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Esper Reviews & Product Details - Page 6

Esper Overview

What is Esper?

Esper enables next-gen device management for company-owned and managed iOS and Android tablets, kiosks, smart phones, IoT edge devices, and more. With Esper’s modern device platform, you can manage your entire multi-OS device fleet, increasing efficiency and managing all of your devices the way you want to. No more juggling, no more frustration—just a single pane of glass. Esper is on a relentless quest to redefine the landscape of device fleet management, and our vision is powered by innovation. We're not just another MDM platform; we're the catalyst for exceptional device experiences. In a world where company-owned and managed devices are revenue generators, lifesavers, and the face of customer interaction, "just working" isn't an option; it's a necessity. As your fleet expands, the days of manual or rudimentary device management slowing you down are history. Esper steps in with a robust, intelligent, and adaptable infrastructure that embraces change as readily as you do. Our suite of advanced capabilities, including remote control and debugging, Pipelines for seamless software deployment, the Esper device SDK, dynamic configuration through Blueprints, and no-touch Seamless Provisioning, ushers you into a new era where traditional MDM practices are obsolete. We're introducing you to the future, where DevOps extends to devices and beyond. - Experience the reliability, precision, and ease of Esper - Quickly build robust and repeatable provisioning (even over-the-air) - Remotely view, control, and debug your devices from anywhere - Leverage real-time observability and monitoring to manage drift - Deploy application software with agility using DevOps CI/CD pipelines - Support throughout hardware lifecycle for corporate-owned Android (GMS & AOSP) and iOS devices - Extend the lifecycle of your x86-based hardware by flipping to Android Esper's commitment to innovation has earned us recognition as one of Deloitte's Fast 500 companies in 2023. Esper has rapidly-growing global customer adoption among some of the world’s most innovative major brands in retail, hospitality, logistics, healthcare, education, and more. From business decision-makers strategically transforming their organization for the future to technical decision-makers searching for the right technologies to soothe their pain points, to IT Ops managers, and developers looking for more seamless experiences, we can help you reach your department and organization-wide goals. We're not just a partner; we're your trusted ally in reaching departmental and organization-wide goals. It's time to experience the next level of device management. Our most loved features: - Blueprints: Configure, manage, and update devices in real-time, at scale without factory reset - Kiosk mode: Esper’s hardened, robust, and virtually unbreakable Kiosk Mode - Remote Control: Troubleshoot, debug, access, and control your devices from anywhere with full remote access - Pipelines: Advanced software deployment tools so you can update when and how you need to - Telemetry: All the info you could ever need in a single dashboard - Provisioning: Compatibility with the provisioning methods that work for you - Geofencing: Never lose a device again with Geofencing - Enterprise-grade Android solutions at your fingertips Supported Operating Systems - Android, iOS, iPadOS, mixed OS support

Esper Details
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Esper Community
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Product Description

Esper is the ultimate platform for managing business-critical dedicated devices. With Esper’s robust capabilities for device lockdown, kiosk mode, remote control, over-the-air updates, deployment pipelines, and more, organizations of all sizes can automate standard MDM operations, enabling them to customize and innovate more rapidly than ever before.

How do you position yourself against your competitors?

For organizations looking for unified device management across Android, iOS, and iPadOS devices, Esper offers a streamlined, efficient solution. With unified control, flexible provisioning, easy configuration, and dynamic app management, we offer a differentiated experience that isn't just smart; it's genius.

Traditional mobile device management and mobility solutions (like MDMs, MAMs, EMMs, and UEMs) weren’t built for today’s growing, modern hardware fleets. That’s why Esper goes beyond device management with intelligent tooling and infrastructure for company-owned and managed devices.

Our platform was designed from the ground up to do things MDMs usually don’t, like advanced troubleshooting or debugging features, granular app version control, dynamic device grouping, remote deployment, and other advanced features. Esper is the only platform that provides end-to-end solutions for company owned and managed devices — giving organizations of all sizes the ability to customize and innovate more rapidly than ever before.


Seller Details
Seller
Esper
Company Website
Year Founded
2018
HQ Location
Bellevue, Washington
Twitter
@esperdev
2,519 Twitter followers
LinkedIn® Page
www.linkedin.com
192 employees on LinkedIn®
Description

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency.


JC
Overview Provided by:

Recent Esper Reviews

JB
James B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best modern MDM platform"
I love the web interface and how easy it is use. Everything just works and I don't have to think about managming my fleet of devices. We use seemle...
Mannix M.
MM
Mannix M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Everything with Esper is just super easy"
Everything with Esper is just super easy, from setting up to deploying. That is what I like about this software.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Top MDM company around"
I think their support has been top notch, and their backend has been pretty straight foward. I went through probably 15 different companies and the...
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2 people requested security information

Esper Media

Esper Demo - Esper Dashboard
Get an overview of all your devices, their status, geography, and alerts on a comprehensive dashboard
Esper Demo - Esper Device & Group Management
Get detailed information on all your devices and easily navigate through your device fleet
Esper Demo - Esper Device Telemetry
Get analytics on battery and network performance of your devices
Esper Demo - Esper App Management
Get access to all apps on Google Play, Apple App Store, or upload custom apps to the Esper Cloud.
Esper Demo - Esper Geofencing
Track your devices with geofence feature. Get alerts if the device is out of the set limit
Play Esper Video

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227 Esper Reviews

4.5 out of 5
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227 Esper Reviews
4.5 out of 5
227 Esper Reviews
4.5 out of 5

Esper Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EsperQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Esper?

