Everbridge 360 (Critical Event Management) Features

Offer modules for both health care givers and staff.

Integrate with outside scheduling platforms.

Ability to track patient retention and turnover.

Ensures messages about patient information are confidental and secure.

Ability to send different kinds of messages to nurses than doctors.

Send alarms to users if they do not respond to notifications in a timely manner.

Offers the ability for users to send messages within the platform.

Integrate with telephone insfrastructure so that users can make calls directly from the tool.

Ability to recieve notifications for new messages on a multitude of outside devices.

Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation

Ability to track and analyze patient referrals, retention, and turnover.

Stores clinical data into a centralized database; supports physician access to data

Allows the sending of different types of messages to different users and physician types

Streamlines the digital or electronic sharing of confidential patient data

Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices

Routes calls and messages based on availability, user level, and escalation protocol

Ensures integration between and interoperability with other health care solutions and systems

Enables hospital IT to measure usage and effectiveness of communications tools

Ensures messages about patient information are confidental and secure.

Fields emergency and related medical phone calls, and streamlines vehicle dispatch response

Tracks vehicles for real-time updates on first responder or patient arrival

Facilitates communication and collaboration between 911, law enforcement, fire, and medical professionals to provide quality emergency medical services

Collects and retrieves relevant billing and medically necessary information, digital signatures, and other documentation

Records operational data for each emergency service provision case

Provide tools to easily manage cash flow in an increasingly difficult healthcare billing market

Manage all aspects of caring for your workforce, including applications, reviews, and other HR functions

Allow users to conduct safety drills to prepare for real life situations.

Include templates for multiple types of health and safety inspections.

Provide workflows to assign tasks for audit and inspections.

Deliver learning materials for health and safety training.

Provide best practices that employees can use to prevent accidents.

Analyze incidents to determine the root cause and avoid future problems.

Builds custom survey forms that can be integrated onto a website or sent out via communication channels.

Measures key demographic and biographical data to gauge public sentiment towards projects

Turns data into visual graphs and charts to identify trends.

Provides a submission portal for citizens to submit ideas.

Syncs messaging to post simultaneously across all social media accounts and messaging channels.

Supports livestream and video feed embedding for public viewing.

Allows users to customize government website design and layouts.

Processes various fees and payments for services unrelated to tax or utility collection.

Generates standard and custom reports for data trends.

Allows users to customize interface to view pertinent information.

Produces summative reports for threats, and creates threat trend analysis using historical data.

Connects to a variety of software and hardware, including IoT devices, vehicles, and other public and private databases.

Offers communication, workflow, and dashboard customizations to support collaborative response on multiple threats.

Allows real-time rules and alerts to be triggered based on pre-set criteria.

Aggregates real-time updates and historical data from multiplate internal and external data sources to support ongoing proactive threat response.

Provides customizable investigation workflows, data governance, and audit tracking to support threat investigation and mitigation, for both safety and legal reasons.

Allows users to visually link connections and relationships, and utlize graphs, GIS, and maps to identify trends more easily.

Allows threat methodology to be applied to individual threats to assess their priority.

Continuously monitors various social media channels, deep and dark web, and situational signals to proactively identify potential threats.

Compiles data from various public research databases, including OSINT, public records, and criminal and civil records.

Enables users to create individual records for persons of interest, pulling in data from connected systems as well as user input.

Offers a public and/or private portal to collect tips and reports about potential threats.

Allows users to create programs to deal with potential threats.

Dependency mapping of resources includes what-if scenarios.

Ability to create and compare recovery plans using standard out of the box templates.

Includes a library of procedures and standard plan templates.

Procedures to implement crisis management plans and actions.

Notifications can be sent to anyone, not only the users of the solution.

Workflows to assign tasks to users based on their role and the severity of the issue.

Identify the impact of threats on various departments or business entities.

Analyse plan characteristics such as completion time or performance.

Provide information on recovery KPIs such as recovery time progress and recovery time actual.

Integrates with Integrated Risk Management software.

Integrates with Disaster Recovery software.

Integrates with Emergency Mass Notification Systems.

Generate heat maps to identify where high risk activities are taking place

Analyze data from documents such as inspection reports to identify recurring risks

Analyze IoT data from multiple locations for health and safety purposes

Analyze live or recorded videos to identify potential safety issues and historical trends

Identify potential safety issues and estimate their severity and urgency

Provide real-time monitoring of workplace activities and use AI/ML to identify unsafe acts

Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.

Offers risk intelligence tools to proactively monitor and assess threats as they arise.

Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.

Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses.

Enables collaboration and communication between public and private partner organizations to resolve an incident.

Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.

Stores emergency planning documentation and task assignments for a variety of scenarios.

Configures thresholds for triggering automated incident initiation responses based on user preferences.

Maintains audit trails and mandated compliance for emergency management protocols.

Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios.

Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information.

Helps first responders track and manage their equipment inventory for repairs, inspections, and service history.

Offers risk intelligence tools to proactively monitor and assess threats as they arise.

Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.

Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.

Configures trigger thresholds for automated incident initiation responses based on user preferences.

Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution.

Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media.

Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses.

Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency.

Visualize incidents and emergencies on grids to identify any trends.

Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.

Tracks the cost related to training, resource and asset usage, and overall incident response.

Supports release of reports and documentation for post-emergency compliance or notification purposes.

Allows users to generate text based on a text prompt.

Automates basic tasks and workflows utilizing AI.

Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO.

Ability to classify risks based on risk type, severity, and custom criteria.

Identify various risk factors such as the inadequate use of technology, human factor, or external risks.

Support business continuity plans through integrations with business continuity software, incident response, or controls planning

Reduce risk of legal liability through regulations and standards compliance.

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Creates or updates business continuity plans by transforming organizational inputs and templates into detailed, customized documents that align with industry standards and regulatory requirements.

Compiles available data into clear summaries and analytical reports that outline what happened, the impact, response actions, and lessons learned after an incident or test.