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Deem Reviews & Product Details

WD
Diretor financeiro
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

A trip when well planned, everything went well, and with Etta, things somehow improved, as he is an excellent travel manager. Best of all, you don't need to be a super user, it's straightforward to use, and its web and mobile versions are straightforward. Even controlling my expenses, I can follow up on Etta; there is no better feeling than feeling that you have everything under control and when you are using Etta for a trip, you have that feeling the notifications arrive right on time if in case you have other trips, in both versions, both in the web version and in the mobile version, both versions have a nice interface, the support is always ready to answer my questions, you can make reservations for flights and hotels in a straightforward and very reliable way. You get the best prices on flights, and that helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Deem?

Etta needs to list other expenses, taxi services, in a way I would like to have suggestions for simpler things, even for a work trip, knowing where to go for leisure and how much I can spend, she needs to have offers in addition to the Hotel and do Voo. However, it is good software, but navigation is still very slow; maybe they should render and make it less heavy so as not to slow down the system because sometimes this also affects the search speed. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Previously, my company incurred a lot of expenses because the trips were not well planned; Etta came to change that; today, whenever we have business trips, we have the options of the best flights and affordable prices and the best hotels. We can always reschedule a journey and do everything in a healthy and controlled way, so with Etta, we already know how much our company will have to spend, and we have a controlled budget. Review collected by and hosted on G2.com.

Deem Overview

What is Deem?

Deem is on a mission to transform travel. Our industry-leading corporate travel software solution helps travel managers customize programs and improve compliance. Deem helps travel management companies (TMCs) deliver more engaging customer experiences. And CFOs get cost control and operational efficiencies for their travel management teams. At the heart of our Deem software experience is business travelers. They'll find in Deem a suite of online trip booking and management tools that’s both comprehensive enough for complex trips and streamlined enough to use and report expenses quickly and easily. When travelers have a solution like Deem that they actually want to use, they’ll make the right decisions for themselves and the company. Deem’s travel technology plugs into major travel agencies and expense solution providers, enabling corporate customers and the world’s largest travel management companies to put their focus where it belongs – on their business trips.

Deem Details
Product Website
Languages Supported
Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish
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Product Description

Deem connects customers, merchants and partners enabling them to lower costs, increase revenue and deepen customer loyalty

How do you position yourself against your competitors?

Travel is better for business when it's better for people. So why don't those other booking platforms make it easier for the people using them?

Deem is different. Deem makes it easier to travel anywhere. Our mobile-first corporate travel management software is powerful enough to help travelers shop, book, and manage all parts of their trips, even on mobile. And travelers can book trips in whatever order they want, because we designed Deem around the humans who use it.

Deem includes the award-winning Travel SafetyCheck, which puts wellness information right in the booking flow where travelers need it most. Deem is also the only corporate travel software to meet W3C's AA-level guidelines for accessibility. Accessibility features benefit everyone, not just travelers with additional needs.

Deem is on a mission to transform travel for the future of work. Deem is leading the way on our next adventure.


Seller Details
Company Website
Year Founded
1999
HQ Location
Langley, Berkshire
LinkedIn® Page
www.linkedin.com
3,926 employees on LinkedIn®
Description

Travelport is a global travel technology company that provides distribution, technology, and payment solutions for the travel and tourism industry. It connects travel providers, including airlines, hotels, and car rental companies, with travel agents and online travel agencies through its innovative platforms. Travelport aims to enhance the travel experience by offering advanced services and tools that facilitate booking and managing travel. For more information, visit their website at https://www.travelport.com/Travelport.


AS
Overview Provided by:

Recent Deem Reviews

TS
Tomohiro S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Many errors"
Easy to book with Many options after search.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Deem is easy to implement, train, and admin."
Deem is easy to implement, train, and admin. Support is helpful. I would recommend Deem to other agencies as an OBT offering.
MF
Mike F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Using Deem for 20+ years"
Support response is great. Referrance docs are readily available. Immediate control of site/policies.
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220 out of 221 Total Reviews for Deem

4.5 out of 5
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220 out of 221 Total Reviews for Deem
4.5 out of 5
220 out of 221 Total Reviews for Deem
4.5 out of 5

Deem Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DeemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
TS
System Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

Easy to book with Many options after search. Review collected by and hosted on G2.com.