It has most friendly Feature and adding in device creating emplate and rulse are very friendly interfaces Review collected by and hosted on G2.com.

What do you dislike about Esper?

Nothing do dislike in Esper it has good feature Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

Its help ut to lot for handalling Mobile device in one group and multiple group and istaling Apk in onse shot Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Esper?

I love that I have the ability to assist my patients with a hands on view of exactly what they are looking at, as opposed to feeling my way around in the dark trying to help them, which can be super frustrating for the patient. Review collected by and hosted on G2.com.

What do you dislike about Esper?

There can be latency issues from time to time, but for the most part it is nothing horrible. Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

When our patients have issues with the tablets that we send them to monitor their health from home, Esper allows us to be able to log into the tablets so that we can actually see what the patient sees. It is a huge help, especially when dealing with older patients who are not always tech savvy. Review collected by and hosted on G2.com.

Ivan M.
IM
Solution Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Esper?

I like that we can help customers out by logging in to their tablets and it makes all the troubleshooting so much easier. It has an app and also a web version so that makes it easier to open when my browser isn't working. Review collected by and hosted on G2.com.

What do you dislike about Esper?

I don't like that I can't use it on the Opera browser. Also, it crashes very frequently for some time. It has a lot of valuable information about tablets and their software but most of that info can only be accessed manually and individually through each tablet info. I wish Esper had the option to download extracts with all that data to be able to do better analysis and find areas of opportunity. Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

Troubleshooting for busy restaurants who don't have the time to be following steps to fix things. Remote access has saved us a lot of time and has improved our customer satisfaction. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Esper?

Most like devices adding in sigle group and adding in multiple template and adding and removing apk n signle click and remote wipe etc Review collected by and hosted on G2.com.

What do you dislike about Esper?

nothing to dislike its not support in mobile device Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

its help us lot for handling device in remote and monitoring adding all devie in single or multiple groups ans remote wipe and instaltingapk in sigle click Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Esper?

like remote and template designed for adding device in groups and adding apk in sigle template and much more Review collected by and hosted on G2.com.

What do you dislike about Esper?

its has work in dekstop mode not supporting mobile device Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

we adding deive and maintaing hhd in sigle and multiple groups and its has reduced more time and tracking the device . Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Esper?

i like the way which is give new feature like remote blueprint service and remote installation wiping etc Review collected by and hosted on G2.com.

What do you dislike about Esper?

it has only one poing its not supporting mobile template view Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

We are handing multiple device hhd tablet and other device and handling in multiple template in one group Review collected by and hosted on G2.com.

Chris O.
CO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Esper?

I really like the groups function and visibility of names, serial numbers and location of all of the devices. It is helpful to have everything listed about the device for clarity and communicating with other about which one you are referring to. Review collected by and hosted on G2.com.

What do you dislike about Esper?

Pipelines are probably the least helpful in the Esper software. If a device loses wifi connection even for a little bit, it can disrupt the push setting out to the device. Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

Esper is helping me with the ability to have android devices in Kiosk mode while still allowing certain apps to be accessed by the user. It is also helping me with remote device management, like wifi settings and history logs. Review collected by and hosted on G2.com.

Musinguzi W.
MW
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Esper?

The remote monitoring feature

The organisation management of controlling all devices in one repository Review collected by and hosted on G2.com.

What do you dislike about Esper?

The inability to export all devices at once.

only working on android devices.

Slow on androids below 8 android version

No ability to clear storage remotely Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

Ability to control all the organisation devices in on repository and application management Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Esper?

We are using this for managing mobiles in MDM and adding one template removing fromremote adding in remote much more Review collected by and hosted on G2.com.

What do you dislike about Esper?

Its not support IOS mode not woking only works on Android Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

we areusing for controlling picking devie like zebra and adding in one template and intalling Review collected by and hosted on G2.com.

Response from Jordan Con of Esper

Thank you for sharing your experience with Esper! I have good news! Esper now supports iOS (and iPadOS) devices, so you can manage your Android and iOS devices from a single pane of glass and with the same great tools. You can learn more about it here: https://www.esper.io/blog/ios-device-management-now-available

Feel free to reach out to me at jordan@esper.io and I can connect you with the right folks to discuss bringing your iOS devices onto Esper.

Thanks,

Jordan

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Esper?

Rest everything's great except dislikes however I like how there's many feature's to see the information of the kiosk and how easy it is to use.

i would say it's good but not great but better than compitetors except Teamviewer. Review collected by and hosted on G2.com.

What do you dislike about Esper?

Can't take multiple remote control, remote connection is slow and there's no option to simply lower the quantity of the remote so one can finish the task more quickly & effectively. Review collected by and hosted on G2.com.

What problems is Esper solving and how is that benefiting you?

Solving client issues while taking remote control and seeing the issues they face with our applications. Review collected by and hosted on G2.com.

Response from Ananya Patra of Esper

Hello There,

Your valuable feedback is greatly appreciated. We take all customer feedback seriously and use it to constantly enhance our products and services. Your feedback on our remote control feature is greatly appreciated, and it will definitely help us in enhancing our products even further. We have shared your concerns with our product team, who are committed to continuously improving our products to meet your needs. Once again, thank you for your support and for choosing Esper.

Please feel free to contact us at andi@esper.io. We look forward to hearing from you and working together to improve our products and services.