Becoming more robust, easier to deploy especially with the pre-loaded build. Review collected by and hosted on G2.com.
still some gaps, but much better than 2 years ago. Review collected by and hosted on G2.com.
I have been using esper as been several years for remote purpose to access device as an software, where we can able to access and update their software and also access their Settings where we can much more easy and conveniently Review collected by and hosted on G2.com.
I don't think any improvement needed, this is very user friendly Review collected by and hosted on G2.com.
Earlier I had used this tool when it was give 500 free device and it's allowing 100 devices as free service and it's controlling to android devices features are really awesome Review collected by and hosted on G2.com.
Not it only give 1 month free earlier it give 500 free service to confirm devices Review collected by and hosted on G2.com.
What I like best about Esper is how intuitive and powerful the platform is. It makes managing and updating a large fleet of devices straightforward and efficient, even for a small team. I especially appreciate the level of control it provides — from deploying apps and pushing updates to remotely troubleshooting issues in real time. The user interface is clean and easy to navigate, and their support team is always responsive and knowledgeable. It’s helped us streamline operations and improve the user experience for everyone relying on our devices. Review collected by and hosted on G2.com.
While I really appreciate Esper overall, one thing I dislike is that some advanced features can feel a bit complex to set up initially, especially for teams without dedicated IT support. The learning curve for certain functions — like setting up custom policies or advanced remote commands — can be a little steep. Also, occasional delays or glitches during large-scale updates can disrupt workflows. However, once you get familiar with the platform, these challenges become much more manageable, and the support team is always helpful. Review collected by and hosted on G2.com.
The Remote Viewer / Remote Control component got updates. A bigger frame for better usability, ability to capture screenshots, navigation UI improvements. Review collected by and hosted on G2.com.
The pricing becomes less favorable when scaling from “a few hundred” to “thousands” of devices. Review collected by and hosted on G2.com.
Easy to manage and easy to navigate through site. Review collected by and hosted on G2.com.
I dont really have any issues with Esper. Review collected by and hosted on G2.com.
Through its user-friendly approach Esper provides effective tools for managing devices. The platform stands out because users find it easy to use combined with its potent features and seamless integration capabilities. The platform provides helpful customer support in addition to a responsive service that delivers an excellent user experience. Review collected by and hosted on G2.com.
I have not encountered significant drawbacks during my experience. Support personnel at the company manage minor problems while the system operates effectively. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Esper! We’re delighted to hear that you’ve found the platform easy to use while still powerful and feature-rich. It’s great to know that our seamless integrations and responsive customer support have contributed to a smooth experience for you.
We appreciate your kind words and are glad Esper has been working effectively for your team. We’ll continue striving to make the platform even better and ensure you always have the support you need 🥳 🥳
We were looking for a way to simplify device management across a growing fleet, and Esper really stood out. It was surprisingly easy to deploy devices remotely, even for non-technical team members. I really like how clean and intuitive the dashboard is — everything from configuring settings to pushing updates feels straightforward. Being able to monitor device health and send updates remotely has saved us a lot of time and reduced headaches. It also integrates nicely with the tools we were already using, which made adoption quick and painless. Review collected by and hosted on G2.com.
Honestly, there’s not much to dislike. If I had to pick something, I’d say that the first setup took a little longer than expected because there are a lot of customization options. It’s not difficult, but it does require some patience to really fine-tune policies to your needs. Also, I wish there were a few more advanced reporting features out of the box, but it’s not a dealbreaker. Overall, small things compared to the time savings we gained. Review collected by and hosted on G2.com.
Thank you so much for sharing your experience! We’re thrilled to hear that Esper has helped simplify your device management and made remote deployment easier for your team — especially for non-technical members. It’s great to know that the clean dashboard, seamless integrations, and remote update capabilities are saving you time and reducing complexity.
We also appreciate your feedback on the initial setup and reporting features. We’re continuously working to make onboarding faster and exploring enhancements to our reporting capabilities, so your input is incredibly valuable to the product team.
We’re glad Esper has been a good fit for your growing fleet and look forward to supporting your continued success!
They seemed to make changes just for the sake of making changes. Geofence is not accurate. They had a free 100 device plan and decided out of nowhere to no longer honor that plan. I did not find the product worth the money Review collected by and hosted on G2.com.
They made it harder to use and changed the security settings which gave less control Review collected by and hosted on G2.com.
We're so excited you're satisfied with Esper!
Getting the Play Store running requires a couple setup steps ahead of Provisioning to ensure that you're connected and able to use Play Store applications on your device.
1. Ensure you've enrolled your Esper tenant in the Google Play Store using an email address ending in "gmail.com". You can check out this great video here: https://vimeo.com/756927037
2. Approve the Play Store Apps you want available to upload to your devices, or allow your users to download if you've granted access to the Play Store. Here is a great guide on app approval: https://console-docs.esper.io/apps/approveapp.html
3. Select your Approved apps during the provisioning process!
Regarding the Samsung devices, we have 8 different ways for you to provision your devices to ensure that we can accommodate a wide range of hardware types. https://blog.esper.io/android-provisioning-options-available-on-esper/
If you're still having trouble with the Samsung hardware, please reach out to our Support team at support@esper.io with your hardware information and they'll be happy to assist!
Thank you for the review!
Best,
Darin @ Esper
See how Esper improvedAdding users and updating their privileges option. Review collected by and hosted on G2.com.
There is nothing I've come across so far however will definitely update if I realize any thing. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
I face and issue to connect device with Android 8 version
With an API available for Esper, is it possible that Esper would consider creating an app for Zapier?
Pricing provided by Esper.