What do you dislike about Deem?

It is hard to see the airline ticket rule when I search the flights. Had many times to clear the cache to login, Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

There are many times to have an issue, We wish it was not happened very often. Review collected by and hosted on G2.com.

MF
Corporate Technology Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

Support response is great. Referrance docs are readily available. Immediate control of site/policies. Review collected by and hosted on G2.com.

What do you dislike about Deem?

Current issue in working with Amadeus gds Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Enforcing travel policy. Adding reporting data/custom fields for tracking. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

Deem is easy to implement, train, and admin. Support is helpful. I would recommend Deem to other agencies as an OBT offering. Review collected by and hosted on G2.com.

What do you dislike about Deem?

Approval needs to be enhanced, current state is not a smooth process for approvers. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Great offering for a quick implementation. Review collected by and hosted on G2.com.

GK
Associate Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

Deem is the best tool in the industry that helps corporates and companies to manage business travel needs for their employees in the company. It has all the necessary feature right from flight, hotel bookings to taxi and cab bookings in Uber.

The best feature is it helps companies to be more sustainable by choosing options that emit less carbon footprints from their business travel needs.

The mobile and desktop app are well built and delivers premium customer experiences. It has a very user friendly interface and very intuitive.

Customer support is very responsive and have closed our queries in less time. Review collected by and hosted on G2.com.

What do you dislike about Deem?

Hotel bookings interface needs to be impored because, while booking hotels it seems to be difficult to assess the location and the distance from the users location. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Managing intenational and domestic travels for our organizational business requirements has a hectic task for our team to handle. Deem solves the problem of managing travel needs for our employees at one place and made it easy to manage.

We as an organization focussing on sustainability, Deem helped us to be more sustainable by choosing options in business travel to contribute to less carbon emissions. Review collected by and hosted on G2.com.

FP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

Deem is the platform that is focused on the planning, management and booking of travel. It has mobile technology that makes it easy for users to make the correct selection of their trips and also offers the ability to compare travel tickets so that, in this way, it is possible to obtain the option that most benefits the user through. Review collected by and hosted on G2.com.

What do you dislike about Deem?

I believe that this platform should provide the function of flight tracking in time so that senior management can keep track of the route of employees who are flying and should reinforce the hotel reservation function which is a bit weak. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Managing travel costs is no longer a headache since I am using Deem, as it makes it easy to track flight deals through its innovative technology. It is a very easy-to-use platform for us, as the basic knowledge gained through websites like Booking.com and Expedia, which were the sites we commonly used, allows us to easily navigate within Deem. Review collected by and hosted on G2.com.

SD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

The application is easy to use and does not generate problems and flight scheduling and security is very complete, as for the installation and implementation is very simple with a smartphone just download and ready, and you can start viewing flights and hotels you can add your credit card without problems, the support team is complete works around the clock to make the experience complete in fact I had an experience with a delayed flight and talk to support, and they attended me in a very friendly manner. I use the app most of the time to schedule flights and book hotels for my business trips, I fly about once every three months. The functions of the platform are well done, the option to schedule flights and check prices I really like, being able to book the hotel and having a good amount of options to choose from helps a lot because it saves time. Review collected by and hosted on G2.com.

What do you dislike about Deem?

I have few complaints regarding the app it works very well, some details with flight tracking and alerts, but nothing serious, supposedly it integrates with the best flight and hotel platforms, however, many times Deem gives me a price, and then I check on my own and get better deals, I think they should focus on offering better quality deals for those of us who use the app on a daily basis. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Deem allows us to manage business travel throughout the organization, coordinate seminars in other countries, even allows us to schedule trips for training of our employees in areas of interest to our work system, it is also very useful for project meetings many times the client is out of the country and wants a personal meeting to close a deal Deem is responsible for scheduling flights and book our hotels to have the best possible organization and not waste time on the trip. Review collected by and hosted on G2.com.

