up time to work on other projects. Everything Benefits has helped me automate most processes in benefits administration for our company. Any hiccups are quickly addressed. We enjoy the product so much we are looking to utilize it more in the upcoming year with ACA reporting and possibly taking over our open enrollment from our current system to the Everything Benefits system.
Overall the system has made my day to day easier and I truly feel I would not have been as successful administering our teams plans without the help of Everything Benefits. Review collected by and hosted on G2.com.
Our team does not have any real complaints with the Everything Benefits tool. As with any new program there is a learning curve to how the process will work but once you have that down its very easy. The process from feed build to go live can be daunting but our contact Lauren has been very hands on and helpful. Any issues we have come across she has addressed in a timely and professional manner. She truly makes doing my job easier.
One issue we currently have is a file feed for one of our carriers is taking quite a long time to setup. We have had one file feed that was a very easy, quick setup and this file feed is taking quite a bit more time to come to full fruition. Even through the whole project, Lauren has been instrumental in keeping us on track and heading in the right direction. Review collected by and hosted on G2.com.
we implemented EB in 2020 to reconcile invoices from more than 10 benefits providers. For the payroll we use UKG (ultipro). We were using excel spreadsheets before, super time consuming, we can now reconcile in less than 15 minutes and generate follow up reports very easily Review collected by and hosted on G2.com.
N-O-T-H-I-N-G
We love the system. no complaints Review collected by and hosted on G2.com.
The ease of use, the fact that you don't have to be an expert at the subject for them to help you Review collected by and hosted on G2.com.
There is nothing I dislike from the service they provide Review collected by and hosted on G2.com.
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Their support team is amazing. The integration with our HRIS system makes managing the carrier connections easy. Review collected by and hosted on G2.com.
Because they are growing, I may not get immediate responses on my tickets, but they are always helpful and resolve my issues promptly. Review collected by and hosted on G2.com.
EB Just handles this very complex process without us having to hire the technical resources to build our own EDI Files, 401(k) Files, COBRA Files, etc. Their processes are robust, there's accountability built in at each step and the results are fantastic. Review collected by and hosted on G2.com.
There's nothing I dislike about Everything Benefits. Review collected by and hosted on G2.com.
My favorite part from Everything Benefits its how easy it is to navigate the wizard, it is very user friendly. Review collected by and hosted on G2.com.
So far there is nothing that I do not like about Everything Benefits Review collected by and hosted on G2.com.
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Everything Benefits is very easy to do business with and has done a great job of building connections with the leading carriers. Their team is responsive and are always available to assist. Review collected by and hosted on G2.com.
I can't think of anything that I can say I dislike. They are on it and we enjoy working with them. Review collected by and hosted on G2.com.