Everbridge 360 (Critical Event Management) Reviews & Product Details

Everbridge 360 excels in real-time risk management, streamlined communication, and user-friendly interface. It offers two-way mobile communication for safety confirmations and detailed after-action reports for continuous improvement. These features make it a robust solution for managing critical events efficiently. Review collected by and hosted on G2.com.

Everbridge 360 is complex for new users, costly, and with limited customization. There are also occasional inefficiencies in account management and system performance. Review collected by and hosted on G2.com.

Everbridge integrate and use various communication channel to reach users in time of emergency situations. It sent mass notification to all the channels like SMS, email, push-out notification and private DM on social media platform to relay information about the emergency situation where the recipient need to take a swift action. It help saves the effort and cut-short the time needed to making sure everyone is safe and sound.

Notification delivery tracker let me know how many of the message is opened and how many isn't opened yet by the receiver. The opening rates give me a valuable insight on how to create a strategy to make it mandatory for the recipient to open the notification when they receive.

Everbridge 360 is really a great emergency management platform that make complex situation into a simple organization. Review collected by and hosted on G2.com.

Perfectly satisfy with all the tools and features when handling emergency situations. Review collected by and hosted on G2.com.

Our platform uses multiple communication methods to connect with our audience which includes emails SMS text messages voice calls and social media. We remain very successful at sending emergency alerts on time to all our recipients fast. Our system enables us to send alerts to selected areas when users are nearby a specific incident. Our team gains important message performance and engagement data which directs us to make better communication plans. Review collected by and hosted on G2.com.

The system needs better design choices to help beginner users understand it easily. It may need some exploration to locate particular tools within the platform. Users should have better ways to customize templates directly from the text editor to match their brand identity. Review collected by and hosted on G2.com.

Everbridge’s real time alerting system is always a game changer. In the case of emergencies, it secures that important information is transmitted to everybody at the same time, making it essential. Impressive too is the multi channel notification feature which pushes in the form of an SMS, email, and as a voice call so that nothing goes missed. In addition, the customizable templates are convenient for you to configure message templates for different situations to eliminate errors and save time. Review collected by and hosted on G2.com.

So if you are not tech savvy the setup process can be quite complex and consume much time. It is however very steep learning curve and there is a lot of trial and error involved until you get everything set up properly. Finally, the cost is becoming a bit high for smaller businesses, which is a huge sum of money. Review collected by and hosted on G2.com.

The aspect of Everbridge Mass Notification most important to me is the sheer breadth of notification possibilities. It makes sure that text messages are sent via SMS, email and or via telephone call so as to capture all eventuality of an emergency. The templates are useful in making further adjustments in case of making group communication in a short time. The imperatives to the choice of the platform also include a reporting function that shows delivery reports that will allow to make sure that everyone received the message. Review collected by and hosted on G2.com.

The downside of Everbridge Mass Notification is that customization of advanced alerts is quite complex. But then this complexity makes setup longer than expected and hurts response time during real time needs. In addition, the reporting of the notification might be too detailed and difficult to sort through, which doesn’t speed up quick assessments. Sometimes, when time sensitive decisions are being made that require clear, concise data it can be extremely annoying. Review collected by and hosted on G2.com.

The system connects to multiple communication channels so I can reach recipients through SMS and email and social media platforms simultaneously. The system proves especially useful in emergency situations where I need to warn all employees about sudden storms. The system reduces time while ensuring all employees stay updated.

The system provides me with template customization tools that help me create messages which are both effective and personal for different situations. Real-time tracking of message delivery along with read receipts provides me with a high level of assurance. The system takes care of complex crisis management responsibilities allowing me to concentrate on different important duties. Review collected by and hosted on G2.com.

The dashboard presents an overwhelming experience because it displays an extensive number of options simultaneously. Users who are new to the system face challenges when they need to navigate through all available features. The reporting system provides extensive features however it becomes sluggish during work with extensive datasets. The process of creating detailed reports requires additional time than I find acceptable. Small issues with the dashboard functionality are outweighed by the exceptional operational efficiency emergency response software delivers to our emergency communication systems. Review collected by and hosted on G2.com.

Everbridge Mass Notification acts as a top priority tool for sending urgent information fast. Its easy to use platform lets us generate and deliver notifications faster without using much workforce. Our ability to divide our audience and design message selections by particular standards enhances our communication approach. By using its reporting feature we save three hours per week because it gathers all necessary data in one place automatically. Our messages reach their targeted audience because the tool lets us send and receive feedback about message delivery. Review collected by and hosted on G2.com.

Everbridge Mass Notification proves strong but still has possible betterment zones to address. When the system runs slowly during urgent situations it creates delays in delivering notifications. The system halted our message transmission when we needed to evacuate a building urgently. Even though notifications resumed shortly afterward that small delay felt like sustained forever. The mobile app shows instability since it often crashes during bulk notification deliveries. Review collected by and hosted on G2.com.

I really liked the system, very intuitive and easy to understand. Its excelent. Apart from that, Everbridg offers security and protection for its functions to communicate with our colleagues about incidents. Additionally, I love being able to send mass messages. Review collected by and hosted on G2.com.

To be honest, I havents encountered any issues, unless they are serious, just small bugs that have been fixed by the support team. Review collected by and hosted on G2.com.

I've used Everbridge for nearly 10 years and would recommend to any other professionals in search of a mass notification platform. The features that have been added over the past 3-5 years have really helped my use case while offering more flexibility in delivery method, custom logo's, call routing, conf bridge triaging and custom SMS and email templates. Review collected by and hosted on G2.com.

The inability of Everbridge to offer our historical call logs is unfortunate. I'd prefer to have access to all notifications I've ever sent, not just the last 200 active notifications. Review collected by and hosted on G2.com.

The quick update and visual representation on the VCC map when an event is occurring and automation that it delivers the event information to our contact recipients via email text and calls. The web posting add-on feature was found to be super helpful because we utilize the Slack Messaging application at work and helps with confirming that the message was sent out and contacts notified in the Slack channels we created and embedded to merge with Everbridge. Review collected by and hosted on G2.com.

Due to our rural environment locations at our asset sites, not all local events reach the news source teams that filter out and update VCC with the events occurring around the world. This can hinder our ability to get messages out quickly and efficiently, as we have to manually create an incident when the event doesn't generate via VCC. Review collected by and hosted on G2.com.