SC
Finance Risk Analyst
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

First of all, it's is very easy to use both on the desktop as well as mobile app. Being a investor I have to visit my clients abroad so I use it frequently and here it's intuitive and clean interface allows me to find easily the information I need.

When I book a flight, DEEM present me with all of the options, including flights on my preferred airlines and flights that adhere to my employer's travel policy.

For budgeting and planning future trips ,it provides me real time insights of my expenses on travel.

It's Integration with third party apps like Uber and other hotel and flight books apps makes my travel even more comfortable as It allows me to book all these from a single place, so I don't have to wait at airport for Cabs, enables me to compare different options and choose the flight that best meets my need. Review collected by and hosted on G2.com.

What do you dislike about Deem?

It's can be little challenging to implement it , especially when we are working in a company with complex travel policies.

I have experienced trouble in making hotel and flight reservation as well as errors with expense tracking, which needs to improved as soon as possible as it is very frustrating.

Also sometimes the customer support team is not that much responsive or they don't have a satisfactory resolution of the problem. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

For flights and hotels I used to have spend a lot of time scouring different websites,here just by logging in I can quickly access my Deem account and see all of the my options in one place.

Previous, I was concerned about whether or not my travel plans adhere to the guidelines established by my employer, here Deem automatically implements the policies means I have no longer need to worry about this.

I used to manually record data of my expenses over the travel, using Deem, my company's expenses management system receives and automatic record of my expense. Review collected by and hosted on G2.com.

MK
Human Resources Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

My favorite travel management tool is Deem because it gives me the information i need to have a very effective and secure travel. It helps me to book tickets, hotels and flights in advanced and i like the fact that it has various options to choose from. It's a brilliant and exceptional tool that supports great features on the dashboard which are very easy and simple to understand. Since i started using it, i have been able to manage my expenses and i can later see what i have spent. Additionally, what makes it more unique is that it integrates with third-party applications such as Uber thus making it very easy to travel. Review collected by and hosted on G2.com.

What do you dislike about Deem?

For not less than 4 years since i started using Deem, i have never experienced any challenges. Its services are topnotch and reliable. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

I use Deem to manage my trips across the World and it has never frustrated me even a single day. It supports mobile application which makes it easy and quick for me to access from anywhere anytime. Another advantage is that it's not a must you have internet access, you can access it either online or offline. Review collected by and hosted on G2.com.

PM
Senior Sales Consultant - ANZ Region
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

It offers a one-stop solution for travel bookings and lets you have complete control of traveling expenses as well as helps to find out the best deals on the go.

It works for Hotels, Flights, and even Uber, which simply means that you don't need to keep a tab of different booking portals.

It can be used anytime and anywhere on Android as well as iOS mobile devices, user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Deem?

I found some minor glitches while using the Android application but were later fixed very quickly with an update.

The customer support team was not that responsive, I would say it has a lot of room for improvement.

The choice of travel providers gets restricted, which I feel should be increased by including more options. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

Expense management and tracking in a single application make it easy to get all the travel expenses handy. Review collected by and hosted on G2.com.

SS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Deem?

Deem is travel companion for me. As it helps me in every stage of my travelling and trips. It helps me in booking tickets, hotels without any hassels. Along with this facility it provide an option to see analytics of travel expense that also helps me to cut down unnecessory cost of travelling. Review collected by and hosted on G2.com.

What do you dislike about Deem?

I am very much happy with Deem. Deem is helping me a lot. I think that its UI is okay, but it can be improved bit more to make experience of user more good. Otherwise it is good tool for traveling. Review collected by and hosted on G2.com.

What problems is Deem solving and how is that benefiting you?

I use it for managing all my trips and expenses. It helps me in booking hetels, booking flight tickets. It gives a centralized report of all my travelling expense that is also a helpful thing for me. Review collected by and hosted on G2.com.